#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(813)558-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
17601 Bruce B Downs Blvd
Tampa, FL 33647
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Customer Store Reviews

  • 4.7 out of 740 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (740)
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Showing 1-30 of 740 reviews
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Went to Home Depot to buy a Christmas Tree. Bought a Twinkly tree for $500.00. I get it home and it's missing the stand and the control box. Waste of time driving, shopping, and loading the tree into the car, just to return it.
by
    Patrick at powertools is the man! helped me a lot while choosing tools I needed for a project
    Fantastic experience, Patrick made sure that I got all the tools I needed, drill beats, screws of the correct size and extra trools for a successful project. Really fascinated by his kindness and support. He made my day. I am grateful
    by
      • Recommended
      Great Experience
      Had a pleasant experience at this store. Thank you, Denise for treating me with courtesy and respect. Looking forward to coming here again!
      by
        • Recommended
        Hey, You Nailed It!
        Ms. Kim nailed it! She provided excellent customer service in a prompt and professional manner.
        by
          • Recommended
          Have Alexa the supervisor help us at the customer service desk and stop hiding aka doing bin work.
          Have Alexa the supervisor help us at the customer service desk and stop hiding aka doing bin work.
          by
          • Verified Purchase
          This garden center went from the best around to that absolute worst. Their plants have scales and...
          This garden center went from the best around to that absolute worst. Their plants have scales and mealy bugs, and the rest of the plants are dying while the remainder fo the garden center is in disarray.
          by
          • Verified Purchase
          This store has very friendly and helpful staff. Very clean and easy to find things that you need.
          This store has very friendly and helpful staff. Very clean and easy to find things that you need.
          by
          • Verified Purchase
          • Recommended
          Best Location in Tampa / Wesley Chapel, ASK FOR MATHEW! He is one of The most INCREDIBLY, KNOWLED...
          Best Location in Tampa / Wesley Chapel, ASK FOR MATHEW! He is one of The most INCREDIBLY, KNOWLEDGEABLE, employee's at HOME DEPOT! Mathew actually listens to you and then shows you the different products. THEN EXPLAINS THE FEATURES OF EACH AND THE BEST PRICE POINT. I cannot say enough wonderful things about Mathew, simply imagine every positive word, then synonyms description, in the Thesaurus! Also, I have to mention the wonderful cashier,Nicole M. She was SO pleasant and quick. They knew I am having some treatment for Cancer, Thus, she was expeditious in the items from my long list without even having to be asked. Since I have been shopping here, 16 yrs. most everyone knows me. Everyone from this store, including the kind manager. are the BEST at WHAT THEY DO!!! I could not make it through at the very end, so I asked to pay for what they had wrung up so far and deliver the rest. He was wonderful. There I was sitting on the floor, IT was surprisingly clean enough to sit on! The Manager is arranging everything, the cashier,Nicole M. is taking care of finishing the sales and the incredible MATHEW was kneeling down telling me a GREAT STORY!! I am a DEDICATED HOME DEPOT SHOPPER! YOU MUST SIMPLY CHECK IT OUT! DON'T FORGET TO ASK FOR MATHEW KATIE, WESLEY CHAPEL , Fl. SO, if you want the best shopping experience, go to this HOME DEPOT 17601 Bruce B Downs BLVD.TAMPA, Fl. 33647 (813) 971-7791
          by
          • Verified Purchase
          • Recommended
          Very accommodating and thorough.
          Very accommodating and thorough.
          by
          • Verified Purchase
          • Recommended
          This store is better than other I have visit here in Toa area, clean, cashier's at front are very...
          This store is better than other I have visit here in Toa area, clean, cashier's at front are very friendly, courteous and ready to help you, however in the floor there is few people or none to help you. I needed to ask about a window but I saw two people seating and one of them yawning, I felt like I was bothering someone so I just left
          by
          • Verified Purchase
          • Recommended
          Great store! The employees are extremely helpful and friendly.
          Great store! The employees are extremely helpful and friendly.
          by
          • Verified Purchase
          • Recommended
          Eileen Quiles in the appliance department was fantastic to work with and extremely helpful. It h...
          Eileen Quiles in the appliance department was fantastic to work with and extremely helpful. It has been tough to find certainly quality brands of dishwashers due to Covid shortages.
          by
          • Verified Purchase
          • Recommended
          Nice experience. Clean, organized store. Friendly, and helpful associates.
          Nice experience. Clean, organized store. Friendly, and helpful associates.
          by
          • Verified Purchase
          • Recommended
          Almost always have what I need in stock. Employees are friendly and helpful.
          Almost always have what I need in stock. Employees are friendly and helpful.
          by
          • Verified Purchase
          • Recommended
          Good Customer Service, Variety of home improvement products with competitive price.
