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Showing 1-30 of 380 reviews
Jun 20, 2022
Poor customer service
Plenty of folks standing around chatting with their colleagues but can’t be bothered to help you and if you do approach them, they simply run away or pass the buck to someone else.
by
May 21, 2022
Great SMILES at Home Depot
I shop here because my dad came here and all six of my brothers. As their sister I may not be as knowledgeable as them so When I come by myself the employees are very helpful and they do it with a SMILE.
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Recommended
Mar 23, 2022
Friendly
I came to look for one iteam and ended up getting a lot the cashier TyJanae helped me All though she was being highly interrupted a lot !!
by
Recommended
Mar 14, 2022
Loved my dog
More stores need to be dog friendly. It's nice to be able to take my dog with me inside the store and Angela was thrilled to pet and love on Tommy.
by
Recommended
Mar 1, 2022
Always has what I need
Store always has what I need. Exchanges are fast and friendly. Staff is always helpful, particularly Felicia who always goes the extra mile to help people find what they need.
by
Recommended
Jan 29, 2022
Nice people and store was awesome
1/28/2022 it was on the date
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Recommended
Jan 12, 2022
Great Customer Service
This store by far is way better than the West Road location completely worth the drive.
by
Recommended
Jan 3, 2022
Great Employee
I couldn't find the items I was looking for and couldn't find a person working that area so I asked an employee passing by to help me. Even though the employee didn't work that area he went over and above to assist me any way. I would like to give a big thank you and appreciation to Phong who went out of his way to help me.
by
Recommended
Dec 13, 2021
Great experience with David Pitcher at Millwork dpt
David is a great professional, gave me instructions and advise on windows and doors.
by
Recommended
Dec 9, 2021
quick stop and go
Everything in stock and casheirs are well trained.
by
Recommended
Oct 26, 2021
Usually has products needed
Good customer service
by
Oct 22, 2021
Knowing your products
I came to Home Depot to purchase stainless steel for treated lumber and 15°nails for a Rigid air nailer that I purchased from this store #577 and find no stainless steel nails and no DA nails in the store this is ridiculous as Rigid and dewalt and almost all 15° nailers use except for Makita and Metabo use DA Metabo and Makita use FN which you stock nails for but not nailers and the nailers you stock you do not have nails for. Also get Stainless steel nails for treated lumber in 15guage and 12 guage framing nailers.
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Recommended
Oct 20, 2021
EXCELLENT SERVICE!
I went into Homedepot #0577 and brought a new tool set the very helpful and friendly employees from the front Carol gave me a nice run down on the tool and warranty
by
Recommended
Jul 25, 2021
Normally when I go to the Garden Center to find a plant that I like it tends to be a time consumi...
Normally when I go to the Garden Center to find a plant that I like it tends to be a time consuming ordeal of playing Where's Waldo; however, that was not the case this time. Barbara, in the Garden Center at the Brinkman locations Garden Center, looked up what I wanted and pointed me to where it was located.. I didn't even know it was possible to look up plants, as nobody had previously offered to do so. My trip to the Garden Center at the Brinkman location was quick and easy, thanks to Barbara!
by
Verified Purchase
Recommended
Jul 24, 2021
Associates are well attentive on your needs
Associates are well attentive on your needs
by
Verified Purchase
Recommended
Jun 20, 2021
The store folks try to maintain a safe environment during this time and the staff, though overwor...
The store folks try to maintain a safe environment during this time and the staff, though overworked, is usually pleasant to work with. The gentlemen in plumbing, during most days, is extremely knowledgeable and helpful.
by
Verified Purchase
Recommended
Jun 1, 2021
We went into home depot on Memorial Day to shop for appliances and Violet at that department was ...
We went into home depot on Memorial Day to shop for appliances and Violet at that department was very knowledgeable and kind. She made us aware of all the sales washer/dryer with all offers. She made our experience very pleasant! There was no waiting and completed our purchase timely.
by
Verified Purchase
Recommended
May 18, 2021
I was at the Brinkman Home Depot and had trouble finding a socket I needed. I found an employee n...
I was at the Brinkman Home Depot and had trouble finding a socket I needed. I found an employee name Chris at the top of a ladder stocking near aisle 9 and asked for his help. He climbed all the way down that ladder to come help me. He was so polite and helpful. He even assisted another person. Would like to say thank you for employees like Chris. Employees like that make the trip to Home Depot worthwhile!! Thanks Chris!!
by
Verified Purchase
Recommended
May 15, 2021
Just spent over $2,600 in major appliances at the store with Enma Castro. She is the most except...
