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Filter Reviews By:Rating, Profile, Gender, Age (426)
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Showing 1-30 of 426 reviews
Oct 15, 2023
Lost in DIY thoughts, found my way with Russell's expertise at Home Depot.
Recently embarked on a DIY project to create an outdoor pull-up bar from metallic pipes. Admittedly, I was unsure about several aspects. That's when I met Russell at Home Depot. His knowledge and expertise became immediately evident. Not only did he guide me in selecting the appropriate materials and tools, but he also took the extra step of cutting and threading the pipes for me. His assistance was invaluable. It's rare to find such dedicated professionals in retail. Many thanks, Russell! Highly recommend seeking his advice if you visit the store. Best regards, Andrew
by
Jun 10, 2023
Very Helpful Friendly Staff
Home Depot employee Patty helped us with our gardening purchase and gave great gardening advice, which was very helpful. We are very happy with our yard and patio after adding all the plants and flowers.
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Recommended
Mar 4, 2023
Love spending money here.
Home Depot is hands down the best. Thanks for helping me keep our house top notch.
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Recommended
May 26, 2024
Good store
Great store for quick trip to get what you need
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Recommended
May 3, 2024
Good job
Providing everything in the one premises, Vc instruction materials, electrical, plumbing , garden tools and awesome nursery.
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Recommended
Apr 27, 2024
Hard sale on “giveaways”
Don’t shop here and if you do beware of the giveaway guy. He asks if you want to enter, says it takes one minute and then they hard sell a water softener. When I said I’m not interested he gets aggressive and rude. If you give it back he walks away with a God Bless you. Terrible look for a store.
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Apr 21, 2024
Very busy, but very friendly
As busy as the store was today there were wonderful staff that went out of their way to help us and make our day brighter!
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Recommended
Apr 8, 2024
Small purchase but terrific service
I was in the store to buy three bags of salt. As a disabled veteran I was having challenge working my Veterans HD App. The cashier realized the issue and provided me with the assistance needed without making feel disabled. There earned and deserve my business.
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Recommended
Mar 30, 2024
Store going downhill
We’ve always loved this store but has steadily gone downhill the last six+ months. Started with lack of tellers to not even running all the self checkouts either. Especially difficult if you are trying to pay cash for less than $20 of items and none of the self check lanes that are open except it. There is still a lot of real nice helpful and knowledgeable employees in there but not as filled with them as it once was. Have had problems in different departments from items out of stock at least not on floor to trying to get help with something I’ve gotten before(ex.paint/color match) because employee either not knowing how or just doesn’t want to hassle with it ti figure it out. Hopeful things change soon it’s closer and always been good it the past but may look for alternatives for a bit
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Mar 29, 2024
Outstanding Customer Support
Kudos to Nick and Jennifer - they helped me to find a complete shower set of the correct valve and accessories - if you do not know were to find what you are looking for (me), the people with the customer service interest and keen attitude to get things done (Nick and Jennifer) are such a blessing. Well done !!!
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Recommended
Mar 26, 2024
Always there when you need that special thing
I have discovered than I have been shopping at Home Depot so many years now, I truly appreciate it more than I think, and take it for granted. Fact is I, Its versatility and usefulness is a mainstay of my quality of life. I am Bryan, just your average fit it guy around the house and dad to two who have gone off seeking their own.. trips together to the store.building the dog house, replacing the door. We as a family shared the handy work and are better for it. Home Depot we took for granted. never realizing how much it helped us so many times. Always a clean store, full of the necessary things on time when we needed them. A big big help to my family for the quality service through the years. Our greatest appreciation goes out to all.
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Recommended
Mar 18, 2024
Spring planting
This store was slammed on Sunday. Lots of employees doing the best they could do with positive attitudes. If you go just be patient they are working as hard as they can.
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Recommended
Mar 2, 2024
Wonderful service!
Although I was disappointed that two of the plants I was wanting were sold out, the plant specialist helped me find similar products and stayed with me until I was satisfied. I hope she’s always there when I go!!
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Recommended
Feb 23, 2024
Garden Center
Exceptional Inventory and Variety.
Reasonable prices.
Military Discount.
Dustin, our Cashier, was Outstanding: Personable and Professional, and Extremely Patient.
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Recommended
Jan 28, 2024
Most employees willing to help
I am in the process of remodeling a small bathroom, and the employee Mark, in the paint department was extremely helpful on guiding me as to what steps I would need to take. The cashier Sally was also nice and made some great suggestions also.
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Recommended
Dec 27, 2023
Self Check-out Only
Please be aware that if you purchase something you're going to be using self-checkout as the registers with live people are few and utilized by the professional workforce. Self check-out lines are hap-hazard. You will be cutting people off and vice versa.
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Dec 19, 2023
Customer Service
We had devastating new in the morning to find out our water heater went out. So, we went to our local Home Depot where we were approached within a min or so by Don. He was absolutely amazing! He helped us pick out our water heater and even got it from way up high using a forklift. He was with us from start to finish! As my wife and I were checking out, we were then helped by Laura, very nice lady and she was beyond helpful on our checkout. I love this place!!
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Recommended
Nov 14, 2023
Better then you average Home Depot
I have 4 Home-depot stores in approximately the same distance from me and have tried them all and I still return to this store not the closest but the best in every way. Ray at the service dest and Jennifer in Garden are only two names I remember all great
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Recommended
Oct 14, 2023
Dark lot cluttered aislea
This store’s parking lot is dark and a crime scene waiting to happen. The aisles are cluttered with materials that need to be stocked while stockers sit around chatting about video games.
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Oct 11, 2023
Help while shopping for appliances
The associates were helpful when I bought my refrigerator and other appliances from the store
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Recommended
Sep 10, 2023
Great Employee Services
Very happy with my experience here. Customer service was excellent.
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Recommended
Sep 8, 2023
Always Great Service
I visit allot at this store while remodeling my home. The people are very friendly and always there to help when needed.
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Recommended
Aug 14, 2023
Really great help in the garden section with Sally, the garden specialist.
Sally, the garden specialist at Home Depot West Woodlands was super helpful with my plant selections and what I needed. She walked me to them and assisted me with selecting them and then walked me to the other part of the store not even in her area so I could find two small items. Great customer service! Thanks,
by
Aug 11, 2023
My favorite store.
This store is definitely my favorite!!!
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Recommended
Jul 27, 2023
Convenient and good quality
I buy all my appliances from Home Depot because they have the best prices and quick delivery.
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Recommended
Jul 21, 2023
Ray was Awesome from customer service
Made a purchase 7/21 From Ray I believe ( Sales number QM15T8 he was awesome! Answered all questions we had and was very friendly and funny!
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Recommended
Jul 21, 2023
Always great!!
I moved into my new home two years ago after living the city life in Houston for twenty years. I’ve been shopping this location Home Depot ever since!!! Renovating has been a great experience and the Home Depot has played a huge roll in making our new house a home!!!
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Jul 8, 2023
They overstock aisles with product because I suppose the store was designed too small.
It's a crapshoot ordering product. It may or may not be what you ordered and may be damaged.
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Jul 2, 2023
Employees just chit chatting instead of working
Literally zero employees to help you anywhere with anything. Send me my w-2 for helping myself and checking myself out.
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May 31, 2023
Very happy with the service, the kindliness and the prices
I just moved to Texas from California and I’ll be seeing a lot of the inside of Home Depot