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Filter Reviews By:Rating, Profile, Gender, Age (548)
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Showing 1-30 of 548 reviews
Dec 12, 2023
great knowledge and guidance given
I made recent purchases for a deck and Tim Caputo was excellent!
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Recommended
Dec 6, 2023
Excellent staff and managers and great prices
These folks truly care!
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Recommended
Dec 2, 2023
Delivery company
The delivery company you us for construction materials are horrible, I don't understand why you keep using them. The only reason I keep shopping here is because the store manager and assistant managers were great.
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Recommended
Nov 29, 2023
Great Customer Service
Had many questions in different areas and they were all answered in a very professional manner!
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Recommended
Nov 29, 2023
Great store, even the manager helpfull when I had a problem with something I purchased there.
Always have had good feelings about this store and the products they carry, along with competitive prices,
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Recommended
Nov 20, 2023
Great Customer Service
I needed to buy a cooler and I was having a hard time finding where they were located within the store. As soon as an employee saw me looking around, they helped me right away. They told me that those were in stock, and brought me right over to them! Thank you!
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Recommended
Nov 10, 2023
Amazing people
This company is amazing and the people are always on top of their game. I even try and throw them off from time to time but never works. Thanks for hiring great people.
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Recommended
Nov 3, 2023
Super helpful
Thank you Donna for all your hard work & customer service
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Recommended
Oct 23, 2023
Thank you Mike s for great experience
Manager went above and beyond
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Recommended
Oct 10, 2023
Exceptional Service
We frequent the Traverse City, Mi location, and really appreciate the wonderful customer service we’ve received. Thanks for all your hard work!
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Recommended
Sep 30, 2023
Chris C in cabinets
Chris went above and beyond to help us out and explain what we may want in our new kitchen. He was more helpful and knowledgeable than every other place we’ve gone.
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Recommended
Sep 29, 2023
Super friendly employees
Very helpful and actually smile. You can tell they enjoy working there. Can tell you exactly where to find products you're looking for.
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Recommended
Sep 17, 2023
excellent staff
the employees were very patient and helpful in correcting a problem
when I went to take this survey on my Kindle it sent me to another website member.fraavy.com will warn my Bank as anytime I try to goto the site to cancell my member ship the site will not load
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Recommended
Aug 17, 2023
Great atmosphere
Every time I am shopping at home depot for my busis tools and supplies, I am greated, asked if I need help, and the cheerful positive environment makes me and other customers happy to choose home depot for our business and or home improvement needs.
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Recommended
Jul 23, 2023
Clean store
The only problem I have is you have to initiate the eye contact and the good afternoon,
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Recommended
Jun 29, 2023
Time to do the laundry
I purchased my first washer/dryer and John was very helpful and kind, he answered all my questions, he wasn't pushy and he was very professional. I have to say, he made my day!
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Jun 28, 2023
Traverse City Home Depot
We were so very pleased coming to your store. An employee greeted us at the door entrance. We were able to find what we came in looking for. Another employee came immediately to our assistance, all questions asked had been satisfied, even getting on the phone to inquire for us. Directed us appropriately to the next level of our inquiry. You also have same day delivery/ service or next day. 5 ⭐️⭐️⭐️⭐️⭐️ this was very impressive for us. We also noticed you have a great number of employees working and always smiling and approaching us if we needed assistance with anything. Your parking lot outside was busy, telling us your business is good. Another plus + offering Military Discount, this is so important and very much appreciated. Thank you! We will definitely look forward to future visits with you. 👍🏻 Already have recommended to our family members.
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Recommended
Jun 23, 2023
Appliance staff were very helpful with purchases.
Mr. John McClintock was very helpful with guiding me through appliance purchases for new home. I appreciate his advice.
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Recommended
Jun 15, 2023
Not great attitudes
People acted like it was a chore to help me, another didn't even know the stock!
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May 11, 2023
Great service
They helped us with everything we needed
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Recommended
May 8, 2023
Customer service
I really appreciate how many employees said hello to me and asked if there was anything they could help with
. Christina was in the hardware area as I was looking for the correct screws for my deck. Very pleased with my experience
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Recommended
Apr 23, 2023
Super friendly staff
Staff is extremely friendly and helpful
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Recommended
Apr 10, 2023
Great customer service
I started using Home Depot because my job site was closer to the store and that other suppliers. The cashier, Erica helped me out greatly. She actually gave me discounts at the register and save me almost $40.
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Recommended
Apr 3, 2023
Household Projects
Over the past few year's I've built a heated 40' x 44' garage, finished off my basement and updated and added a couple of decks to my home in Northern Michigan. Throughout this time, I have leaned on the Home Depot Pro Desk for planning and advice as I navigated through these projects. Tim Caputo has been a tremendous help in providing his expertice and knowledge in each of these projects. When I get ready for my next project there's only one place I'll go and that's to The Home Depot in Traverse City, MI.
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Recommended
Mar 15, 2023
Store Employees
The staff at this Home Depot has to be one of the tops in the nation. Everyone was more then happy to help and were more then knowledgeable.
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Recommended
Mar 7, 2023
Excellent Employee
Our Customer experience was absolutely wonderful. Mr. John McClintock was very professional and helped with our purchase of a new Refrigerator, stove and microwave. Not only was he great to talk with but he was busy from the time we arrived and even as we left, workig by himself in the Home Appliance area. Home Depot should be very proud of this Vietnam Veteran , his service to our country and his job ethic also shows well in his customer satisfaction from us.
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Recommended
Jan 15, 2023
Clean, well organized and very competent friendly employees.
Clean, well organized and very competent, friendly employees.
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Recommended
Dec 24, 2022
Amazing staff
Great guidance and helpful staff.
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Recommended
Dec 16, 2022
Loved my refund
Got a store return and did not expect it (Thanks Bob). Found a great item on sale. Got great assistance during checkout from Anita