#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(607)786-8404

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

798 Main St

Johnson City, NY 13790

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 615 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (615)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 615 reviews
Associates were very helpful
Very happy with help of an associate. He went above and beyond to make sure we got what we needed.
by
  • DIY
  • Verified Purchase
  • Recommended
Staff was very helpful and friendly
We love shopping here, great staff,very friendly and helpful.
by
  • Verified Purchase
  • Recommended
great store
store was ok. customer service was great. text is what it is.
by
  • DIY
  • Verified Purchase
  • Recommended
Great Store Experience
The store was clean, the Customer Service was the best. I did not have to wait for an associate to assist me. He was extremely knowledgable and helpful in picking out the items which I needed.
by
  • Verified Purchase
  • Recommended
Always Fantastic Service!
I have never had a bad experience at this Home Depot. The employees have always gone out of their way to help me with whatever it is that I need. As busy as they are, they would walk me to what I am looking for and make sure I don't need anything else. Even when I'm not sure what exactly I need, they would listen to my problem and come up with a solution. Great customer service!
by
  • DIY
  • Verified Purchase
  • Recommended
Moving supplies were available and Assistance was great.
I was surprised they had wardrobe boxes and other boxes available. Always had assistance to reach for boxes that were too high for me to reach. The Super Tough IRONFORCE ape was excellent to seal boxes. Store was neat and clean.
by
  • DIY
  • Verified Purchase
  • Recommended
Great Warehouse Store
This store is always neat and clean. The employees are always willing to assist and/or direct you. The lumber is better than the lumber from the other name brand store in Vestal; and prices are better in most cases. I have been a customer for 15 years.
by
    Great Store Experience!!
    I was very satisfied with the help i received at the paint desk!! Very Prompt!!
    by
    • Verified Purchase
    • Recommended
    Great variety of plants, esp. herbs
    Amy was very friendly and efficient amid a long line of customers.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Good experience
    I asked several different employees for help, and all of them were very friendly and answered my questions. Store was very clean.
    by
    • Verified Purchase
    • Recommended
    Purchase paint and related items
    fast, professional service. Knowledgable staff. I was very happy with service and the professional advise I received using the products. The staff was courteous, friendly and professional.
    by
    • Verified Purchase
    • Recommended
    The Store Is Average, But Mickayla Is Fantastic!
    Aisles are crowded and finding someone in millwork is often a chore.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Wish there was another option.
    It is the only Home Depot within 30 miles so if you need an item they sell you are stuck. Purchasing large sheet goods is terrible - they have the 3/4" plywood stored 5 feet above the ground and then no associates are available to help load your cart. Purchased paint yesterday - Melissa was way more interested in getting her Dunkin order right and talking with friends then mixing my paint. Wish there were better options, that might explain why they really don't care about service, so stuck going to Johnson City Home Depot until something better comes along.
    by
    • Verified Purchase
    American Standard toilet lever; we purchased it at HD because it was Gaurantreed for l;ife.
    You are lucky to have the a first rate competent sales team. It's like old home day at the Depot.
    by
    • DIY
    • Verified Purchase
    • Recommended
    GREAT STORE TO SHOP AT
    We are putting on a deck and found that Home Depot had a much better selection of what we were looking for than Lowe's so we ended up purchasing everything at Home Depot. The only thing we found difficult was finding a clerk when we had questions.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Friendly, helpful staff
    Associate knew what I needed, very helpful, and friendly.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Great
    The store was clean and everything was very efficient. Customer service was great and always willing to help.
    by
    • Verified Purchase
    • Recommended
    RF656
    Found the product in this store. Lowes did not have what i was looking for.
    by
    • DIY
    • Recommended
    Neighborhood Convenience - Enormous Selection
    I always leave happy with the service and selection I receive at this Home Depot.
    by
    • Verified Purchase
    • Recommended
    associates were great, customer was bewildered
    customer (me) was bewildered regarding where multiple small things were was greeted by Amy? She also checked me out, she started me out in the right way to find my list the search which was helped by multiple associates finding what I was looking for including Monica, dan, and Holt? ( tall dark gentleman)
    by
    • Pro
    • Recommended
    Great customer service experience!
    Had a very helpful, knowledgeable store associate! Great experience today in the store and would go back again.
    by
      • Recommended
      Helpful Staff
      As always, a great experience at Home Depot. I had a long list of items I needed or was researching for future projects, and the staff was very helpful in finding answers!
      by
      • DIY
      • Recommended
      Where are you???
      Why did you get rid of the pager system(I hit a button and staff is paged to the isle I am in). It would make customers happier (don't have to hunt down an associate) and you could gather data as to when more help is needed in specific departments and at what times. Silly me...help the customer and gather data as to sales & staffing.
      by
      • Pro
      • Recommended
      2 found this review helpful
      Great Store Experience
      The assistance that I get there is always spot on!!!
      by
      • DIY
      • Recommended
      Excellent Sheet Goods Selection
      I usually end up at Home Depot if I am getting ready to work on a project. I have a lot of hobbies, from woodworking and cabinetry to costume and set design. I always seem to find the things I need at this store. I also strongly recommend using the Mobile App when you are at the store. If you are looking for something specific you simply search for it on the app and it will tell you which isle and bay the item is in and how many are in stock.
      by
      • DIY
      • Recommended
      Kitchen remodel
      Great experience. Quick in and out. Had everything I needed.
      by
      • Pro
      • Recommended
      Had what I needed
      Had a problem finding a product. Store aisles could be marked better. Fortunately, a store associate was able to lead me to the right area.
      by
      • DIY
      • Recommended
      JUST WHAT I WAS LOOKING FOR
      Went online and knew exactly where to find the shop vac that i wanted. Didn't have to wait in line for checkout. Thank you.
      by
      • DIY
      • Recommended
      My Second Home
      Going to Home Depot is like visiting an old friend at their house... Always welcomed and excited to be there because I know good things are going to happen as a result!
      by
      • DIY
      • Recommended
      great customer service
      I recently went to Home depot and needed assistance with a few things, and the employees were easy to locate, and willing to help. Service with a smile, made my day! Will be back to do more business in the future
      by
      • DIY
      • Recommended
      Showing 1-30 of 615 reviews

      Nearby Stores

      Find Another Store

      410 Elmira Rd Bldg 1

      Ithaca, NY 14850

      34.76 mi

      Rental Center

      (607)254-4008

      Pro Service Desk

      (607)254-4002

      Mon-Sat: 6:00am - 10:00pm

      Sun: 8:00am - 8:00pm

      800 Commerce Blvd

      Dickson City, PA 18519

      48.30 mi

      Rental Center

      Pro Service Desk

      (570)340-6400

      Mon-Sat: 6:00am - 10:00pm

      Sun: 8:00am - 8:00pm