Reviews for Austin Mueller Airport #6892

I ordered a Kamado Joe Jr. with Cover Bundle in the store for in-store delivery. They said it arrived and sent me home with a grill without the cover bundle (wrong SKU). It was a real pain to get this resolved. I finally gave up, got a refund for the difference, and ordered the cover directly from Kamado Joe.

The man that helped me in painting was super kind and helpful!!

Searching on my own for a part. Then searching again for a self-check that takes cash.

The cashiers here are pretty much always friendly and get you out of the store quickly. If you're looking for lumber then you're probably better off going to a bigger store but this store has a good selection of most everything else.

I was in the store a couple of weeks ago to buy a new battery operated mower. Checking out at self check was so easy! Dayza was a big help and also helped me get the mower (in its box) into the back of my vehicle. I love this Home Depot!

Helpful, friendly, knowledgeable staff.

There are no cashiers anymore, the customers do that now... with a video camera 5" from your face letting you know you are under suspicion as a thief. The aisles are crammed with crap. The employees have less knowledge than ever. I no longer shop there unless I really need to. They linked my purchase to my email and sent me a survey which felt very rude and intrusive. I wonder who they have sold my contact info to, or how long it will be before they are hacked and give my cc#, face, address, email, and phone number to.

Good place with service once you in the store

Always find what I need

Time is a precious. Every person I encountered was smiling and helpful making it a pleasure to purchase what I needed. Additionally, this Home Depot is also very neat and tidy.

Usually I need assistance in Home Depot, the staff at Mueller are readily available!

The employees are overall knowledgeable and helpful. Something about the management style or their team spirit make this store stand out. I have had mostly positive experiences and that’s why I keep coming back instead of going to the Home Depot on Howard Lane which’s a little closer to me

Products are always good and their lumber is better than competitors in the area.very nice and helpful staff

Needed help with storm door handle and gorilla ladder. 3 different employees tried to help me, unfortunately I only got the name of one, and that is Chris. He was so kind, patient, and helpful. Also, the gentleman that helped me with the ladder was very kind and helpful.

this location is always a mess - inside and out. Got my steps in just looking for assistance but I always get the I JUST STARTED THIS JOB guy - it's not just HD this is pretty common experience at most stores now days - Customer service is a thing of the past

I have always received the best service. Friendly, helpful and professional.

Using the app is a must. Was able to find the parts within seconds. Staff was also friendly and helpful when it came to making spare keys.

I went to HD and could not get any help in the aisle for my light selection and then was forced to self checkout where frazzled customers and harried HD employees sat in chaos. I don't work for Home Depot, I am a customer. Why am I running your checkout machines?

As a contractor I regularly visit the store at Muller. During the day you can find a staff member in a certain department that is willing to help. At night after 6 pm it's extremely difficult to find help, to get a key made or to get a tool that is locked up, most of the department's are not manned by an employee. In most cases I have to search for someone in the store to help me find something or I look it up on my HD app.

The in house security personel are very poorly trained and make it all to obvious they arent really shopping. They linger around you and up close. They make you feel like your being stalked. We have never had any kind of problem or other issue to justify the stalking. In fact, our business spends over a grand a month at home depot.

I’m doing some work on my house and make several trips each week. The staff in the paint department and checkout are awesome.

Haven't used this particular purchase but I have used it before . This time I got it with special buy discounts

I always enjoy shopping for plants I can try different plants every year. My DYI store. My husband and I do alot of around the house up keep. From treating our deck to shower replacements, and appliances. We love Home Depot

If you need customer assistance, ask for Mae at the Customer Service Counter. She provided above and beyond help. She was friendly, patient, and determined. She has restored my faith in humanity.

I was at your store today loading some grout for my contractors only 3 bags but very heavy I'm 65 yrs old One of your men seen I was struggling walked straight up with a smile and said let me help you with that the kindness said it all Management at this location is outstanding Great experience my store

What an incredible associate they have in Jonathan in the Garden Dept., he went above and beyond and back to get me the items in the flooring dept that I needed. He rocks.

The store was completely stocked with all of the items I needed.

Robert did a great job

When I went to buy air conditioning filters at the Mueller Home Depot, I knew that I did so in defiant resistance to the coming cataclysm, and so I reveled in the small and personal moments when the helpful clerk (Robert) walked me through the steps in using the blasphemous “self-serve” checkout kiosk. These small acts of kindness in the face of mortality and an uncaring universe are what make us human, and worthy of remembrance.

I bought my products and I'm happy with my purchase great customer service