#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(518)451-1464

Rental Center

(518)451-1470

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

979 Central Ave

Albany, NY 12205

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 278 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (278)
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Showing 1-30 of 278 reviews
Home Depot provides great service.
Overall my shopping at Home Depot was a pleasant experience. The employees appear to be very familiar with most items a consumer might need. I would suggest that purchasing home related materials at Home Depot is an exceptional choice.
by
  • Verified Purchase
  • Recommended
knowledgable,friendly associates
I visit this store frequently.I always get service quickly-I never have to go looking for associates in fact,very often one will pass me in the aisle & offer to help me find something,evrn without me asking
by
  • DIY
  • Verified Purchase
  • Recommended
Consistently great store experiences
Went to store twice today. First time wanted to find a floor cleaner. Staff at store entry noted exact location of cleaner. On the way out, noted a propane grill on special sale. Went back this evening and purchased grill. Great price. Staff in store, Jeff, helped load box on cart, took it to check-out and stayed with me through check-out process. Then loaded the box in my car. Very polite and helpful throughout, as was the check-out clerk. Best experience I've ever had in this type of store.
by
  • DIY
  • Verified Purchase
  • Recommended
Helpful Employees
On this particular day, employees were so helpful and friendly. Keep up the good work Home depot!
by
  • Pro
  • Verified Purchase
  • Recommended
fast check out staff very friendly
everyone was very helpful they take you right to where the item you are looking for
by
  • Pro
  • Verified Purchase
  • Recommended
A Great Staff; A Great Store!
The store is extremely well arranged and stocked. The staff is right on the job, asking customers if they can be of help. The cashiers stand in front of their respective isles and its very easy for the customer checking out to see who is available to help them and expedite their shopping experience.
by
  • Pro
  • Verified Purchase
  • Recommended
The associates at THIS store are VERY helpful, friendly and knowledgeable!!
I really like THIS Home Depot. Everyone is very helpful, friendly and knowledgeable!!
by
  • DIY
  • Verified Purchase
  • Recommended
great
i buy many kitchens from home depot, kitchen pros should have more days on
by
  • Pro
  • Verified Purchase
  • Recommended
STORE EXPERIENCE
CLERK WAS HELPFUL IN ANSWERING QUESTIONS IN GARDEN CENTER
by
  • Verified Purchase
  • Recommended
Great Store Experience!
Dick the greater is the BEST! He knows where EVERYTHING is! I asked him to help me find something and he knew the Aisle and what side the object would be on! Everyone is friendly and when you ask for help they go beyond.
by
  • Verified Purchase
  • Recommended
My store experience on 23 March 2016
The store Associate/Cashier (Rachel - (RXJ3714) was the only person who answered my question in regards to my purchase. Why was the same type of Outdoor Light on the different boxes looked the same but was package and labeled differently. Rachel explained it to me that the manufacturer packaged their items this way to get more exposure and to make it look like it is from someone else when it is really from the same company and they can put more of the same type of item on the shelf. She explained to me that both lights where indeed the same. She was very professional and knowledgeable in handling my questions for my purchase.
by
  • DIY
  • Recommended
Great Customer Service
Great customer service! I would like to say thank you to Brian and Alan. They are extremely knowledgeable and always helpful. As a business owner, I know how hard it is to find employees like Brian and Alan. They are simply amazing and should be given the recognition they deserve. A job well done (as always) to Brian and Alan.. Thank you
by
  • Pro
  • Recommended
Great Customer Service
Need help lifting and having friendly service in Garden Center? Ask for Joshua D28 He is a nice young man!
by
  • DIY
  • Recommended
Sand Paper for drum sanders and edgers
The variety of sandpaper for drum and edger floor sanders far surpasses the other big box competition. The associates in the Tool Rental Dept., where the sandpaper is sold, are always helpful. When I checked out the lines were a little long so the associate at the Pro Desk, Alan, checked me out there. Excellent overall experience.
by
  • Pro
  • Recommended
1 found this review helpful
Home Depot makes you feel like you're at home!
Went to buy replacement parts for my grill that I had purchased at the same store a couple of years ago. The parts were easy to find, well marked and there were plenty of them there.
by
  • DIY
  • Recommended
Quick in and out, staff are willing and do drop what they are doing to go out of their way to help you!
All staff were easily identifiable, helpful. He was able to identify right where the product was and guided to right to it. This is a great store for me personally, and a quick telephone call or check of the internet site for guidance.
by
  • Pro
  • Recommended
great expirence I was in and out in no time
The store was clean ,associates were very friendly and helpful didn't have to really hunt down someone for help. for me it's about the prices and the help when i'm in the store for me they are both great. R.V. in Albany, N.Y.
by
  • DIY
  • Recommended
store friendlyness
The people in this store are the friendliest of any I visit.
by
  • DIY
  • Recommended
1 found this review helpful
Excellent experience in plumbing department
I find the store's location ideal for those of us who live in the City of Albany. The hours are convenient, the store is always clean and the associates are friendly and willing to assist with locating items. The associate in your plumbing department is extremely helpful and draws on many years of experience.
by
  • DIY
  • Recommended
1 found this review helpful
Found just what we needed.
Easy parking. Friendly, knowledgeable associates who actually want to help you. Clean store. Great variety of products to choose from. Easy checkout. Easy returns.
by
  • DIY
  • Recommended
Routine Visit
Always an ample variety of any item on my list. Home Depot is like a candy store for home projects.
by
  • Pro
  • Recommended
1 found this review helpful
Friendly store experience
I shop there often. And became familiar with many of the associates there. Most of the time they have been very helpful and friendly at the same time. Occasionally I don't get the most knowledgeable associable but on the other hand, I come in with a solution, discuss with a very knowledgeable associate and return with a better solution to my problem. I call that good or even excellent....
by
  • DIY
  • Recommended
Nice and friendly sales associates.
Nice experience. The sales associates are helpful. The products are easily identifiable.
by
  • DIY
  • Recommended
1 found this review helpful
great store
my fave store, i know where everything is and i am in and out quick
by
  • Pro
  • Recommended
1 found this review helpful
Store Experience
My visit to this store was excellent because Reli and Roger went above and beyond to find the pellets I wanted, opened a new pallet, and loaded up my cart for me. Check out with Amyrah was pleasant and quick. Reli then loaded my car for me on a cold and blustery evening. All 3 were very pleasant and exceptionally helpful. With employees like these folks I highly recommend this store. I will definitely shop at this Home Depot first.
by
    • Recommended
    1 found this review helpful
    Get your Paint HERE!
    I have to purchase items for work and I don't always know what the best product or process it. ALL the associates here ask me questions and tell me what is the Ok, Better and Best items to get so I can decide what we need. They do not just give you the most expensive option and walk away. When I need paint I always get helpful, friendly service that suits what I need. Thank you!
    by
      • Recommended
      1 found this review helpful
      Great store experience
      I was shopping for paint supplies and the sales person was quite knowledgeable.
      by
        • Recommended
        1 found this review helpful
        Great store to be, Very tidy place and store attendants highly service oriented
        Great store to be, Very tidy place and store attendants highly service oriented
        by
          • Recommended
          1 found this review helpful
          Needed a new carpet and received excellent over the top information
          We selected samples and asked questions and were able to make the best decision to buy the best carpet for our needs once we understood how the numbers on the back of a carpet sample influence our decision on what carpet to buy.
          by
            • Recommended
            1 found this review helpful
            Great Experience
            The store was very clean, the music was not too loud and the screwgun i purchased was great.
            by
              • Recommended
              Showing 1-30 of 278 reviews

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