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Filter Reviews By:Rating, Profile, Gender, Age (758)
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Showing 1-30 of 758 reviews
May 23, 2024
Outstanding customer service
The associate in the hardware department was very knowledgeable on the layout of the store. She was able to tell me what aisles I needed to go to. Nia (cashier) was very friendly at the checkout stand.
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Recommended
Mar 27, 2024
Thrown away plants
Always buy my plants at HD. Many time have seen in season, live plants crammed in carts to be thrown away. Told they don’t have room for all the plants they get. This is ridiculous. Sell cheaper or order less. This is wasteful. Nothing wrong with these plants!
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Mar 26, 2024
Great customer service !
I went to buy some stuff for my garage and attic at this location, store personnel very friendly and helpful, specially the lady at checkout very helpful.
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Recommended
Mar 15, 2024
Horrible customer service experience
Normally, we are greeted as we enter a Home Depot store but not today. Today, we were not even asked if we needed help. To make matters worse, we seeked help and interacted with a very rude employee named Martha. (Older Caucasian lady) who seemed upset to being approached or maybe she was ready to end her shift but she told us there was no one who could help us in a very rude manner and then just walked away leaving us standing there still seeking help. Never had this experience at any Home Depot before especially not this one. Martha needs more customer service training if she is to be working in the front.
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Mar 10, 2024
Great Customer Service
Thank you so much to Irvin Calrk for heling me find the stove that I wanted. He knew what I was looking for. He is very charismatic and friendly !
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Feb 25, 2024
Great Service
I brought a refrigerator and the service from the team at Home Depot in spring, Texas is great at this particular store. Everyone greets you with the utmost respect and makes sure you’re being helped are need any type of assistance, love the service. The product I wind up purchasing was by LG and so far so good with this product and give me about 6 months and I will come back to update my LG fridge
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Recommended
Feb 17, 2024
Easy bathroom facelift
The staff in kitchen and bath are very helpful- I got my sink and faucet in one stop along with ordering my countertop. Quartz counter contractor was in my house measuring in about 48 hours. It was very easy and I highly recommend Chris Nolan if you need help selecting the right products.
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Recommended
Feb 3, 2024
A very clean store and very kind people working
I went to the store today and it was a very nice experience. The cashier Nikki really made my day. She was kind and funny and really stood out to me a great person. I highly recommend this store location.
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Recommended
Feb 2, 2024
Guest
This home Depot was wonderful. April the employer was kind and helpful. She was really knowledgeable
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Recommended
Dec 29, 2023
Great products, pricing & service
I have been a Spring HD customer for 20+ years. The Home Depot Store (#0568) has always been well stocked and has great product selection & reasonable pricing. While I seldom need customer assistance, it has always been first rate when needed. I highly recommend the store and the conscientious employees who make shopping there worthwhile.
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Recommended
Dec 28, 2023
Great customer service
April the cashier was so nice and helpful.
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Recommended
Dec 20, 2023
Great customer service!
April was great at the self-checkout lane. She we t above and beyond when helping me with the card reader at the kiosk. She didn’t wait for me to look around for help as she noticed the machine wasn’t accepting my card.
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Recommended
Dec 7, 2023
customer service
I do a lot of odd jobs around my home and the store usually has what I need. If, they don't they will look at other home depot stores to see if they have the item and then they would call up that store to make sure they have it.
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Recommended
Nov 27, 2023
Always there to help you out..!
I got excellent deals during the Thanksgiving break. Employees were very helpful and I found what I needed quite fast.
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Recommended
Nov 25, 2023
Awesome customer service in the appliance department. Specially from Mr. Irvin Clark
I love the knowledgeable people in the appliance department.
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Recommended
Nov 21, 2023
POOR CUSTOMER SERVICE AND LAZY EMPLOYEES
MY HUSBAND AND PURCHASED SMALL PIECE OF LUMBER FOR LAUNDRY ROOM SHELF. THE EMPLOYEE LOU IF THIS IS HIS REAL NAME NEVER ADVISED US WE COULD USE THE HAND SAW AVAILABLE TO CUSTOMERS BECAUSE WE NEEDED TO CUT THE WOOD TO FIT OUR NEEDS
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Oct 14, 2023
Incompetent management leads to incompetent employees
If you can't figure out that having 7 cashiers on the clock standing in the isles and chatting about non work related things while only having the self checkouts open while you have several customers wandering around the store trying to find assistance is absurd, you probably work at this store...
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Oct 1, 2023
Great Brand of product
I bought a refrigerator this month and I'm glad I did.
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Recommended
Sep 17, 2023
An employee named Martha
We were having problems pulling up my military discount on my cell phone and she spent a considerable amount of time trying to help us. She went way over and above what was required and was determined to get it to go through. We finally got it fixed but we just wanted to compliment her for being a valued employee of Home Depot and giving it her all
. I hope she stays.
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Recommended
Sep 2, 2023
Customer service
Irving Clark was so friendly and so helpful. Made my purchase a breeze
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Recommended
Jun 26, 2023
Great
Good location to go to.
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Recommended
Jun 19, 2023
Great employees
This store has a great feel and attitude. The employees are always helpful and working hard for the customers.
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Recommended
May 28, 2023
Self Checkout Stinks
Trying to check out in lumber. No checkouts working. Fortunately an employee loading a truck saw me looking at all the non-working self checkouts and came over to check me out. Self checkouts stink!!!!!!!!!!!!!!!!!!!!!!! Home Depot needs to pay it's customer's a salary for doing a cashier's job. Hire some cashiers Home Depot!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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May 20, 2023
Review
Happy with the customer service
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May 20, 2023
Sorry installation teams
DO NOT use Home Depot installation teams for appliances. Their teams are lazy, unskilled, and will looks for any possible excuse not to complete the job. I was supposed to have a dishwasher installed, and they refused it because the kitchen tile work did not extend beneath the appliance. This is not a code requirement for residential kitchens, and very easy to work around, so it shows a lack of work ethic and willingness to go the extra mile. Very dissatisfied, and will be sharing my feedback with as many people as possible to save them frustration and disappointment with yet another big box retailer and their over-dramatic liability policies.
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May 9, 2023
Very poor customer service
I paid for a door, left it in store over a week and a half ago. Someone came out and measured. No one has called about the door almost 2 weeks now.
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Apr 10, 2023
Happy easter
Great touch having the easter bunny am sure lots of families were very happy like mine were .I think i saw the bunny dancing at some point it
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Apr 9, 2023
Garden section
Everyone is always cheerful, and helpful at this store in the garden center.
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Recommended
Apr 3, 2023
Home Depot
very satisfied with the Spring Tx, The Woodlands, Conroe, and Porter stores
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Recommended
Mar 31, 2023
Wonderful experience
Came by the store twice last weekend the stuff were amazing though out my there ,will be back this weekend wife loved the outside garden the whole store looked great.i got to speak to the lady manager to let her we have noticed the changes in the store