#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(541)617-5484

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

63465 Hwy 97

Bend, OR 97703

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.7 out of 497 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (497)
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Showing 1-30 of 497 reviews
the atmosphere of the store and the folks that work there are so helpful for me, sometimes l need...
the atmosphere of the store and the folks that work there are so helpful for me, sometimes l need that little extra incentive to accomplish my work, and every time l get graced with a positive outlook from your highly qualified people, thankyou so much for your help in many ways
by
  • Verified Purchase
  • Recommended
Great store, very friendly staff! Go and see Brett in the power tool / hardware section! Very fri...
Great store, very friendly staff! Go and see Brett in the power tool / hardware section! Very friendly, helpful and knowledgeable!!
by
  • Verified Purchase
  • Recommended
This home depot is amazing because of their employees!! Janette in painting is so kind and knowle...
This home depot is amazing because of their employees!! Janette in painting is so kind and knowledgeable! Lucy in flooring is so sweet and knows her flooring!! Both amazing and smart women who helped us make our projects doable!! Thank you Home Depot. We now have new paint and carpet thanks to you!!!
by
  • Verified Purchase
  • Recommended
Friendly, helpful people and well stocked and clean store.
Friendly, helpful people and well stocked and clean store.
by
  • Verified Purchase
  • Recommended
The Home Depot store associate, Lexi in the window treatments department was EXCELLENT and the de...
The Home Depot store associate, Lexi in the window treatments department was EXCELLENT and the definition of "above and beyond." Thanks, Lexi for all your help!
by
  • Verified Purchase
  • Recommended
Chrissy in Customer Service was extremely helpful in solving a problem that other clerks were una...
Chrissy in Customer Service was extremely helpful in solving a problem that other clerks were unable/unwilling to assist with.
by
  • Verified Purchase
  • Recommended
Find Cheryl Hartman in Appliances. I'm sure other representatives are good too but Cheryl is tru...
Find Cheryl Hartman in Appliances. I'm sure other representatives are good too but Cheryl is truly exceptional
by
  • Verified Purchase
  • Recommended
The best store to buy appliances from. The staff were helpful and amazing. Awesome service all ar...
The best store to buy appliances from. The staff were helpful and amazing. Awesome service all around!
by
  • Verified Purchase
  • Recommended
Judith, cashier at checkstand 6 was very dismissive and cavalier when denying my inquiry about a ...
Judith, cashier at checkstand 6 was very dismissive and cavalier when denying my inquiry about a military discount on Veterans day. Apparently "only serving four years" is insignificant to her and the almighty Home Depot. I felt so insulted that after completing my purchase, I promptly returned the item. I won't shop here again.
by
  • Verified Purchase
store employee in tools went above and beyond i feel.
store employee in tools went above and beyond i feel.
by
  • Verified Purchase
  • Recommended
Employees seem to hate their jobs and are very unhelpful.
Employees seem to hate their jobs and are very unhelpful.
by
  • Verified Purchase
Always love going to Home Depot for our needs. It's like going to a candy store for the home :) ...
Always love going to Home Depot for our needs. It's like going to a candy store for the home :) Employees are friendly and helpful, assisting us to find what we really need for our project. The store is busy and kept clean, working on any spills as they happen
by
  • Verified Purchase
  • Recommended
my favorite store to go to like a toy store
my favorite store to go to like a toy store
by
  • Verified Purchase
  • Recommended
we recieved great service for the product we purchased
we recieved great service for the product we purchased
by
  • Verified Purchase
  • Recommended
As long as you have a lot of time to wait for store help, you might like it here as you probably ...
As long as you have a lot of time to wait for store help, you might like it here as you probably know more than the help.
by
  • Verified Purchase
Treated so well and they had everything we needed. Well stocked store!
Treated so well and they had everything we needed. Well stocked store!
by
  • Verified Purchase
  • Recommended
I love the Bend Home Depot! It is one of my favorite stores.
