Reviews for Pineville #3601

We bought a patio set.we just love it

Was happy how the staff shows concern to the customers

I shop at Home Depots all around the country and the staff at Prineville’s great! Cashier Mayra’s cx svc was excellent.

On this day, I visited Home Depot Garden Center, had a A++ experience. The employees were pleasant, approachable, professional and warm. All 4 employees were great. Two of their names are Charles and Dee of store #3601. The service level is 10 out of 10!

Everyone is so friendly

I was looking for PVC materials. Could not find. Ran into Julie on one side of store. She greeted me and asked if I needed help. I did. She looked up on her lil device. Then guided me ALL the way across the store to the location. Very attentive. Helpful. Was a pleasant experience.

Went to Lowe’s to have keys/key fob made in the key department. Spent almost 30 minutes trying to get help before leaving. Ended up traveling about an hour to Home Depot and got the help I needed the moment I walked into the store. Great experience.

The customer service that I received from store representative named Teresa was great. She assisted me with my issue in checking out to insure that everything was correct. I appreciate that very much.

If you’re looking for the best color expert go see Betsy at the Pineville Home Depot!

Rufus in appliances was awesome!

The way I like it. I know the store and find what I am looking for quickly. All the employees I interact with are helpful. Quick to help me find what I am looking for with the hand held computer. I always appreciate it when an employee is willing to learn something new themselves!

There doesn't seem to be any attention to addressing customers when they need help, and when you get help they are rude, slow, and unknowledgeable.

100% Recommended, the people are very nice and always try to solve your issues.

If you have a problem go to customer service and ask for “ MAYRA “ she rocks! I could not find my card and she made sure I was able to make my purchase immediately and get on back to the job site great job thanks again! loyal Home Depot customer now…..

I bought these this about 2 weeks ago and am really enjoying them

When about everyone is looking for least expensive, home depot do carry the "contractor grade" like everyone else but also carries made in USA higher quality products also especially in the plumbing line.

THIS location had MORE items in stock AND in the correct place than other locations. It's awesome to actually find a product where it is suppose to be! ALSO, employees actually gave assistance.

I received much better service at this location than any other store location. I asked an employee for assistance and he promptly returned with the appliance associate. The appliance associate was cordial and efficient.

Best service at any Home Depot ever

Cashier Jesica in garden center very rude and unhelpful

Jon Jon …thank you very much for helping me out on a Saturday night. You were kind, knowledgeable, patient and just a great guy all round. Appreciate your help !

Amazing customer service. We thank Mr. Cint, Mr. Noa, Mr. Bryan and other employee in lumber, Ms. Shirley-Ann, and other employee in doors. They went the extra mile to customer satisfaction

Lester was extremely helpful helping me obtain my merchandise by crawling in a tight space to pull out my Peas Gravel. cashier very friendly!

Mayra at Pineville, NC store gets a 10 for helping us on April 6, 2022 Thank you Mayra

Emilee, Daniel, and Mickey are great employees. They're all friendly, professional, helpful, and can maintain genuine conversation. I typically find that these small interactions while shopping often make the time more pleasant and enjoyable. Great people work there! Hope to see them around soon!

Home Depot is providing excellent customer service. It is adequately staffed to help the customers which I can't say for some of their competitors. Checking out was fast and easy and they loaded my car for me. Doesn't get any better than that!

Just got a new Gorilla ladder. Time to start the new projects

Rufus and Lisa we’re both extremely knowledgeable on how to successfully complete my project as well as where in the store I could quickly find things that I was looking for. They also made me feel like I was important to them and my satisfaction was a priority.

Austin and Dee at Customer Service truly know how to take care of customers. they went above and beyond and were extremely patient with all the issues i had with a .Com order.

Everyone was very friendly and went above and beyond to help me.