Just spent over $2,600 in major appliances at the store with Enma Castro. She is the most exceptional sales person at Home Depot. She is courteous, so knowledgeable and professional. This is our third purchase with her in major appliances and we will continue to go to her again so better keep her around. While we were there, there were three customers waiting for her. She took care of two customers ahead of us while the other two salespersons were still taking care of the customers they had when I walked in. She is truly awesome!
by
Verified Purchase
Recommended
Apr 14, 2021
Great store close to my shopping area
Great store close to my shopping area
by
Verified Purchase
Recommended
Apr 14, 2021
Very well stocked store
Very well stocked store
by
Verified Purchase
Recommended
Apr 10, 2021
Had a good shopping experience at Home Depot. Albert in dishwashers was very knowledgeable and h...
Had a good shopping experience at Home Depot. Albert in dishwashers was very knowledgeable and helpful. Finally got the dishwasher I wanted
by
Verified Purchase
Recommended
Apr 10, 2021
Got helped right away by Samuel. Really nice guy. Big selection for plants which I loved. Good lo...
Got helped right away by Samuel. Really nice guy. Big selection for plants which I loved. Good location
by
Verified Purchase
Recommended
Apr 7, 2021
Polite employees. Clean store. Well stocked. A+++
Polite employees. Clean store. Well stocked. A+++
by
Verified Purchase
Recommended
Apr 4, 2021
Very polite people. Store is very well stocked and clean. A+++
Very polite people. Store is very well stocked and clean. A+++
by
Verified Purchase
Recommended
Mar 16, 2021
I purchased 5/4" 1 x 6 x 12 pine decking boards. I go through the boards to ensure they are all s...
I purchased 5/4" 1 x 6 x 12 pine decking boards. I go through the boards to ensure they are all straight (no bowed or warped boards). The boards were perfect with minimal knots.
by
Verified Purchase
Recommended
Mar 15, 2021
Long lines with no employee staffed checkouts, cannot make quick stops on lunch breaks.
Long lines with no employee staffed checkouts, cannot make quick stops on lunch breaks.
by
Verified Purchase
Mar 1, 2021
I go to Home Depot Brinks to get pvc and cpvc pipe and fittings and lids for my home depot 5 gall...
I go to Home Depot Brinks to get pvc and cpvc pipe and fittings and lids for my home depot 5 gallon buckets.
There were no lids for the 5 gallon buckets. No sign showing that none in stock or when it would be restocked. Employees sent me all over that darn store looking for the orange lids for the home depot 5 gallon buckets.
Went to plumbing and both ends of the plumbing aisle were blocked off by gates with employees standing at each end. They were letting customers into the aisle as customers left the aisle through the gates. THERE WERE NO SIGNS POSTED SHOWING THEY HAD NO PVC OR CPVC PIPES OR CPVC FITTINGS OR PIPE CEMENT. THERE WAS NO SIGN SHOWING THEY DIDN'T KNOW WHEN THE ITEMS WOULD BE IN STOCK!!!! Customers had to get at the end of a long line to wait and enter the plumbing aisle through the guarded gate entry. I waited for almost 20 minutes just to enter and find they were out of stock of EVERYTHING I NEEDED!!!! No one is smart enough to post signs at each end of the aisle to let people know they don't have any PVC pipes or CPVC pipes or CPVC fittings. No sign letting customers waiting in the long lines know that Home Depot DIDN'T HAVE THE ITEMS AND DOESN'T KNOW WHEN THE ITEMS WILL BE IN STOCK!!! I was stupid enough to wait in that line just to enter and find the employee tell every customer the SAME DARN THING!! Home Depot has really let us down in a super big way. There were also no toilet kits and I was told they didn't know when they would be restocked. THANKS, BUT NO THANKS. I will always remember this. This store is lousy!!
by
Verified Purchase
Feb 14, 2021
Went to check out at self service lane . As I was completing my purchase an employee came out of ...
Went to check out at self service lane . As I was completing my purchase an employee came out of nowhere yelling at me that I could not check out she took my items out of the bag and voided purchase on the self service cash register and told me there was a line "I saw 3 machines open and no lines " went to returns and checked out. This conduct was well out of order , embarrassing and not appreciated at all.
by
Verified Purchase
Recommended
1 found this review helpful
Jan 8, 2021
There is no assistance when needed, and when items are paid for that should be CASHIERS main prio...
There is no assistance when needed, and when items are paid for that should be CASHIERS main priority to have the customer taken care of and
Make sure item paid for are taken to the front when customer needs assistance. DONT TELL THE CUSTOMER ! Help is there when there is no one there on the isle.