          Good Customer Service, Variety of home improvement products with competitive price.
          by
          • Verified Purchase
          • Recommended
          We had a very positive experience shopping at the store. Our sales person did a fantastic job wi...
          We had a very positive experience shopping at the store. Our sales person did a fantastic job with her knowledge and guidance while making our purchase. We were successful in making our purchase locally for another location of delivery in another state. We would highly recommend shopping at the Home Depot on Bruce B Downs. If you need help in appliances be sure to ask for Eileen!!!
          by
          • Verified Purchase
          • Recommended
          This store is an A+ all the way. Associates initiate communication and assistance with customers,...
          This store is an A+ all the way. Associates initiate communication and assistance with customers, the store is very clean and organized. The customer service from each associates is top-notch. Most associates are very knowelagble of the products in the store and are very eager to help you find remedies for your projects. Big Kudos to all associates... they are what makes this store GREAT!
          by
          • Verified Purchase
          • Recommended
          Cynthia was very pleasant and helpful salesperson. Made the shopping experience very pleasant.
          Cynthia was very pleasant and helpful salesperson. Made the shopping experience very pleasant.
          by
          • Verified Purchase
          • Recommended
          Appliance salesperson, KA was exceptional. She was helpful and very accommodating. She gave us st...
          Appliance salesperson, KA was exceptional. She was helpful and very accommodating. She gave us straight answers to all questions and was pleasant to work with.
          by
          • Verified Purchase
          • Recommended
          good customer service
          good customer service
          by
          • Verified Purchase
          • Recommended
          My husband and I went to this store to purchase a new toilet and pedestal sink. Both Gregg and J...
          My husband and I went to this store to purchase a new toilet and pedestal sink. Both Gregg and John V. were in the aisle ready to assist us with our toilet purchase. After that, we moved on and I realized I forgot my measuring tape but right away, Greg was more than helpful to loan me his. Next up was trying to find the sink. John V. came and climbed the ladder to search the shelf for the sink that went with the pedestal. He loaded both items on our cart. I will also say that the center aisle was filled with store employees looking to assist you. In other similar stores, it was good luck trying to find help. We were very pleased with this store.
          by
          • Verified Purchase
          • Recommended
          YES, THE STORE WAS CLEAN, EASY ACCES TO THINGS WE WERE LOKING FOR. STAFFS WERE VERY PROFESSIONAL,...
          YES, THE STORE WAS CLEAN, EASY ACCES TO THINGS WE WERE LOKING FOR. STAFFS WERE VERY PROFESSIONAL, FRIENDLY AND KIND.
          by
          • Verified Purchase
          • Recommended
          All the employees we encountered there (at least 5) were very friendly, courteous and helpful.
          All the employees we encountered there (at least 5) were very friendly, courteous and helpful.
          by
          • Verified Purchase
          • Recommended
          Employees are always friendly and willing to help. I Love this store.
          Employees are always friendly and willing to help. I Love this store.
          by
          • Verified Purchase
          • Recommended
          The employees were extremely helpful and knowledgeable in finding the products needed.
          The employees were extremely helpful and knowledgeable in finding the products needed.
          by
          • Verified Purchase
          • Recommended
          Alexandra was great!
          Alexandra was great!
          by
          • Verified Purchase
          • Recommended
          The store was neat and organized. I requested assistance in finding the pressure washers and was...
          The store was neat and organized. I requested assistance in finding the pressure washers and was directed right to them. When I requested assistance at Customer Service to load the item in my cart Eileen actually went outside and brought the correct cart needed to load the item on and she called for assistance to lift it. She checked me out and made sure I had assistance loading the item in my vehicle. Very good service.
          by
          • Verified Purchase
          • Recommended
          Efficient store due to helpful and friendly employees. I was assisted in finding my needed produc...
          Efficient store due to helpful and friendly employees. I was assisted in finding my needed products. I received necessary help to get through SELF CHECKOUT. I was in and out very quickly as a satisfied customer.
          by
          • Verified Purchase
          • Recommended
          Clean, organized, knowledgeable and friendly staff, conveniently located, ample parking - I go to...
          Clean, organized, knowledgeable and friendly staff, conveniently located, ample parking - I go to all the Home Depot stores in the area, but this one is my favorite!
          by
          • Verified Purchase
          • Recommended
          Went to purchase a Genie Garage door opener for my house. I also wanted to put a battery backup s...
          Went to purchase a Genie Garage door opener for my house. I also wanted to put a battery backup system on it. I noticed the there were no battery backup system on display and figured that I would have to order one online later. No employees came in that area while I looked at several openers. I was in that area for 45 minutes or more! If someone had stopped to check on me and ask if I had any questions I wouldn't have bought the wrong system. As it turns out, the Genie Silentmax model 3053-TSV does not have a battery backup system that can be added later. I found this out after I installed the opener. It works well but I wanted to add battery backup.
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 740 reviews

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