I love the Bend Home Depot! It is one of my favorite stores.
by
  • Verified Purchase
  • Recommended
The cashier Sara was awsome. She had to reboot system then get me finished at other card machine....
The cashier Sara was awsome. She had to reboot system then get me finished at other card machine. She was very cool to & patient. A+ for Sara! She thanked me for my military service. See you next time. Hope to work pt with HD soon. Mike
by
  • Verified Purchase
  • Recommended
This store’s employee’s are the most helpful and friendly than any store I have ever been in!
This store’s employee’s are the most helpful and friendly than any store I have ever been in!
by
  • Verified Purchase
  • Recommended
Clean, covid compliant, friendly staff
Clean, covid compliant, friendly staff
by
  • Verified Purchase
  • Recommended
Good service , good people good everything
Good service , good people good everything
by
  • Verified Purchase
  • Recommended
Helpfull staff. I was in and out
Helpfull staff. I was in and out
by
  • Verified Purchase
  • Recommended
This store would not honor my veterans discount for insulation. Their competitor did
This store would not honor my veterans discount for insulation. Their competitor did
by
  • Verified Purchase
Gabrielle was very friendly and helpful.
Gabrielle was very friendly and helpful.
by
  • Verified Purchase
  • Recommended
The store and Cheryl Hartman was really helpful, we have bought there before, and we never had an...
The store and Cheryl Hartman was really helpful, we have bought there before, and we never had any complaints , Good people, and Good Store.
by
  • Verified Purchase
  • Recommended
Over the last 2 years, I've purchased a dishwasher and a washer and dryer. Both times the service...
Over the last 2 years, I've purchased a dishwasher and a washer and dryer. Both times the service was prompt and knowledgeable and the inventory was better than any other store.
by
  • Verified Purchase
  • Recommended
Unfortunately I had a really negative experience with the paint department. It was clear that it ...
Unfortunately I had a really negative experience with the paint department. It was clear that it was very busy, so I had all the intention to be patient with the one employee working. This store should absolutely have more employees available to help in the paint department if it gets busy. This one employee was totally overloaded with things to do, and was short and irritated with customers. When asked for my paint order, she was rushing and provided inaccurate information regarding quantity, sheen, and quality of the paint. I gave exact square footage, and per my calculations needed 1-2 gallons of paint. She told me I should absolutely get 3. When I questioned this, she insisted I need 3 gallons. I am almost done painting this room and haven't even opened the second gallon. So that's up to $50 gone to waste, and just a waste of materials, too. After placing my order, I decided to go back and make it 2 gallons just a few minutes later because 3 seemed absurd to get. The employee was nowhere to be found. And, instead of 15 minutes like she said, it was almost 30 minutes before my paint was done. I am newer to painting, and it could've made a big difference to be able to ask questions, be given accurate information, and have employees available and kindly willing to do this.
by
  • Verified Purchase
We utilize this store more than any other. FSI provides a single source solution for our clients...
We utilize this store more than any other. FSI provides a single source solution for our clients, and Bend HD provides a single source solution for our tool and material needs. The store is always well stocked, the staff are friendly and knowledgeable, and the place is always neat and clean. If your a Pro - Highly recommend working with this ProDesk Team! Tam, Nancy, Alex, and Lupe kill it every day keeping us moving and on to the next job. We couldn't do what we do without them.
by
  • Verified Purchase
  • Recommended
tHE STORE HAS A LOT OF STOCK SOME OF THE PEOPLE WORKING THERE ARE VERY NICE THE PEOPLE AT THE SE...
tHE STORE HAS A LOT OF STOCK SOME OF THE PEOPLE WORKING THERE ARE VERY NICE THE PEOPLE AT THE SERVICE DESK ARE RUDE AND DONT WANT TO HELP YOU
by
  • Verified Purchase
RUDE,RUDE,RUDE CUSTOMER SERVICE COUNTER MANAGER
RUDE,RUDE,RUDE CUSTOMER SERVICE COUNTER MANAGER
by
  • Verified Purchase
2 found this review helpful
Showing 1-30 of 497 reviews

Nearby Stores

Find Another Store

300 Nw Quince Ave

Redmond, OR 97756

14.70 mi

Rental Center

Pro Service Desk

(541)516-3902

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm