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Filter Reviews By:Rating, Profile, Gender, Age (375)
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Showing 1-30 of 375 reviews
Jan 11, 2019
Our experience was HORRIBLE. We purchased- in full- a bar countertop in early October. It's now 1...
Our experience was HORRIBLE. We purchased- in full- a bar countertop in early October. It's now 1/11 and we still don't have it. We have yet to receive an apology from the store or the corporate escalation folks. The original estimate was inaccurate; the first cut was wrong; the material was defective. Multiple, multiple visits inconvenienced us, didn't resolve the issues, and we had no one "get back to us" multiple times, even though people said they would. Escalation through store management didn't resolve our issue, nor did escalation through corporate. No one manages the orders because there was no awareness of an outstanding open order, apparently. Very, very disappointed.
by
Verified Purchase
Jan 1, 2019
You really need to allow spouses of customers return merchandise and be able to use the in store ...
You really need to allow spouses of customers return merchandise and be able to use the in store credit, without having to check in with manager first
by
Verified Purchase
Recommended
Dec 19, 2018
Kudos to store # 2762!
Kudos to store # 2762!
by
Verified Purchase
Recommended
Dec 17, 2018
If you need paint . . . . Dan was outstanding!!! Very attentive and terrific attitude. He matched...
If you need paint . . . . Dan was outstanding!!! Very attentive and terrific attitude. He matched my Sherwin Williams paint "card" and instructive as to painting project.
by
Verified Purchase
Recommended
1 found this review helpful
Dec 17, 2018
Associates are always friendly and helpful.
Associates are always friendly and helpful.
by
Verified Purchase
Recommended
Dec 13, 2018
Always have a great experience with whatever I it is that I am visiting the store to buy.
Always have a great experience with whatever I it is that I am visiting the store to buy.
by
Verified Purchase
Recommended
Nov 29, 2018
jUDY WALKER & DAVID BELCZAK EXTREMELY HELPFUL
jUDY WALKER & DAVID BELCZAK EXTREMELY HELPFUL
by
Verified Purchase
Recommended
Nov 28, 2018
The store was clean and Mark Birch was helpful
The store was clean and Mark Birch was helpful
by
Verified Purchase
Recommended
Nov 28, 2018
I hope that the ather stores are like this one
I hope that the ather stores are like this one
by
Verified Purchase
Recommended
Nov 26, 2018
The Salesperson in the Appliance section was excellent and knew the Products. He was excited abou...
The Salesperson in the Appliance section was excellent and knew the Products. He was excited about the Products and his knowledge about the refrigerators was excellent. He treated his coworkers well and the Team was excited about the Products that they sold
by
Verified Purchase
Recommended
Nov 26, 2018
Overall store was better than others and I plan on visiting in the future when in the area.
Overall store was better than others and I plan on visiting in the future when in the area.
by
Verified Purchase
Recommended
Nov 21, 2018
Brian was very helpful and provided assistance by cutting holes in a storage bin that I purchased...
Brian was very helpful and provided assistance by cutting holes in a storage bin that I purchased. Thank you!
by
Verified Purchase
Recommended
Nov 20, 2018
Great Store and helpful People all over the place.
Great Store and helpful People all over the place.
by
Verified Purchase
Recommended
Nov 10, 2018
Great place to go for products and assistant on home projects. Every employee tries to help.
Great place to go for products and assistant on home projects. Every employee tries to help.
by
Verified Purchase
Recommended
Nov 6, 2018
Large selection of products, rentals and services. Store clean and organized. Good location. Kn...
Large selection of products, rentals and services. Store clean and organized. Good location. Knowledgeable and courteous assistants. Efficient checkout. Competitive pricing.
by
Verified Purchase
Recommended
Oct 16, 2018
Store employees go out of their way to assist you!
Store employees go out of their way to assist you!
by
Verified Purchase
Recommended
Oct 15, 2018
Kudos to Diana, Barb and Bet!!! Outstanding and most friendly!
Kudos to Diana, Barb and Bet!!! Outstanding and most friendly!
by
Verified Purchase
Recommended
1 found this review helpful
Oct 11, 2018
EXCELLENT EMPLOYEES
EXCELLENT EMPLOYEES
by
Verified Purchase
Recommended
Oct 8, 2018
Fantastic store. Excellent customer service! By far the best.
Fantastic store. Excellent customer service! By far the best.
by
Verified Purchase
Recommended
Oct 7, 2018
Go see Loren in plumbing. He knows everything and is a great help. He sticks with you until the...
Go see Loren in plumbing. He knows everything and is a great help. He sticks with you until the project is done.
by
Verified Purchase
Recommended
Oct 6, 2018
The store is clean and neatly organized. Associates are friendly and eager to help. I love the wo...
The store is clean and neatly organized. Associates are friendly and eager to help. I love the workshops they have for the kids. Great customer service experience.
by
Verified Purchase
Recommended
Oct 1, 2018
WE HAVE BEEN IN THE PROCESS OF GUTTING AND REBUILDING OUR HOME FOR THE LAST 4 YRS WE ARE DONE NOW...
WE HAVE BEEN IN THE PROCESS OF GUTTING AND REBUILDING OUR HOME FOR THE LAST 4 YRS WE ARE DONE NOW AND YOUR STORE AND EMPLOYEES WERE HELPFUL ALL THROUGH IT. JUST FINISHED THE DECK AND CAME HERE FOR POST HOLE DIGGERS AND LUMBER .EVERYONE HERE HAS BEEN EXTREMELY HELPFUL AND FRIENDLY STORE VERY CLEAN AND ORGANIZED, ALWAYS FOUND WHAT WE NEEDED AND EMPLOYEES SO COURTEOUS. THANK YOU SO VERY MUCH.
by
Verified Purchase
Recommended
Sep 23, 2018
Recently seemed to improve helping customers. I am usually aloof, but that did not stop employees...
Recently seemed to improve helping customers. I am usually aloof, but that did not stop employees asking if I needed help, which I did.
by
Verified Purchase
Recommended
Sep 17, 2018
very clean very friendly service and very organized
very clean very friendly service and very organized
by
Verified Purchase
Recommended
Sep 11, 2018
store was extremely clean
store was extremely clean
by
Verified Purchase
Recommended
Sep 10, 2018
I had returned an item earlier which I had purchased with a Gift Card. I was given a store credit...
I had returned an item earlier which I had purchased with a Gift Card. I was given a store credit and not a gift card back even though I had the original receipt. This store credit came with a lot of tails like it can be used only by me and no other family member. I had to show my ID to redeem this store credit which I do not have to with a gift card. I am not at all happy about this policy which is move backwards for customer service.
by
Verified Purchase
Recommended
Sep 8, 2018
Ed in the garden department was incredible! He knew the answers to all my questions, was really k...
Ed in the garden department was incredible! He knew the answers to all my questions, was really knowledgeable and friendly!
by
Verified Purchase
Recommended
Sep 6, 2018
Antonica (customer service) and Judy (appliance department) went above and beyond my expectations...
Antonica (customer service) and Judy (appliance department) went above and beyond my expectations to help me put together a rather large in-store/online order to outfit my first home. Their patience, knowledge, and professionalism made what was a rather daunting order seem like a breeze. If you worry about if a store will or will not have what you need, you can rest assured that the staff here will help you will everything you need to make your project work. Thanks again!
by
Verified Purchase
Recommended
Aug 29, 2018
Great store. Cheerful and helpful employees every time!
Great store. Cheerful and helpful employees every time!
by
Verified Purchase
Recommended
Aug 28, 2018
The store appeared clean. The parking lot did not have carts floating around which is always grea...
The store appeared clean. The parking lot did not have carts floating around which is always great to see. So many employees were asking me if I needed help or trying to find things. It was a very pleasant experience. I did self check out and was in and out with what I needed before I knew it. I would recommend this location and will visit again.