#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(201)599-4499
Tool & Truck Rental(201)262-2044
Store Hours
Mon-Sat: 7:00am - 10:00pm
Sun: Closed
Curbside: 09:00am - 6:00pm
Location
520 Rt 17 North
Paramus, NJ 07652
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 477 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (477)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 477 reviews
Pleasant and wonderful experience making a return. My customer service girl was helpful and happy!
Pleasant and wonderful experience making a return. My customer service girl was helpful and happy!
by
  • Verified Purchase
  • Recommended
Never had any problems finding what I needed. Help is always very good.
Never had any problems finding what I needed. Help is always very good.
by
  • Verified Purchase
  • Recommended
Ask for Sherry! She knows everything and is so helpful and sweet. She was wonderful!
Ask for Sherry! She knows everything and is so helpful and sweet. She was wonderful!
by
  • Verified Purchase
  • Recommended
My experience at HOME DEPOT has given 100% guarantee.
My experience at HOME DEPOT has given 100% guarantee.
by
  • Verified Purchase
  • Recommended
This store has a friendly staff. They pride themselves in providing good service.
This store has a friendly staff. They pride themselves in providing good service.
by
  • Verified Purchase
  • Recommended
I was treated with excellent service and care particularly from Glenn Meekins, Sonya Memeth and R...
I was treated with excellent service and care particularly from Glenn Meekins, Sonya Memeth and Robert (British accent) from flooring. Robert was extremely knowledgable when I placed the flooring order for my 3 story home and office and so polite. Having had a claim issue a week later re: a soil warranty from Lifeproof, Glenn and Sonya were able to facilitate and resolve the matter with tenacity and great follow up calls to me and email. I can’t thank your team enough for being so thorough in their work and care for your clients. I’m also in Retail (Director of Merchandising and Buying) and truly appreciate the work of the field. Robert, Sonya and Glenn certainly deserve recognition in their outstanding work. Regards, Lisa
by
  • Verified Purchase
  • Recommended
I have shopped here often during these past few months and the staff are very helpful. It is an e...
I have shopped here often during these past few months and the staff are very helpful. It is an enjoyable experience.
by
  • Verified Purchase
  • Recommended
Ms. S Ried Was very helpful. Outstanding cooperation Very appreciative of her help. Thank you!
Ms. S Ried Was very helpful. Outstanding cooperation Very appreciative of her help. Thank you!
by
  • Verified Purchase
  • Recommended
Thank you to Dj the supervisor for making me feel welcome and satisfied with my purchase.I can no...
Thank you to Dj the supervisor for making me feel welcome and satisfied with my purchase.I can not wait to come back to this store(Paramus) worth the drive!!!! God bless!!
by
  • Verified Purchase
  • Recommended
SERVICE WAS FAST AND EASY TONS OF HELP IN ALL DEPTMENTS.
SERVICE WAS FAST AND EASY TONS OF HELP IN ALL DEPTMENTS.
by
  • Verified Purchase
  • Recommended
Customer service poor. Don't answer their phone and have to wait on long returns line to ask a si...
Customer service poor. Don't answer their phone and have to wait on long returns line to ask a simple question.
by
  • Verified Purchase
1 found this review helpful
As a working mom with very little time I love the fact whatever I need for home repairs or projec...
As a working mom with very little time I love the fact whatever I need for home repairs or projects I can find it at Home Depot. The people there are always willing to help, they are very friendly and share their knowlege. It also has a great location!
by
  • Verified Purchase
  • Recommended
MY FAVORITE STORE IS HOME DEPOT I GO THERE WEEKLY I FIND PRODUCTS THAT THEY HAVE ON SALE (...
MY FAVORITE STORE IS HOME DEPOT I GO THERE WEEKLY I FIND PRODUCTS THAT THEY HAVE ON SALE (GOOD PRICES) ASSOCIATES WERE VERY HELPFUL AND FRIENDLY FOUND ALL PRODUCTS THAT I CAME TO BUY IN NURSERY FOUND GOOD PRODUCTS AND GOOD PRICES
by
  • Verified Purchase
  • Recommended
Nice employee named Antonio very helpful
Nice employee named Antonio very helpful
by
  • Verified Purchase
  • Recommended
The workers are always helpful and haven 't had any problems finding what I need.
The workers are always helpful and haven 't had any problems finding what I need.
by
  • Verified Purchase
  • Recommended
There are many HDs in the area, but this is my go to. Employees are helpful and it is generally v...
