Reviews for Phoenix (51st/Baseline) #447

The front store greeter looked at me, turned the opposite way and acted like I didn't exist. I found it odd and walked by. Then the greeter turned toward the next person entering to greet them. A person who was not African American or a female, so I think I would not revisit this store because I did not feel welcomed nor did this store truly want my business.

We always have a great experience at that location 51st Ave and Baseline.

They help me right away

Every single time I go into this Home Depot an employee is there to help. I don't have to walk far to find someone. I feel like the employees know what they are talking about and feel confident that I'm buying the right equipment. Every single employee has been friendly and goes above and beyond.

We love coming to this store. I’m grateful it is so close to my home. Employees are friendly & always willing to help. Kudos to the team!

Friendly, great customer service skill and very helpful with a smile. This store was well ran and very neat and clean. Employees available to help in every department.

I had an amazing customer service experience with a cashier Jackie, and the front head cashier/manager Sheila. They were very helpful and took the time to assist me with a bill adjustment at the customer service desk. Both of these employees deserve a big praise from their managers/corporate office,

The sales Cashier "Shane" in the Garden Dept was VERY courteous and helpful during my checkout. This was my second trip to the Garden Department in two days and on both occasions he was attentive and cared for his responsibility in an excellent way.

Clean, Organized , helpful, as a costumer that’s all i need

The associates were very helpful. They were able to help me find everything exactly how I needed them. Even the assistant store manager asked to see if there was anything else that I needed. An associate from a different department was even able to help me when the ones from the paint department were attending to more customers’ needs. The store was clean and the items that I needed were in stock and ready for purchase.

Christina and Angela were fantastic and helped us greatly.

Yes! I was looking for help! Dave came to the rescue. I was lost looking for materials for my gate and he came to the rescue. Not only did he help, but he showed me how the material should work! Thank so much Dave for your patience and guidance, it was greatly appreciated!

Salesman Joey was amazing. He made sure that I was confident in my purchase. Assisted me with putting in my car, and was very informative!! Thanks so much Joey! I’ll be back!

Associates are friendly and very helpful

The store is convenient to my home. The employees have always been cordial and helpful. Ive alwsys been able to find what i need. This is my store.

The Store was clean and the cashier was very friendly.

Amazing customer service. Always a good experince.

Outstanding customer service. Thank you for making vets welcome.

Employees are pleasant and helpful but lines are long at returns because there are too few of them and they are taking too many incoming calls. Difficult times. I still like the store. I also find that they run out of things or don't carry them e.g. 5/8 MRdrywall.

Employees are very helpful especially at the return desk

I come to this store at least 3 times a week to buy materials for my jobs and I have always received excellent service from all sales associates especially from Jose the manager and Linda at the pro desk.

Great store friendly staff.

The appliance salesperson did not honestly represent the product installation process. The delivery service, Barlow, refused to install the washer I purchased from Home Depot, stating that we needed to call a plumber. Very dishonest practices.

Ellianna was very helpful thank you

Kimberly @ Paint Desk, Awesome very professional, fantastic customer service.

Friendly service

Great service people were great to work with thank you home depot

Very friendly and clean store! Every employee is always willing to help even if they are not in the specific department that you need help in. Love it!

The store representative, Robin, was very helpful. I live in Laveen and have always bought at Home Depot.

Great location and very satisfied with their customer service