#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(616)233-7534
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4900 Wilson Ave Sw
Grandville, MI 49418
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Customer Store Reviews

  • 4.8 out of 456 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
Not adequately stocked. Not handicapped friendly
Not adequately stocked. Not handicapped friendly
by
  • Verified Purchase
All staff was very helpful. Special kudos to Charlotte!
All staff was very helpful. Special kudos to Charlotte!
by
  • Verified Purchase
  • Recommended
Store is good just don’t purchase there cooling split systems were local contractors won’t work o...
Store is good just don’t purchase there cooling split systems were local contractors won’t work on because it wasn’t purchased thru them requiring you to use a Homedepot contractor which is located in flint Michigan costing 5 hours travel on a 4 hour job at $135 dollars an hour .
by
  • Verified Purchase
  • Recommended
Great store. Staff is knowledgeable and always helpful. I pass many other home improvement stores...
Great store. Staff is knowledgeable and always helpful. I pass many other home improvement stores to get to this one. It is the best.
by
  • Verified Purchase
  • Recommended
The store is clean, organized and extremely well laid out. Everyone we encountered was courteous...
The store is clean, organized and extremely well laid out. Everyone we encountered was courteous and helpful. This store should be the model for all Home Depot stores!
by
  • Verified Purchase
  • Recommended
Employees were helpful and very eager to do their jobs to solve my needs
Employees were helpful and very eager to do their jobs to solve my needs
by
  • Verified Purchase
  • Recommended
Customer service is great, everything has gone smoothly with installations and purchases.
Customer service is great, everything has gone smoothly with installations and purchases.
by
  • Verified Purchase
The Customer service desk at this location is 2nd to none. Always smiling faces. And helpful I ge...
The Customer service desk at this location is 2nd to none. Always smiling faces. And helpful I getting your concerns taken care of quickly and efficiently.
by
  • Verified Purchase
  • Recommended
The staff was extremely helpful and friendly!
The staff was extremely helpful and friendly!
by
  • Verified Purchase
  • Recommended
The store is clean and well organized. The people that work there are very friendly.
The store is clean and well organized. The people that work there are very friendly.
by
  • Verified Purchase
  • Recommended
Friendly knowledgeable staff. Especially at the pro desk and customer service.
Friendly knowledgeable staff. Especially at the pro desk and customer service.
by
  • Verified Purchase
  • Recommended
If you are there look for Chase!! He is the best employee they have and SOOOOOO helpful!
If you are there look for Chase!! He is the best employee they have and SOOOOOO helpful!
by
  • Verified Purchase
  • Recommended
For all of my favorite paint brands, (Wooster brushes and rollers) and tool brands, (Dewalt), the...
For all of my favorite paint brands, (Wooster brushes and rollers) and tool brands, (Dewalt), they have the largest selection as compared to other stores. While they don't yet offer a military discount, I've found that the prices are comparable without the discount. The store is always clean and the employees are always friendly and helpful.
by
  • Verified Purchase
  • Recommended
I had an online order that I had issues with. I talked to Renee and she helped fix the issue. I...
I had an online order that I had issues with. I talked to Renee and she helped fix the issue. I appreciate the time and everything she did to make it right.
by
  • Verified Purchase
  • Recommended
Jerry in the Lumber Department went above and beyond to help me with my diy project. He helped me...
Jerry in the Lumber Department went above and beyond to help me with my diy project. He helped me choose the materials I needed for the project, and cut my lumber to my specifications. He was very kind and knowledgeable. He also took all the time I needed in asking questions and walking me to the materials. I appreciate the help he provided.
by
  • Verified Purchase
  • Recommended
Was greeted every time I turned around asking to help me. Everyone was great & helped load produc...
Was greeted every time I turned around asking to help me. Everyone was great & helped load product into my truck. I would shop this store if you are within 15 miles of it!
by
  • Verified Purchase
  • Recommended
I visited the store for some electrical needs today. Not sure what I needed I asked this young wo...
I visited the store for some electrical needs today. Not sure what I needed I asked this young woman for some assistance thinking I wish it was an old guy with some knowledge in this dept. To my surprise, molly was her name, had more than enough knowledge about electrical. She helped me with all my questions and even saved me some work with a couple short cuts. People like her are hard to find and she made Home Depot my go to store for all my construction projects. Thanks Molly and Home Depot for employing that care.
by
  • Verified Purchase
  • Recommended
I have never had a bad experience at any Home Depot.I find it a good place to shop
I have never had a bad experience at any Home Depot.I find it a good place to shop
by
  • Verified Purchase
  • Recommended
The staff is nice and knowledgeable. Prices on wood tend to be lower and they have a larger varie...
The staff is nice and knowledgeable. Prices on wood tend to be lower and they have a larger variety of home hardware
by
  • Verified Purchase
  • Recommended
The employees were very helpful, especially Chelsey in the appliance department. We did not have...
The employees were very helpful, especially Chelsey in the appliance department. We did not have to wait very long at all. They were very busy when we got there. The store was very clean and well organized.
by
  • Verified Purchase
  • Recommended
Paul Cooke was the gentleman that helped us identify the appliances we needed, he was well inform...
Paul Cooke was the gentleman that helped us identify the appliances we needed, he was well informed about the different products, clear in making sure we were buying what we needed and was very patient as we tried to find the ones that would be available for the time we needed them. It was a pleasant and simple process. As a side note, when Paul was with another guest, Anita in the cabinet department began to help us with a few questions specific to appliances that may be delayed at this time. We know this was not her department but yet she was very kind and helpful.
by
  • Verified Purchase
  • Recommended
Jeane was very friendly and helpful.
Jeane was very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Very friendly and helpful staff.
Very friendly and helpful staff.
by
  • Verified Purchase
  • Recommended
Anissa was very helpful to make sure my order matched the style and color as the previous one. S...
Anissa was very helpful to make sure my order matched the style and color as the previous one. She was friendly and competent.
by
  • Verified Purchase
  • Recommended
Clean, friendly, well-stocked. Great store!
Clean, friendly, well-stocked. Great store!
by
  • Verified Purchase
  • Recommended
I was so disappointed in the rude and unhelpful treatment by Daniel in customer service. He want...
I was so disappointed in the rude and unhelpful treatment by Daniel in customer service. He wanted me to pay more for a Set of broken dishes than I paid four days ago online. If I order dishes, they should arrive useable or be replaced. I should not be expected to pay more for your mistake. However, there was no discussion with him or a manager because he refused to get one when we asked. The online person I spoke with later was shocked they did not place the return. We were inconvenienced by receiving them broken. We were more inconvenienced by not being helped in the store. Home Depot is usually a professional place.
by
  • Verified Purchase
EMPLOYEES FREINDLY, GOOD SELECTION
EMPLOYEES FREINDLY, GOOD SELECTION
by
  • Verified Purchase
  • Recommended
We were greeted by friendly staff who were knowledgeable about the products you sell. Feels good ...
We were greeted by friendly staff who were knowledgeable about the products you sell. Feels good to be helped by people who inspire you to bring your project to be better than you envisioned.
by
  • Verified Purchase
  • Recommended
This is my second favorite HD in the area. My go to is the Walker location only because they have...
This is my second favorite HD in the area. My go to is the Walker location only because they have a very large selection of Milwaukee tools and a full time rep on hand M-F. However, this store is very close in selection. Great variety of tools as well as a clean store and fully stocked. I've not had any issues with finding what I need when I go into this location. If for some reason I'm not able to find what I'm looking for the staff has been helpful in locating it for me.
by
  • Verified Purchase
  • Recommended
I have never received bad service at this store
I have never received bad service at this store
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 456 reviews

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