Reviews for St Croix #8622

Customer Service at the desk and in the different departments needs improvement!

The Home Depot in St. Croix has excellent customer service. They are always courteous and are always willing to assist. If an item is not available, the help you find an alternative. Just great service all around. That’s why I keep coming back to spend BIG money!!!

I buy all my washing goods. From washing detergent to washing boosters.

Pauletta who was working returns and stepped up to help me out when i was trying to check out at the service desk is extremely helpful. No one has ever explained the pro account program to me that pops up all the time at check out. She walked me through the benefits and got me signed up right there!! 5 STARS PAULETTA!

Asked an employee to help me get 8 bags of cement. He said he was doing returns and suggested i ask another employee. I then went over to the cashier who was speaking with another employee. When she looked over at me I said "Good afternoon" and then asked for help. She looked around as though she was looking for someone to assist me. Then, both employees walked away. After five minutes, I left since noone came to assist me. I am very disappointed with the consistent poor service that is being provided to me and other customers!

They staff are friendly and helpful, kind cashiers

I shop here almost daily. The customer service and products are always great!

I'm a frequent shopper. Always satisfied

The bathroom accessories are great and durable , also the garden section , and lights sections are to die for.

Store 8622 is the best big shout out to Aidan Malcolm the Store Manager

There a few good employees and the Store Manager is great. Most help you when you ask for help but some don't if you don't ask.

Best hardware store on the Island

The employees provide good customer service. My only problem is they are always either low or don't have the items. The shelve need to stay stock

Store was clean and organized A young lady named Ray-Ann assisted and was nice to but more so Millie. Millie was very helpful and when i asked her for help though she was on a mission doing her job but when i requested her help she did not hesitate to stop and assist me then point out to me where the size of the item.which i couldn't locate for 3 mins standing there looking Millie was exceptionally pleasant and extremely helpful

The employees were friendly and courteous and willing to provide assistance.

Good costumer service and u could always find what you’re looking for

Store is junky and poorly organized. Aisles are cluttered with items waiting to be stocked. Level of training in customer support is way below what I have experienced at other stores.

Tammy went and located some roofing materials that were previously purchased. These materials were in another aisle and could NOT be found when the trucker arrived earlier to pick up my purchase.

Customer Service in WINDOWS and DOORS was superb, on-point. Professional approach and mannerism were key factors in the service we received - special mention Ms May.

I did find the product I was looking, and was shown a better deal, which I purchased instead. I got friendly help from an employee that was going to the restroom and actually stopped to ask. It seems like there is a need for more people. I found the store to be fairly clean but cluttered.

The reason I put four starts is because they have so much stuff in garden doesn’t belong there and block the items that I was looking for .maybe get stuff like in Main Home Depot ,so we don’t feel we don’t have it in at croix .and a lot stuff can’t be shipped here or s Nd it to our store The employees very helpful , special all new employees go above and beyond The training had improved

I am happy that we have a Home Depot on St. Croix. The store is very much set up as all the other Home Depots that I have visited of island. This is my get away spot to go and visit to see what is new and take advantage of any sales at the time. Keep up the good work.

Hats off to the paint department! Asked me the right questions to get my job done efficiently

Very nice staff and if you go in the morning early easy in easy out.

I worked with Marion Frances in the early morning hours today to help sort out an issue with an important order. This employee went above and beyond to work through the technical issues and resolved my order. I cannot say enough about her work ethic creating a great experience and solution for me. You are lucky to have such hardworking determined employee that shines.

Very satisfied with location, products and prices.

Employees I interacted with were very friendly, knowledgeable and professional. Store was very clean and well stocked.

Store was clean and very well stocked. Had no problem finding the item I was looking. And very pleased to see that all employees were wearing masks AS WELL AS the customers. Hand sanitizer was available outside store before you came in. Zero wait for check out and the cashiers were super nice.

Received courteous service today. Was in the store and out within 30 mins.

Only Home Depot on island, has great prices and friendly customer service.