#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(360)704-7462
Tool & Truck Rental(360)704-7466
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1101 Kingswood Dr Sw
Tumwater, WA 98512
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Customer Store Reviews

  • 4.7 out of 634 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (634)
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Showing 1-30 of 634 reviews
Super Service at this store
Thank you Stephen for the assistance with getting paint we needed, and the RYOBI Chainsaw. This man knows the location of what we asked for and walked us to the need items. He doesn't need the Home Depot to find app to find things, HE Knows his store! Thanks again, Richard, Edna and Freya
by
    • Recommended
    my encounter was with fabulous employees who are extremely helpful and what I needed.
    I went in to resolve an issue with a shop vac as well as a paint color. Both employees were so extremely helpful and made me feel my issue was important. Thank you to Cameron and Rochelle for all your help and kindness
    by
      Lilly
      She went above and beyond to help me.
      by
        Tumwater Store - Poor customer Service and Associates with Poor Attitude
        The Tumwater Home Depot has really gone downhill. I have been shopping there for 15 years and now it is often out of stock on many items and it is also very difficult to find an Associate on the floor to help you. When you do find an Associate they are often alone, mesmerized on their cellphones and resent being disturbed from their phone. When you find someone that can help you, they display a resentful "attitude" and a real poor customer service mindset. This store needs a change in leadership!
        by
          Great assistance…
          An employee went way out of his way to get a door down from the upper shelves so we could get the door we wanted.
          by
            • Recommended
            Excellent customer service
            When I shop in store or on line from this store, the employees who assist me do a great job. They are helpful in many ways. I generally use the self checkout. Someone is nearly always there and ready to assist if need be.
            by
              • Recommended
              Great experience
              The store was clean and Jan L was extremely helpful
              by
                • Recommended
                Service outstanding
                The staff went above and beyond when seeking product or options when main items were not available.
                by
                  • Recommended
                  Excellent service and supplies
                  I love the Tumwater Home Depot! The customer service is on point! And I always find what I need, no matter how specific, for a good price.
                  by
                    • Recommended
                    Horrible customer service
                    Trying to get an employee to help was frustrating to the point that I just left the store. My money spends just fine elsewhere.
                    by
                      Best Home Depot
                      The best Home Depot in Washington State!
                      by
                        • Recommended
                        Customer Service Lead resolved issue
                        I had an issue with a lumber purchase for a small project that the Customer Service Lead was able to satisfactorily resolve. Thank you, Patti!
                        by
                          • Recommended
                          Great customer service
                          The customer service at this home depot is always great and friendly
                          by
                            • Recommended
                            The Tumwater Home Depot is my preferred store to shop at.
                            Very satisfied and impressed with Lilly's customer service and attitude.
                            by
                              • Recommended
                              Excellent service. Knowledgeable personal. Over all very satisfied
                              Made a large order. That needed delivery. Item description. Quantity. Price. delivery cost and date of delivery. All taken into account . Very happy with the service. Thank you
                              by
                                • Recommended
                                Always a great experience
                                Everyone we come to Home Depot my husband and I are always being asked if we need help, Home Depot has everything we need!
                                by
                                  • Recommended
                                  Quite literally the best garden center in the area
                                  I unfortunately went to the Tumwater Home Depot too late and had already purchased and planted most of my plants and flowers. I then stopped by Home Depot and wished I could dig everything up and start again. The selection of plants, shrubs and flowers was amazing! You have to see it to believe it. Flowers and planters in the most beautiful colors and designs! Colors of petunias I've never even seen before and I plant petunias every year! It's the end of July and they still have an amazing selection!
                                  by
                                    • Recommended
                                    Home Depot sucks
                                    Didn't have the items I paid for over the phone.
                                    by
                                      No Customer Service To Be Found Here.
                                      Couldn’t find an available employee, couldn’t find an available cart, cashier was busy chatting, won’t be back.
                                      by
                                        Great selection
                                        working on a plumbing project and employees were very helpful in getting the joe job done right. The parking lot painted lines are wore down so it's diffucult to see if your in a good spot or not. But there's plenty of parking.
                                        by
                                          • Recommended
                                          Helpful employees
                                          Grace was very helpful in making sure the product I wanted was on the shelf
                                          by
                                            • Recommended
                                            Uche for President
                                            This particular employee in the review title is my new best friend. That’s about all I have to say about him. He really helped me out. Thank you again.
                                            by
                                              • Recommended
                                              Friendly Cashier
                                              I was looking for a product the other day and a nice lady named Kelly told me where to find it, and it made my visit quick and super easy! Kelly was quite professional and kind.
                                              by
                                                • Recommended
                                                Always clean, stocked, and has employees to help!
                                                We go to our Tumwater Home Depot about once or twice a month or so and have for over a decade. Every single time the store is clean, organized, priced, stocked, and to top it off has some very friendly, hard working employees! A giant thank you so very much to all employees at the Tumwater Home Depot! We appreciate each and every one of you!!!
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  Jose and the manager on duty (middleage guy with a beard) were awesome and took care of me after an issue with a home depot delivery. Jose was also very patient and helped me with a several small returns I had after completing a kitchen remodel.
                                                  by
                                                    • Recommended
                                                    SO PLEASED
                                                    Shopping here was easy, got help immediately when needed Employees were friendly, knowledgable and eager to help
                                                    by
                                                      • Recommended
                                                      Great Customer Service
                                                      Sales associate asked if they could help, was very friendly, provided great assistance in both selection of product, processing sale, and loading product into vehicle.
                                                      by
                                                        • Recommended
                                                        Organized and big store
                                                        The store is very organized and I am always able to find what I need for the most part
                                                        by
                                                          • Recommended
                                                          Great features
                                                          Everything we buy from there is very high quality and really nice!! The employees are very helpful! Especially Keely Wilder she was very helpful through out are visit
                                                          by
                                                            • Recommended
                                                            Great Customer Service
                                                            Surprising customer service from a big box store where employees usually run from customers. At the Tumwater store, the employees went out of their way to ensure that I left the store a satisfied customer.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 634 reviews

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