#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(713)803-5316

Rental Center

(713)803-5361

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

999 North Loop West

Houston, TX 77008

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 404 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (404)
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Showing 1-30 of 404 reviews
Excellent Customer Service
I am doing a lot of remodeling, and have been to this store several times. I have found most always that an associate will ask if I need help, and follow through with me until it has been done. The store is clean and well lit. It is a very busy store, so props to them for keeping it in order.
by
  • DIY
  • Recommended
Great Experience
The store was clean and organized and there were associates available to me. My experience was very pleasant and I will return again and again to that store.
by
    • Recommended
    Was assisted by a wonderful associate name Ashley.
    Wish all the isles had signs showing what is on the isles. Had difficulty finding shelve support brackets and I kept getting directed to the decorative brackets for shelves. The non decorative brackets are placed somewhere else in the store.I finally found them on my own. Needed screws with anchors and was having trouble figuring out what I needed. Luckily, I was assisted by a very patient, professional and polite associate name Ashley. She saw that I needed help and offered. She saved me a lot of time! Thank You!
    by
    • DIY
    • Recommended
    Moving soon.
    Available associates and quick responses. The cashier was super friendly and we found everything we needed for our move.
    by
      • Recommended
      Great store
      i was very happy with the help I received from the associates
      by
        • Recommended
        CUSTOMER SERVICE IS KEY!
        Some of the best Service, very attentive to customer needs
        by
        • DIY
        • Recommended
        Great Visit!
        My husband is the one who usually goes to the store, but I felt like going.I was very pleased at this location.
        by
        • Pro
        • Recommended
        Low prices
        I have to say I was amazed by the low prices I found.. I was planning to go to Walmart to buy the "extra " things that I needed, but end up buying everything at Home Depot because of the low prices they have. Great experience overall.
        by
        • DIY
        • Recommended
        long wait checking out, but overall satisfied
        had to wait a long time, even in the self-checkout. probably just a busy day
        by
          • Recommended
          Great!
          All I can say I'm thanksful that Home Depot exist, I visit the store very oftem
          by
          • Pro
          • Recommended
          GREAT STORE
          THE STORE WAS AWSOME AND VERY CLEAN INSIDE AND OUT
          by
          • DIY
          • Recommended
          thestore
          very nice store set up the store was very clean and a lot of aisle space
          by
          • DIY
          • Recommended
          Great
          So far I have never had a problem at this store polite and professional people they are AWESOME.
          by
            • Recommended
            Great store experience!
            Very friendly and helpful associates, came in and left less than 10 min
            by
            • DIY
            • Recommended
            Great store
            Very nice very clean would visit again when I'm that area so glad to have home depots
            by
            • Pro
            • Recommended
            catherine richard the associate who helped me was so professional , I enjoyed my purchases.
            catherine richard was so professional I really enjoyed my appliance purchases.
            by
            • DIY
            • Recommended
            the store
            clean store shopping was very easy and products were easy to find
            by
            • DIY
            • Recommended
            great store experience.
            Associates were very friendly and helpful. Had a nice time browsing around the store.
            by
              • Recommended
              An Associate that shined.
              The associate in the electrical area was top notch. He asked if I needed help and then delivered.
              by
              • DIY
              • Recommended
              Everything in stock.
              Great selection and everything in stock. 0lenty 9f associates on hand to help.
              by
              • DIY
              • Recommended
              Great experience, friendly faces, great service !
              store was clean, associated very friendly and helpful
              by
                • Recommended
                shooping
                great employees and clean nice store with alote of great deals
                by
                • DIY
                • Recommended
                Excellent. Associates very helpful
                The store was very clean and everything I was looking for was easy to find
                by
                  • Recommended
                  Great Location for a Home Depot
                  The store is right at an exit on Loop 610 East. Shopping was standard Home Depot. The parking lot should be resurfaced.
                  by
                    • Recommended
                    The most friendly help
                    The associates were friendly and efficient. They were smiling, we joked around a bit, and I was in and out quickly with what I needed. They loaded my grill and secured it properly. Everything went great.
                    by
                    • Pro
                    • Recommended
                    Store Associates
                    Home Depot has the most helpful associates in the business. At my local store on the North Loop in Houston you will find everything needed for any size job. Excellent variety of products. It is like Hardware Stores / Lumber Yards used to be all in one place. If only there could be an HEB Grocery next door on one side and an Academy Sports and Outdoors on the other.
                    by
                      • Recommended
                      Awesome place for the do-it-yourselfer
                      I've shopped here with my dad since I was a kid, never had problems with staff being rude. Associates were, and remain to this day very friendly. The store is very clean, and things are easy to find. If you have trouble finding stuff, a staff member's always nearby to pluck the item you need off the shelf.
                      by
                      • DIY
                      • Recommended
                      Plumber
                      Store was stocked and clean and the restrooms were clean
                      by
                      • Pro
                      • Recommended
                      Experience
                      They were very helpful and extremely fast at helping us find and get what we needed
                      by
                      • DIY
                      • Recommended
                      Online orders for Store Pickup do not work!
                      I went online and ordered two different sizes of PASLODE nailgun nails. Each showed "available in store for pickup TODAY". Order went through, and about an hour later I received an email that my order had been CANCELED! A few hours later, I ordered again - since the website showed the nails as "available". Additionally, I ordered OTHER nails that were "AVAILABLE". Again, a few hours later I got a CANCELED email! BUMMER! I guess the store infrequently updates it's inventory listing, but the store also did NOT offer to get the nails into the store for me.
                      by
                      • DIY
                      Showing 1-30 of 404 reviews

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