#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)963-2002
Tool & Truck Rental(678)963-2004
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
649 Carl Bethlehem Road
Winder, GA 30680
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Customer Store Reviews

  • 4.7 out of 503 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (503)
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Showing 1-30 of 503 reviews
great service
My new front door loos really good. I finished this project from winder home depot.
by
    • Recommended
    1 found this review helpful
    Experience
    Knew what we wanted in appliances, sales person took very good care of us, and processing out🇺🇸
    by
      Nice store
      Bought mulch that was on sale. They had plenty and I didn't need to have an associate find any. Two associates actually helped us load our mulch in the truck which was nice.
      by
      • DIY
      Great place to shop
      All the employees are friendly and helpful
      by
        • Recommended
        Lumber Department
        Warped, cracked, unusable boards for decking. Associates need to improve on monitoring inventory and supply shelves with usable products
        by
          Worst Home Depot Experience Ever
          My wife and I went to the Winder Home Depot to purchase a Japanese Magnolia Tree. The best looking one had the root ball exposed. Due to the location of the trees and the late hour (8:30P) we took our purchase to the Customer Service counter to check out. There were several associates standing with their backs to the registers, eating sandwiches or biscuits. When set the tree on the floor in front of the first register, the guy closest turned and pointed to an other associate standing a register further down, but did not say anything to us. The second associate acknowledged us, and when we asked if there was some dirt we could have to cover the root ball, we were told no, we needed to buy an entire bag of dirt. We have purchased plants from other Home Depots and have always been provided a few handfuls of dirt when needed. Very, very disappointed in our visit to the Winder Home Depot
          by
            1 found this review helpful
            Great and quick services, Staff was friendly and helpful.
            I really need chains today and was quite short on time but your staff helped me and saved alot of time. I was quite satisfied from them.
            by
              • Recommended
              Great service and helpful, friendly staff!
              There was limited quanty of what I wanted but the staff helped locate it for me!
              by
                • Recommended
                Great prices and selections
                I found everything perfect and they had very good prices. Employees are great and I will gladly come back
                by
                  • Recommended
                  Helpful, kind and friendly employees are a reflection of the management
                  Shout out to the manager Michael, always friendly and helpful! I have noticed that he treats his employees with respect. Also Mary is always pleasant and cheerful, but even more important, she is very knowledgeable and is always kind to the customers.
                  by
                    • Recommended
                    Love this store!
                    Always able to find help and the products we need here!
                    by
                      • Recommended
                      Lawn and garden
                      I bought a Cub Cadet zero turn you associate (Mike Adler) was very helpful and patient with my questioning on mower.
                      by
                        • Recommended
                        Mike is Amazing!
                        Mike Adler is the best employee at this Home Depot!
                        by
                          • Recommended
                          Warranty in Winder
                          We had to go in person to purchase an extended warranty for a dishwasher we bought in Monroe.
                          by
                            Extreme customer service
                            Customer service is extremely good and it makes me want to be a lifelong customer
                            by
                              • Recommended
                              While the boss is away, the staff will play
                              Just had a horrible experience with an exchange. A so called manager by the name of Jason, did this location a disservice. Very Unprofessional and in need of training. Manager should never get loud with a customer. I understand sometimes customers come in frustrated or trying to intimidate staff, but I was cool and calm As a cucumber. I asked for higher management, he directed for me to call the “1-800” number because there wasn’t anyone higher in the store. Very rude and ready-for-conflict mentality.
                              by
                                Winder store helpful
                                Winder HD is always helpful!!!!
                                by
                                  • Recommended
                                  Great Customer Service
                                  The bilingual manager, Raul, is very friendly and attentive when it comes to customer service! #1
                                  by
                                    • Recommended
                                    Great location!
                                    This store is easy to get in and out of, always clean, employees are always friendly and helpful!
                                    by
                                      • Recommended
                                      Rental department… won’t rent to non locals!
                                      The overall experience at this store was fine. The rental department on the other hand STINKS! Yes, it looked like they were well stocked with a variety of tools but… they will only rent them to you if you are local! Out is state license… keep on driving. Is this crappy policy written anywhere? Posted on line? Shared with customers when they call to inquire about rentals over the phone? NOPE! Avoid this tool rental at all costs if you don’t want shut down. Locals ONLY!
                                      by
                                        Associates that have knowledge and actually help
                                        The associates at this store are so much better than other HD's I've been to. They WANT to help and they have knowledge. Each time I've gone they have been stars.
                                        by
                                          • Recommended
                                          Repairs
                                          An employee came out from the Hamilton mill store and replace the tire that went flat on our new riding mower. They were very quick to send someone to fix it because we had only had it for two days. Really appreciated his friendliness and quick repair work
                                          by
                                            • Recommended
                                            Very pleased shopping at the Winder Home Depot!
                                            Megan has been extremely helpful in assisting us with our kitchen remodel. Would recommend her to anyone.
                                            by
                                              • Recommended
                                              Great, Clean Store!
                                              This Home Depot never disappoints. The staff is always soo friendly and knowledgeable, and the store is always clean! Thank you Home Depot and Home Depot staff!
                                              by
                                                • Recommended
                                                Friendly
                                                The employees here are very nice normally and tend to know what they are talking about. Plus they love my service dog.
                                                by
                                                  • Recommended
                                                  Customer Service
                                                  Customer Service of employees was great. Chuck was a great help in flooring.
                                                  by
                                                    • Recommended
                                                    customer service at returns was amazing
                                                    returned an item, was provided a credit and was able to locate what I needed and used the credit that day. Both Kaleb and Mary were exceptional and worked as a team to assist me in the most professional manner and it was so appreciated!
                                                    by
                                                      • Recommended
                                                      Store is clean
                                                      This store was very clean ! I was impressed most other Home Depot’s don’t look this good. Everyone was friendly.
                                                      by
                                                        • Recommended
                                                        Friendy, helpful staff!
                                                        being greeted at the door asking if you need help (I use a cane) the entire staff are very welcoming!
                                                        by
                                                          • Recommended
                                                          Mary R, in customer service, was Amazing!!
                                                          I lost my keys inside the store. I went to cust service. The first lady said there were no keys turned in. I searched the store and returned to the customer service desk. Another employee, Mary Ryoul, said, "let's go find them!" She helped me look everywhere, asked every employee we saw, and even checked in the back. I ended up leaving my information with her and when she called I was so excited! She was awesome and friendly. I wish every store had customer service people like her!!
                                                          by
                                                            Showing 1-30 of 503 reviews

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