#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)963-2002
Tool & Truck Rental(678)963-2004
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
649 Carl Bethlehem Road
Winder, GA 30680
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Customer Store Reviews

  • 4.7 out of 503 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (503)
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Showing 1-30 of 503 reviews
Do not buy the new round shape of pine straw bales. this store presents them as equivalent to 2 ...
Do not buy the new round shape of pine straw bales. this store presents them as equivalent to 2 1/2 of the old rectangle bales. this is definitely not true. The round bales may be 1 1/2 times larger then the old rectangle pine straw bales. but definitely not 2 1/2 times larger so the higher price is WAY too expensive. Look for pine straw someplace else!
by
  • Verified Purchase
1 found this review helpful
Everyone is always friendly and extremely helpful with any questions you may have. Ashley in the ...
Everyone is always friendly and extremely helpful with any questions you may have. Ashley in the customer service department went out of her way today to make sure we were taken care of and in this day in age that's very hard to find.
by
  • Verified Purchase
  • Recommended
the employees are always willing to help and they know what they are talking about.
the employees are always willing to help and they know what they are talking about.
by
  • Verified Purchase
  • Recommended
Plenty of associates, Very few work. This store has gone downhill since Todd left. Very sad
Plenty of associates, Very few work. This store has gone downhill since Todd left. Very sad
by
  • Verified Purchase
Lykera at customer service was great! Thank you for the help.
Lykera at customer service was great! Thank you for the help.
by
  • Verified Purchase
  • Recommended
I was checked out fast and efficient by the cashier Michael
I was checked out fast and efficient by the cashier Michael
by
  • Verified Purchase
  • Recommended
Great associates, nonexistent Management!!!!!
Great associates, nonexistent Management!!!!!
by
  • Verified Purchase
The store was very clean and The Staff is wonderful and as a very short woman the staff is great;...
The store was very clean and The Staff is wonderful and as a very short woman the staff is great; from helping Me find stuff to getting something off a shelf for Me. Home Depot in Winder is My go to store for everything from paint to gardening needs , They even put heavier things in My trunk for Me. Thank You so much to the staff at this store .
by
  • Verified Purchase
  • Recommended
Love the help and generosity we get when we come here!
Love the help and generosity we get when we come here!
by
  • Verified Purchase
  • Recommended
On a scale of 0 to 10, where 0 is suckin and 10 is as good as humanly possible, you scored an 11 ...
On a scale of 0 to 10, where 0 is suckin and 10 is as good as humanly possible, you scored an 11 with Mike today! Good God what an amazing experience! Never been treated better! 3 thumbs up! Top Flight!
by
  • Verified Purchase
  • Recommended
Out if everything, especially pt lumber. Store employees say its been that way for over a month....
Out if everything, especially pt lumber. Store employees say its been that way for over a month. Also, why is it that the loaders are never to be found, but suddenly showing up and offering to help when you have the load 90% complete?
by
  • Verified Purchase
During this time of COVID19, you would think HD would staff the phones so that as much business c...
During this time of COVID19, you would think HD would staff the phones so that as much business could be handled via phone, versus having to come to the store. On many occasions I have called Winder HD and no one answers. Thank goodness the Athens store is close by. They answer the phone.
by
  • Verified Purchase
Great Customer Service. They are always helpful. Even when my product is not in stock at this s...
Great Customer Service. They are always helpful. Even when my product is not in stock at this store they are willing to locate it for me.
by
  • Verified Purchase
  • Recommended
I love your store and the employees are wonderful.
I love your store and the employees are wonderful.
by
  • Verified Purchase
  • Recommended
Employees are not knowledgeable. Customer service is terrible.
Employees are not knowledgeable. Customer service is terrible.
by
  • Verified Purchase
We have had nothing but positive interactions with in-store and online purchases. The employees h...
We have had nothing but positive interactions with in-store and online purchases. The employees have been very helpful, pleasant, and courteous during these very trying times. It has been very therapeutic to be able to order online and do a quick pick-up and get things done at home thanks to the employees working here in Winder. Thank you!
by
  • Verified Purchase
  • Recommended
Happy workers!
Happy workers!
by
  • Verified Purchase
  • Recommended
verry good
verry good
by
  • Verified Purchase
  • Recommended
Friendly staff. Clean store. Following COVID precautions as best as the they can and the customer...
Friendly staff. Clean store. Following COVID precautions as best as the they can and the customers that also follow the guidelines.
by
  • Verified Purchase
  • Recommended
Excellent environment
Excellent environment
by
  • Verified Purchase
  • Recommended
Friendly and helpful staff! was impressed with the safety precautions they had in place
Friendly and helpful staff! was impressed with the safety precautions they had in place
by
  • Verified Purchase
  • Recommended
Excellent
Excellent
by
  • Verified Purchase
  • Recommended
every time I go in to the winder homedepot , I get hello how are you. I like that.
every time I go in to the winder homedepot , I get hello how are you. I like that.
by
  • Verified Purchase
  • Recommended
Show me an item they didn’t have in stock and then gave me a run around when I asked for a refund
Show me an item they didn’t have in stock and then gave me a run around when I asked for a refund
by
  • Verified Purchase
All was great access parking layout of store.
All was great access parking layout of store.
by
  • Verified Purchase
  • Recommended
The store associates are not familiar with on line ordering and cancellation policies
The store associates are not familiar with on line ordering and cancellation policies
by
  • Verified Purchase
The cashier, Hui-Chuan, was very courteous & apologized for the wait due to her checking out a cu...
The cashier, Hui-Chuan, was very courteous & apologized for the wait due to her checking out a customer with a rather large order. There was only one other register opened beside the self checkout, which we don't like use.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store was and always is well maintained and stocked. The employees and manager are very atten...
The store was and always is well maintained and stocked. The employees and manager are very attentive to the needs and wants to their customers They go above and beyond to get you the best deeal.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very friendly, clean and organized.
Very friendly, clean and organized.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great store, convenient to shop at. Always someone available to ask questions of.
Great store, convenient to shop at. Always someone available to ask questions of.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 503 reviews

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