There are many HDs in the area, but this is my go to. Employees are helpful and it is generally very easy to check out when you are done. Very clean. Would recommend.
by
  • Verified Purchase
  • Recommended
I bought a previously owned Lawnmower and was assured it was fine. The carburetor was fouled and ...
I bought a previously owned Lawnmower and was assured it was fine. The carburetor was fouled and gasoline leaked out of the air filter port. When I called they said to just let it leak out until empty then return it. LETTING THE GASOLINE LEAK OUT ONTO THE LAWN IS AN ENVIRONMENTAL HAZARD AND NOT LEGAL,
by
  • Verified Purchase
The store is very crowded on Saturday afternoons. if possible, go during the week. late afternoon...
The store is very crowded on Saturday afternoons. if possible, go during the week. late afternoons/early evening is the best time. But, any time you go, the employees are helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
The store is always stocked well the employees always so helpful. April from the paint department...
The store is always stocked well the employees always so helpful. April from the paint department is always so super helpful and extra nice always smiling . She was a big help to me today as shes always so helpful she always gives 5star service and beyond.
by
  • Verified Purchase
  • Recommended
Was pleasantly surprised to meet a cashier (Jessica) that seemed to be happy to help, and had a s...
Was pleasantly surprised to meet a cashier (Jessica) that seemed to be happy to help, and had a sincere smile on her face while she did. I know customer service positions aren't the easiest jobs, but I was happy that I could use this recent trip as a positive example for me to talk about with my 10 year old son about "customer service" and what it means to "do your job to the best of your ability, and with a smile on your face."
by
  • Verified Purchase
  • Recommended
Excellent customer services.
Excellent customer services.
by
  • Verified Purchase
  • Recommended
Everyone is very helpful! Wide selection and usually in stock and available for pickup!
Everyone is very helpful! Wide selection and usually in stock and available for pickup!
by
  • Verified Purchase
  • Recommended
Always a good store to go to. Close to home and never have to run to get something somewhere else.
Always a good store to go to. Close to home and never have to run to get something somewhere else.
by
  • Verified Purchase
  • Recommended
Mike was very helpful in finding the item I needed.
Mike was very helpful in finding the item I needed.
by
  • Verified Purchase
  • Recommended
Clean store with friendly employees. Would highly recommend.
Clean store with friendly employees. Would highly recommend.
by
  • Verified Purchase
  • Recommended
The Milwaukee store rep unpacked and demoed a tool I was interested in. As a result, I purchased ...
The Milwaukee store rep unpacked and demoed a tool I was interested in. As a result, I purchased it. The tool was not on display and it had to be opened and he did it. THANK YOU
by
  • Verified Purchase
  • Recommended
The store was clean and then staff was very helpful
The store was clean and then staff was very helpful
by
  • Verified Purchase
  • Recommended
If you need anything to do with plumbing, see an employee named Eddie. This guy really knows his ...
If you need anything to do with plumbing, see an employee named Eddie. This guy really knows his business...
by
  • Verified Purchase
  • Recommended
Great store, well stocked, easy to get to and very helpful staff.
Great store, well stocked, easy to get to and very helpful staff.
by
  • Verified Purchase
  • Recommended
Cashier AMY was incredible! She was so sweet and SO kind. She made my experience wonderful. She t...
Cashier AMY was incredible! She was so sweet and SO kind. She made my experience wonderful. She talked with me, asked about the rug I was buying and ultimately connected with me. I literally said “you’re the best!” On my way out the door. She rocks. Cashier AMY needs a raise ASAP!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 477 reviews

Nearby Stores

Find Another Store

75 Mclean Blvd

Paterson, NJ 07514

3.99 mi

Tool & Truck Rental

(973)569-2060

Pro Service Desk

(973)569-2062

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

450 Hackensack Ave

Hackensack, NJ 07601

4.01 mi

Tool & Truck Rental

(201)336-3008

Pro Service Desk

(201)336-3002

Mon-Sat: 6:00am - 10:00pm

Sun: Closed

99 State Route 17 North

Lodi, NJ 07644

4.91 mi

Pro Service Desk

(201)226-1914

Mon-Sat: 6:00am - 10:00pm

Sun: Closed