#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)780-2425
Tool & Truck Rental(972)780-2420
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2901 W Wheatland Rd
Dallas, TX 75237
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Customer Store Reviews

  • 4.4 out of 535 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (535)
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Showing 1-30 of 535 reviews
RYOBI
We purchased this product today. RYOBI Gas chainsaw; Clerk even asked if we needed a quick instruction on how use this product
by
    • Recommended
    Great Customer service.
    Brianna who was located in the self checkout was super helpful and kind. There was also a young lady who wears a mask and glasses who was super super kind. Great customer experience for myself. Can’t wait to come back.
    by
      • Recommended
      Friendly personnel in Garden dept.
      Ricky checked me out at register in garden department. He knew exactly where I needed to go to find my item. He greeted me upon entry to that department. Nice guy. Give him a raise and/or bo us. He knew his stuff!
      by
        • Recommended
        Good customer service
        I been and another home depot nothing compere to this one
        by
          • Recommended
          Home Depot always have what i need.
          Clean atmosphere always.
          by
            • Recommended
            Chris in Lumber Went above and Beyond
            I came in looking for lumber for a photography project. Chris went above and beyond to make sure my family had everything we needed. It was no simple task and he did it all with a smile. Because of Chris we will definitely be coming here for all of our project needs. Hands down the best service we’ve ever gotten at Home Depot.
            by
              • Recommended
              very helpful team
              Ricky was great that he helped us frind all of the materials we needed for a DIY project. Tayler was very helpful at the check area.
              by
                • Recommended
                weekly visit
                I go to this Home Depot several times a week and I usually find everything I need. I have noticed that the store is A LOT cleaner than it was a year ago. Whoever is over the store is doing a great job along with the associates.
                by
                  • Recommended
                  Great Employees
                  They have the best employees who strive for excellence and desire to help you find all that you need
                  by
                    • Recommended
                    Without Darlene The Westmoreland Store Would Be Mediocre at Best
                    I usually don't visit this store because the young people you hire are usually unable to lead me in the right direction. However, I had to go to the store due to proximity to a landscaping job and I was assisted by Darlene. She's an older woman who wasn't on her phone, was quick to assist me, and even checked me out when she was about to take her lunch break. She walked my purchase to my truck and loaded me up. I was thankful because I came there expecting to get the usual: a young person, on their phone, taking their time to get me the assistance I needed. This particular visit was five star because of DARLENE.
                    by
                      • Recommended
                      Great customer service
                      I purchased my items and the cashier Ms. Darlene was extremely nice and professional. She is a keeper.
                      by
                        • Recommended
                        Greatest experience.
                        Miss Diane in the garden center is very knowledgeable, polite, and helpful.
                        by
                          • Recommended
                          2901 Whealand Rd. Store, Dallas, TX
                          The store is located on Wheatland and not Westmoreland Rd. Ms. Darlene, Mr. Boyd and Mr. Ricky were excellent in with their customer service skills. So glad to know great customer service still exist. :)
                          by
                            • Recommended
                            Store Stock Level Differences
                            Some Area Stores appear to have more or less of some stock items than the Westmoreland/Wheatland Road. Is there a Economic reasons for this based on Zip Code?
                            by
                              • Recommended
                              rude employees
                              I asked a employee where a product was and she pointed me in the wrong direction she was more worried about texting on her phone than helping extreamly rude
                              by
                                Sherry
                                Did not have my item in stock very willing to place my order . Darla was friendly & professional , also the two gentlemen s in ceiling & fans which assisted in finding my item online & instructed me to order desk . Thanks for making it a smooth transaction 😊
                                by
                                  • Recommended
                                  Wonderful staff
                                  Every employee I encountered was very polite and helpful. Kudos to this store team and management.
                                  by
                                    • Recommended
                                    Great Experience at Home Depot
                                    Upon entering the store this morning, I was greeted warmly by the cashier who later offered suggestions for plants I should consider. She also helped me locate a specific plant I was looking for but had passed by without seeing. The cashier was extremely helpful, personable and competent. She made my morning shopping experience, a positive one. Thank you.
                                    by
                                      • Recommended
                                      BAD
                                      I bought a dishwasher and returned it. The customer service in the customer care area in the store is very unfriendly and unprofessional. I will not recommend anyone shop at 2901 Wheatland Rd Dallas,Tx 75237
                                      by
                                        GREAT SERVICE!
                                        Two ladies who worked in lawn/garden center were so helpful. Shout out to Darlene and Joyce! While Joyce checked me out and was so sweet, Darlene loaded my car and was extremely nice - helpful - friendly. Nice to get "old school" service versus self-service. Store was stocked with all of the items I was looking for. Great experience overall!
                                        by
                                          • Recommended
                                          We thought we were in a different store
                                          I must have you know how bad a Home Depot can be but this one was awesome we found a person to help us five different times they were all helpful they were all knowledgeable and they were all so friendly we really thought we were in a different store I've never been to this Home Depot before but I will be coming back to it it's worth the drive
                                          by
                                            • Recommended
                                            Cashier Customer Service
                                            Cashier Scott was friendly and made the check experience fun …Great Job need more like him
                                            by
                                              • Recommended
                                              Needed help with indoor and outdoor pest issues.
                                              Just wanted to shout out about the great customer service I received from Darla at the Wheatland Home Depot Store. She answered all of my questions, even walked me over to other areas and answered those questions about the products. Exceptional service and it wasn't even 7 am yet.... that's great customer service. I loved it... Debbie
                                              by
                                                • Recommended
                                                Garden center closed again
                                                I don't understand why Home Depot has a nursery center if they won't staff it. They should just stop pretending to be a garden center since they apparently don't have the staff to operate.
                                                by
                                                  Veterans
                                                  In order to receive the 10% Military/Veterans discount on purchases at Home Depot, showing your ID is now not enough. You, according to the cashier, must go online to apply to show you that your military service is appreciated by them, by applying for their 10% discount.
                                                  by
                                                    Cynthia was amazing
                                                    hire and promote more employees like Cynthia
                                                    by
                                                      Excellent Customer Service fro Jada and Darla
                                                      I was shopping at this location and i received excellent customer service from Jada and Darla.
                                                      by
                                                        • Recommended
                                                        Nice store to shop
                                                        My family and friends have been shopping at this store for some years and we had no issues whatsoever so far
                                                        by
                                                          Excellent service
                                                          My visit to the garden dept this morning was very pleasant. Darlene gave me a hearty greeting. The products I needed were available. I did not have to wait in line. Darlene offered to load my products into my car so that I would not have to wait. She was very Pleasant during the whole time I was there.
                                                          by
                                                            • Recommended
                                                            Great Store
                                                            Store had items not seen at another HD
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 535 reviews

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