Reviews for Bend #4008

The Cashier's scanner would not scan the Veteran's Discount bar code, so he copied the bar code numbers (there must have been at least 15 of them) by hand into the register, so I could get my discount.

My landlord got the AC Unit for my house at the Home Depot in Bend. It is an LG unit for roughly $300. With the sweltering heat of 96 that we all endured, my landlord was kind enough to install this unit for me. When he installed it, my thermostat and the AC Unit itself registered 92 degrees INSIDE the house!!! Leaving it on overnight for 12 hours, from the time of installation, I woke up to my house a cool and comfortable 69 degrees!! This AC Unit ROCKS!!!!! It even comes with a remote control AND has a "dry" feature that sucks the moisture out of the humid air! So cool! :) I know in Bend lots of people don't have AC, but this little unit is small, and easy to install...and uninstall and store when we don't need it during the winter! I highly recommend this for any home or apartment that needs an AC and doesn't want to spend a bunch of money for a central air unit and a lot of hassle. This is /EASY/....and Home Depot, hats off to you guys and gals for being the awesome and helpful people you always are every single time I go there. A happy customer in a "cool" house! ~JKS

I notice that everyone was pretty knowledgeable when I was looking for items that I needed and they all greeted me with a smile along with humor. My experience with each employee felt like I have known them for awhile. If there was something that a employee could not find for me they were sure to find someone who could. Great place to shop!

I showed the cashier my Veteran's ID card, she acknowledged it, but I did not get the Veteran's discount. I should have checked the receipt before I left the store. By the time I drive back to Bend to complain, it will have cost me more than the discount in gas.

I love Home Depot. Easy in, Easy find, Easy out every time.

Went in to order window coverings and was helped by an outstanding young associate who was not only helpful but very knowledgable in the products that Home Depot carries. She made the whole transition seamless and a pleasure. I have never received such attentive service in any of the Home Depots in Central California where I recently moved from to Bend. Keep up the good work Bend

I needed help finding moss for a living wall that I wanted to create. The associate was so friendly and offered some help in completing my project.

I just received a climbing rose plant a few days ago as a gift, but I have NO IDEA how to plant it, where it needs to go, what it requires, etc. I spoke to an associate, and she knew EXACTLY what I needed. Gave me tips, answered all my questions, and directed me towards items that will help. She was very friendly, patient, and actually seemed genuinely happy talking about roses.

This store is off tha chain yo! Every time I am up in there it be like a party! They got da coldest cats eva workin up in there! For real yo! Bend Home Depot is legit! Straight up realness!

We always appreciate the friendly and helpful associates at this Home Depot store--makes the experience enjoyable!

I worked in retail for years, so very rarely do I give an excellent rating. There is always room for improvement. On 5/16/15 store was very busy, and aisles crowded with people. One aisle had support posts in it making for narrow aisle anyway. There was a large ladder parked in the aisle, making cart passage nearly impossible. One customer was so irritated he backed up to go out the other way, when he clearly wanted to get through. My husband moved the huge ladder out of the way so we could get to the bolts and nuts we needed. An associate arrived so I picked his brain about my project, as my husband went to another aisle, associate was friendly, helpful and jovial. I didn't bring up the ladder crowding the aisle.

Great store and location. Always shop there when I'm working on a room project! Friendly and knowledgeable staff.

Returns cashier Melody was super helpful and completed my return as well as getting another associate from electronics to assist me with further shopping

I found what I needed and got great help from the people who work here.

If it had not been for Sarah in paint, I probably would never go back to the N. Hwy 97 store unless I really had to! We wanted to simply buy exterior house paint and it was a chore First associate was basically rude and uninterested in helping us so we drove to Redmond store and got enough help there to buy a paint sample. We then went back to Hwy 97 to buy the paint we needed and the sample was not marked well enough to simply by 5 gallons of paint. They did not have 5 gal of base paint so we got all gallons - which was no big deal. But Sarah really had to work to determine what our sample paint was and mix us up the color we are now using. Sarah is a 10 and was incredible to work with. She was friend and caring and upset over us having to drive 80 miles and not be treated well. After working with Sarah we left the store shaking our heads, but also with a smile because we got to work with Sarah. Overall our experience was not very commendable.

Found what I needed. Bought it. That's about it!!!!

We have always come to home depot due to the clean, well stocked and friendly environment. It's nice to know the associates will assist us in our needs and include our kids in the conversations. They have always been a great resource to our specific needs. I would highly recommend Home Depot in Bend, Oregon to all of my friends.

I very rarely need help finding my way around, but when I do the employees are always willing with a smile. Tthe prices are so fair and the products are quality products.

Quick and helpful assistance involving several purchases. Great products and prices.

Store was very clean. Associates very helpful, Will recommend products to family and friends.

The Home Depot in Bend Oregon is the best in the state! Friendly, helpful associates with an abundance of product and supplies available!

this stores associates are always available for help if i need it and are great at helping me find what i need

I appreciate the selection of product Home Depot has. I always feel I will find anything I 'm looking for and won't have to hunt around to other stores.

Although an associate greeted me when I got out of my car and directed me to where I could find what I was looking for (she was outside), once inside, no one was around to help me load bales of dirt onto the cart. Finally, a kind customer did it for me! Also, the clerk was very dead pan -- not at all friendly -- I even had to ask for the information card to join the Garden Club -- something he should have been touting I think. Unfortunately, this is the norm for this store which is why I prefer Ace Hardware. You may pay a little more, but the customer service is unbeatable.

Extremely knowledgeable associates, super friendly cashiers.

It is a well organized store that is well stocked. The specialists (floor covering, plumbing, etc.) are quite knowledgeable.

Very good experience!!! Would like it if someone would have offered to load my truck with purchased products. Very kind and knowledgeable team...

store has brightness in people. could use some more tooling.

The store is always user friendly. The customer service is wonderful and all employees are very friendly. I've nearly always found what I was looking for whie shopping at Bend, Oregon Home Depot.

I purchased my dryer from Home Depot along with a warranty. Of course I had no idea where the paperwork had been placed to call for service. The associate took the time to look up my purchase from 2011 and gave me the number to contact. She had spent a lot of time looking for this purchase, and was very pleasant on the phone. I wish I had gotten her name, but hands down LOVE the fact that the time, energy and effort went into helping me! Thanks to this associate I am on my way to dryer clothes!