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Filter Reviews By:Rating, Profile, Gender, Age (629)
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Showing 1-30 of 629 reviews
Jun 22, 2022
Customer Service
When shopping at Sunset Hills, I try to check out with Cashier Sherry! She's always friendly, efficient, and can direct me to the aisle to find any items I may have forgotten when I check out. Five Stars for Sherry every time!
by
Recommended
Apr 29, 2022
Great customer service
I had a problem while trying to check out itself check out and two gentlemen came over and help me and resolved the problem and made my day, would definitely recommend gong to this location.
by
Recommended
Apr 26, 2022
Great selection of plants in Garden center, but too long checkout time
I am very happy with the selection of plants in the garden center, but do not like the fact that only one line has been open on my last few visits, leading to far too long checkout time. This is an inconvenience to paying customers.
by
Recommended
Apr 7, 2022
asking the needs of a customer
I was looking for something, i was really not looking to be greeted at the door, but an employee while in the store made a effort to ask me what I needed and he directed me to the electric isle. I thought that very nice of him.
by
Recommended
Mar 31, 2022
The best Home Depot
Everyone is so nice and helpful other stores not so much
by
Recommended
Mar 4, 2022
Horrible customer service
Brenda the customer service person yelled at me and argued with me about the price of mulch and made a seen in front of other customers and I will never go back.
by
1 found this review helpful
Feb 27, 2022
Super friendly store!
Employees at this location are very helpful and seem to genuinely enjoy their jobs. This creates a friendly "hometown" feel. We will be back!
by
Recommended
Feb 5, 2022
Flooring
Sam in flooring department was great to work
with when we ordered flooring and carpet last
year, the experience was like we had been friends
forever. I did go back and thank him after the installation.
by
Recommended
Jan 31, 2022
Military discount
The new registration for military discount is complicated. Many older vets do not have access to computers or smart phones. I have both and find it extremely difficult to find the application for discount and then to complete it. This new way is not convenient. It’s not worth the trouble to sign up. It’s a great marketing add but not easy to obtain. Go back to the old way.
by
1 found this review helpful
Jan 19, 2022
Great customer service
Sherry at the sunset hills location is just fantastic! I'll exclusively purchase from this location from now on.
by
Recommended
Dec 2, 2021
Garden Center was super helpful!
Cindy in the garden center was super helpful. She made it possible for me to get just what I needed quickly, and I'm happy with how my project turned out.
by
Recommended
Nov 30, 2021
Exceptional Service
I had an excellent shopping experience because of Corey B. from the wood department. He by far exceeded my expectations and wowed me with his professionalism, helpfulness knowledge and went beyond in assisting me with my project. I showed him my drawings of what I wanted to build and he recommended wood options, stain and more. He even cut the wood to the measurements I needed. I honestly have never experienced such superior customer service. I will highly recommend Home Depot because of Corey B.
by
Recommended
Nov 9, 2021
Seasonal Shopping at its Best
Love how HD puts the Season items right up front on display. I went in to by RV Antifreeze and had know idea where to start looking for it. Well it was right at the front door when I walked in. Perfect!
by
Recommended
Nov 9, 2021
Cashier
Had a sweet helpful guy named Doug tonight what a joy he was !!
by
Recommended
Oct 24, 2021
Great place to shop!
The Sunset Hills Home Depot is usually well supplied and organized. I love to shop there for my hardware and remodeling materials. It's usually my first choice of hardware stores. I've shopped there for several years and will continue to!! - Adrianna G., Fenton. Mo.
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Recommended
Jul 12, 2021
I have not ever not been able to get in and out of this store very quickly when my time is limite...
I have not ever not been able to get in and out of this store very quickly when my time is limited, which is usually always! LOL
by
Verified Purchase
Recommended
Jun 20, 2021
Associates were friendly and helpful even though they seemed to be working short staffed.
Associates were friendly and helpful even though they seemed to be working short staffed.
by
Verified Purchase
Recommended
Jun 1, 2021
I have always had a good experience shopping at this store. It is well stocked & the employees ar...
I have always had a good experience shopping at this store. It is well stocked & the employees are always willing & able to help when needed.
by
Verified Purchase
Recommended
May 27, 2021
I've been to this store a few times to purchase things for kitchen/bath. The employees in this p...
I've been to this store a few times to purchase things for kitchen/bath. The employees in this particular area always seem to be overworked and put out to have to help.
by
Verified Purchase
1 found this review helpful
May 26, 2021
sunset home depot is one of the best stores around
sunset home depot is one of the best stores around
by
Verified Purchase
Recommended
May 14, 2021
They have a good supply of plants for spring planting. If you have questions about a plant they ...
They have a good supply of plants for spring planting. If you have questions about a plant they are happy to help and they will also load heavy things in your car for you.
by
Verified Purchase
Recommended
May 11, 2021
It’s just not this store in St. Louis mo it’s all of them employees seem too be busy so they are ...
It’s just not this store in St. Louis mo it’s all of them employees seem too be busy so they are short with customers...I wanted too buy my wife one of them dump wagon could not for the life of me get any help that would be the Lindbergh store.... people there is no way this is the 1st time hearing about this.. I don’t think I will be winning the drawing...your store refused my veteran discount saving $350 customer service do not care...
by
Verified Purchase
1 found this review helpful
May 8, 2021
The workers are always friendly and willing to help with all our projects. Joe Krieger went above...
The workers are always friendly and willing to help with all our projects. Joe Krieger went above and beyond to answer our questions and cut a lot of blinds for us!
by
Verified Purchase
Recommended
May 3, 2021
We went to the Sunset Hills location to purchase a washing machine. After close to half hour lat...
We went to the Sunset Hills location to purchase a washing machine. After close to half hour later, we saw an employee come to that aisle and asked him for assistance. We were looking at one particular model and when I turned to ask a question, in was propped up against a washer in the next aisle. After realizing he wasn't interested in assisting us, we left and went to the Arnold location, where we did purchase the washing machine. The man who assisted us was extremely helpful! I called the Sunset Hills location and spoke to a manager about our experience in his store, and was told that it was a nice day, and people didn't want to work. Wow!
by
Verified Purchase
Apr 20, 2021
We had the best experience shopping at Home Depot today. Our casher, Cindy R. , went over and abo...
We had the best experience shopping at Home Depot today. Our casher, Cindy R. , went over and above the kind of service we usually experience in other stores. She was cheerful, friendly, courteous and helpful. She honored the store advertised price even though we didn't realize it had ended without us saying anything. She was just the best.
by
Verified Purchase
Recommended
Apr 20, 2021
I enjoy going to this Home Depot store, great friendly service, we are always able to find what w...
I enjoy going to this Home Depot store, great friendly service, we are always able to find what we need, Items we need are easy to find, the store was clean, even the bathrooms were clean. we will continue to do business with this Home Depot location.
by
Verified Purchase
Recommended
Apr 9, 2021
This store is extremely understaffed. The store is dirty and stock fills the aisles making it ha...
This store is extremely understaffed. The store is dirty and stock fills the aisles making it hard to access product and is also dangerous for the customer.
by
Verified Purchase
Apr 7, 2021
Good customer service and very well organized
Good customer service and very well organized
by
Verified Purchase
Recommended
Apr 2, 2021
Amber the cashier was very friendly
Amber the cashier was very friendly
by
Verified Purchase
Recommended
Mar 27, 2021
Customer service is wonderful, staff are always friendly and willing to help, and the store is or...
Customer service is wonderful, staff are always friendly and willing to help, and the store is organized for quick and easy pick up.