Reviews for West Woodlands #6819

Jessie Barrett and cashier Pamela were great help in my lawn mower purchase.

Marissa was a rare joy of energy and a pleasure to meet!

I am extremely happy with the customer service I received today and every time I visit the store.

I went to The Home Depot on 6119 FM 1488 in Magnolia, TX because my dog broke my friend’s blinds. Brice Pearson helped me order the blinds that are now only available via online custom order and even got on the phone with my friend to ensure we got all the correct details for the order. All of those details and sizes required to order them usually leave me overwhelmed & confused, so having Brice alongside me, made it possible to get the right item. He was professional, kind and very knowledgeable. Thank you so much Brice & Home Depot!

I had to come to this home depot about 5 times in one day. I'm so happy with how quick and friendly this location has been. Def will return with my sister for the garden center and home improvements. Organized, clean, and quick.

We have noticed that the helpfulness of the sales personnel has declined over the last couple of years....it used to be that an employee that we encountered in the store would say hello then ask if we need help finding anything. Now we have to hunt one down if we have a question. Most of the employees pass by us without even eye contact. Too busy, I guess.

Had a great experience shopping for a new washing machine with your employee Kasim. He was friendly and provided a high level of customer service.

Jacksyn from the paint department is extremely knowledgeable of the products and will go out of her way to assist. Thumbs up for the commitment to your job and customer service!

Very pleased with the service I received from an employee named Christian. Nice store.

Bought a zero turn, cashier couldn’t figure out discount. Went to customer service who returned the entire $4300 to my card and tried to rering $4200 in a separate transaction. Of course the credit card declined. Refund to CC arent automatic! Manager couldn’t even figure out how to fix it. I have never felt so disappointed at lack of customer service or knowledge!

I'm so happy that the employees here were nice to me unlike the other stores! Thank you home-depot for allowing me to have a good shopping time

I bought a fan and it was amazing I have been using it for over 3 months now it has been a great way to keep cool.

Employees I. The garden area just stand around the entrance and refuse to act like customers were even around and refuse to check out the customers

BOUGHT CUB CADET, FOUND USED BATTERY IN IT, I HAD TO ASSEMBLE NEW AT HD. BLADE HOUSING BENT, BLADES HITTING AFTER I GOT HOME. 4 1/2 HOURS LATER I HAD RETURNED AND THEN SENT TO ANOTHER HD STORE. THIS STORE HAD NO OTHER TRACTORS THAT COULD START TO REPLACE THE ONE I BOUGHT. POOR ASSEMBLY AND LACK OF PERSONNEL. ALMOST A WHOLE SUNDAY WASTED AND MANY MILES.

They have the best selection of spring plants

With every visit I make, there is always helpful people and smiling. People show interest being here.

Haven't had to return to the store due to waiting on products to arrive at my Home Depot nearby stores.

Krystal helped me find what I needed even though she was new to the store. She even walked me through checkout. She was awesome, you need more employees like her.

I needed some flooring and Brice was very helpful and patient! I had a ton of questions and it took a while and he answered every question and was very nice. He ordered everything I needed and arranged for delivery on the exact day I needed.

Easy to get in and out. Good stock

Great work by Sally in gardening to find the rye grass seed that no else could find. Thanks, Sally. You saved my day

My wife and I walked in to grab some garden items and it was exactly what we were looking for. Good products, good selections and great prices.

Employees helpful with all our renovation needs. Buying everything needed for renovation and employees excellent in knowledge of store process for purchasing items.

Brice Pearson was very attentive to our transaction

Great personnel…courteous and helpful. The way things used to be

I go to this Home Depot all the time. At this point I know where everything is and don't usually need help. But when I do, the staff is always so friendly and eager to help me get what I need. I won't go anywhere else.

helpful employees and useful products

Always have a great selection of what I’m looking for. Staff is very helpful and friendly!

We purchased a wonderful Christmas nativity set. It is very attractive, and (we feel) fairly priced!

I ordered an air conditioner, the purge helped to place an order online, was patient and attentive to me!