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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-30 of 546 reviews
Mar 21, 2022
really helpful staff!
Seems like the staff is coached to be extra helpful. It really shows. Love my blocks.
by
May 15, 2024
Always get great ideas from browsing your products
I use Home Depot almost exclusively for hardware, wood, gardening and most any other project I get involved with. The quantity and quality of Home Depot products seems better than anyone else and the prices are fair. The Depot in very conveniently located and easy to reach. About a year or so ago I was there shopping and I climbed up a shelf to see a product better and ended up falling a cutting my hand rather badly. (11 stitches) It was no body's fault but my own. The employees were very concerned and wanted to help. I insisted on going to the cashier to purchase items I had and they escorted me there.
After ringing me up they tried to tell me I didn't owe anything. (The bill was over $90.00) but I insisted on paying. Later that evening someone from Home Depot called me at home to see how I was. Now that is above and beyond customer care.
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Recommended
May 12, 2024
Grumpy Cashier
The product we were looking for was in stock. The problem we had was with a cashier being on her cell phone and not being helpful. She acted like she was being bothered and not friendly at all. Not the was a person in the customer service industry should be acting.
by
Apr 18, 2024
Exemplary Sales & Delivery Service
The Sales Associate & Deliver personnel did an outstanding job. Far above our expectations. We couldn’t have asked for a better experience.
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Recommended
Apr 10, 2024
Great customer service.
I recently shopped at the Home Depot in East York. I needed an object that was on a high shelf and limited availability due to the non-standard sizing. Emerson and Katrina went out of their way to help me. They were courteous, friendly, and not at all inpatient with the extra effort it took to help me.I was greeted in a friendly manner throughout the store and at the checkout line. I would highly recommend this Home Depot.
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Recommended
Mar 20, 2024
Visit and purchase with ease.
Arrived found item looking for in short order, browsed and was greeted by the cashier. Quick courteous service along with answer to question regarding battery Recyling nearly answered.
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Recommended
Feb 8, 2024
Excellency
This store has a friendly staff and always helps me finds things when I can't find them myself.
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Recommended
Jan 29, 2024
Very pleased!
Happy with my LG Refrigerator purchase.
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Recommended
Jan 27, 2024
Store yes, people no
Store is great -we can usually find what we need and if we can't, someone on the floor will help.
Customer service is another story. We moved recently and asked that the address be corrected. We aren't sure if that happened because the receipt listed our old address and the delivery address was the new one. Also, the home phone (that did not change) was entered incorrectly and the customer service person apparently didn't know how to fix that. Our delivery never arrived, even though we spent $80+ to receive it the next day. Took 3 days, multiple phone calls, lots of aggravation to be told our card would be credited. We'll see. . . Won't be shopping at this store again unless we can carry out whatever we purchase.
by
Jan 27, 2024
Staff is 100% Awesome
Always our go to home improvement store- the employees are always so nice!
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Recommended
Dec 21, 2023
Fantastic Customer Service
I was a bit frustrated trying to find the right grill for our son. We ended up trying to look at Home Depot. I figured we would just be on our own trying to find the right one. Nope! Rick came up to us and talked us through almost every grill that allowed us to make an educated pick. Wow! That is do rare to see an employee, anywhere, helping anymore.
This store is now my favorite Home Depot!!
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Recommended
Dec 12, 2023
Service
I just recieved excellant service and assistance from knowledgable staff members
by
Nov 28, 2023
Experienced Staff
Plumbing dept rep offered help and provided excellent advice and assistance.
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Recommended
Nov 18, 2023
Don’t buy gift cards
Don’t buy gift cards here. They charge sales tax on buying gift cards, which is illegal
by
Oct 11, 2023
Great Store
I was merely here looking for parts for my well and saw the good deal on a log splitter. i have been looking for one for many years. the quality of it is top knotch. 34 ton champion. love it fast and plenty of power to get thew job done. I plan to use this for many years to come.
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Recommended
Oct 4, 2023
Happy Shopper
I was very happy with my visit to this store. The young man that made my keys was named Dunner. He was very quick and efficient and courteous. The cashier was also very efficient and pleasant.
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Recommended
Aug 1, 2023
Good stor
I bough my staff from this store and I am so Happy with it
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Recommended
Jul 14, 2023
Failed to Delivery ANY Customer Service
If you do not know what you need or where to do, do not shop here, HORRIBLE service and experience.
by
Jun 30, 2023
good customer service
Had a very positive shopping experience--customer service was outstanding.
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Recommended
Jun 16, 2023
Great help by store employees.
I arrived after sale had just ended and sale prices were extended for my purchases..
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Recommended
Jun 7, 2023
Great service
Exactly the tool I needed, plus a few more options
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Recommended
May 27, 2023
Great help!
Great assistance by "Rochelle" !
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Recommended
May 8, 2023
Fantastic employee !!
We purchased a patio set from Home Depot and the employee - Jenn from Garden Dept was amazing. She was extremely helpful and very courteous !! It was a great experience !!
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Recommended
Apr 23, 2023
Awesome Assistant Manager Brian
long story short. My delivery was mixed up for some reason and I took off work for the delivery. I called and talked to Brian and he went above and beyond and delivered my order. Brian made sure things were right. This is how the customer should be treated and it shows that Brian cares about the customers and his store.
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Recommended
Apr 21, 2023
My favorite garden
Amazing selection for gardens big and small, coupled with wonderful staff!
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Recommended
Apr 6, 2023
Bill, the Appliance Manager, is AWESOME!
Bill, the Appliance Manager at the York, PA location has been such a pleasure to work with! He is extremely knowledgeable about the products and he genuinely cares about the best product that will work for your lifestyle and family.
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Recommended
Mar 26, 2023
Awesome, friendly service
Very knowledgeable staff. Cut my shopping trip by 30-45 min. Great experience
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Recommended
Mar 15, 2023
Good service
I like that store and will go again
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Recommended
Mar 10, 2023
Home Depot Employees Go Above & Beyond!
I have made many trips to the Home Depot store in York, PA over the past year since my wife and I moved into a newly built home in York County. In particular, I had begun a project to finish part of my basement, and I am making multiple trips to the York Home Depot purchasing materials, tools and associated supplies for this project. Each trip, the store staff at Customer Service (because I have had to return and/or exchange a few incorrect purchases), in the various departments, particularly lumber and hardware, and at checkout have been incredibly courteous, volunteered their help and expertise, and took extra time to ensure I am finding all the items I am looking for. And, the Customer Service and Checkout staff are super efficient processing my transactions.
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Recommended
Mar 7, 2023
SERVICE
WE HAVE BEEN OFFERED HELP IN EVERY DEPARTMENT AND IF THEY COULDNT HELP THEY WOULD PAGE SOMEONE