Reviews for Raceway #8465

I’m a very small contractor working in the area of Home Depot and this would be the nearest store to me. I work overnights and went into this particular store several times on the electrical aisle and there are two gentlemen that are completely not helpful with anything. On top of that I came in close to closing hours to pick up a power tool and when I get to the job site, the tool was more than used it seemed like someone demolished a house with it and the house fell on the drill! No I know what people will say that I should’ve open the box at the store but you have certain confidence in a big store like Home Depot to check everything before it is restocked. I took this photographs right after I got to the job site and this is what I received.

I have been able to grow a plush and vibrant lawn I am proud to walk barefoot on because of the advice and direction given to me by Randy. His knowledge and patience as well as professionalism deserves 10+ stars. Randy treats me like a family member. He greets me when I come to the store. He asks if there is anything else I need. Randy is an A1 class act. Thank you, Randy. I can no longer see him there because he relocated, yet he stays in contact with me via text or calls if I need gardening help.

1 to 2 of the Home Depot could not get my patio set delivered went to Raceway and it took over an hour, but it got done

I came in for a simple propane tank exchange and waited 40min only to ask for a refund and have to leave because nobody came to help even after being called twice. Customer service was unhelpful.. Basically evryone just shrugged shoulders and said nothing they could do. Absolutely ridiculous

So I went to the Raceway store for a few items and ended up purchasing a Nexgrill that was on sale. Had a great price. Great customer service today by two employees, Losario On the floor and Carline At the register. Both of them assisted in bringing out the big box and helped to make it fit into the trunk of my SUV all done with a smile on their face and a hug to finish it off! Always great service at the store.

I have been coming to this home depot even tho the elmont home depot is closer. it is very clean organized and the people are very polite . customer servise department is great. i dealt with Rachel and Carline there fantastic

I bought flooring today and more amazing than the floor was the person that helped me Mr champ is his name the best help I have seen in long time People like him is needed more in this world so kind so helpful so understanding. Great guy

I often shop at this store and find the Employees especially Ed, to be knowledgeable and extremely helpful. I fully intend to use this store in the future.

This is the best Home Depot that I have shopped at. The store is so well organized, clean, well lit, and parking lot feels safe. Most importantly, the staff at the store are welcoming, professional & patient and readily available to help. Never felt like I was bothering them with questions.

There is not enough employees and the ones that are there don’t want to help customers they should just close this store

Rude and don’t care for customers

Anne M needs to be fired. She rips open new and unused items without carefully opening them and checking them so that they can be resold. Disgusting. Rips them open like a cereal box, rips the cardboard across like a candy cane swirl. Terrible waste. These items can be resold if they would just be unsealed and checked. DISGUSTING. over and over. the store loses money and this is passed on to us as buyers for this wasted inventory! who hires someone this uncareful and blantantly idiotic--wasteful human without brain.

I bought some fantastic flowerpots.

We just bough beautiful hardwood floors in HD. The associate and manager were extremely helpful starting from providing information and ending the processing the order and payment. We appreciate their assistance and attention, and due to this positive experience, we will certainly return. We have numerous projects outlined in our new house

My father and I went to the Corporate Drive location this evening for the first time. It was one of the best experiences. Amanda Jackson greeted us with a smile and went above and beyond to help us. I would recommend this Home Depot location and will definitely be returning there again very soon. Thank you again!

The staff, especially the cashiers, were extremely helpful, professional and courteous. They would guide customers to where their products would be, and they would help customers load their products - going the extra mile.

Very convenient and the staff is a pleasure to deal with.

I had the nicest experience applying for a credit card.

Because of "BOB" in Paints. I have been shopping this store for years and have to write you today regarding an employee by the name on BOB in Paints ( Wears a Cowboy Hat). This Gentleman is a Tremendous asset to The Home Depot. I have been shopping with THD since the beginning in the 80's. There are few employees like BOB around that Knows how to Get the Job Done, and offer's advise that is Spot On. Cherish this man as this type of employee is what makes THD stand above all else.

Waited 40 minutes for someone to unlock the propane tanks after I paid for it. I was stuck waiting. The cashier pages people multiple times and called a supervisor who never showed up. Ill never go back to this store

Good products and available hours are helpful.

Excellent customer service especially yenny and jossefina

I love how I easily can shop at 3 stores, but this one is my favorite. Wonderful employees, knowledgeable and helpful!

I was on a mission to locate an attractive Kohler, small bathroom vanity. I was delighted to find it at the Raceway Home Depot in Westbury! It's beautiful and I can't wait to have it installed.

Pleasant personnel. They helped me out.

We had the best experience at the corporate drive location with Rita from the flooring dept. She noticed us in the appliance dept. and asked if we needed help. Rita informed us of the sale that was going on during our visit, We only went to look that day to price the items. Rita went on to sell us a new washer and dryer and made the sale painless and us happy.

I’m getting used to Home Depot having products I need when no one else does. Great to know there’s still a company who has a willing professional staff who can keep the store and to stock the shelves so getting what I need doesn’t take forever or waste my time.

Both the person in the paint department and the cashier were TOP NOTCH at their jobs!

Your employee, Solomon, went ABOVE AND BEYOND in helping me to find the parts I needed. He was patient, complimentary, good-humored, kind, polite, (patient - saying it again for emphasis!) and most of all, he helped me figure out a solution to my problem - when I brought the parts home, everything fit perfectly. Please extend my warmest thanks to him for helping me turn a problem into a solution. Solomon, YOU ROCK!

Paula found me in the aisle with the blinds and asked if I needed help. I told her what I was looking for and wasn't finding it so she offered to custom order them for me. Then she told me where I could find the other items on my list and rang up my 2 orders so I wouldn't have to wait in line. She was so friendly, helpful, and the conversation we had felt like I was treated as family. She truly went above and beyond and I think that's just how she is as a person. I'm truly grateful for her.