#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(215)961-2802

Rental Center

(215)961-2808

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11725 Bustleton Ave

Philadelphia, PA 19116

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 454 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (454)
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Showing 1-30 of 454 reviews
Fast & Courteous
I ordered my items online and I waited less then 10 minutes for my items.
by
    • Recommended
    Great store experienced
    I was extremely happy with everyone help with all my purchases. These customer service associates are very nice people. they always helping me when I visit the store. I am so happy to know they are there when I need help with my home and lawn purchases. My water heater needed to be replaced after 10 yrs and I called Home Depot they were there within three hours with a new one
    by
      • Recommended
      GOOD experience. In future, I hope the inventory (and selection) AT THE STORE will actually match what is listed AT THE WEBSITE.
      STORE inventory and selection did NOT match what I expected based on WEBSITE inventory for the store.
      by
      • DIY
      • Recommended
      love shopping at this Home Depot
      The store is always clean and well stocked. Associates very helpful. Only blocks from my home which makes it very convenient to get to.
      by
        • Recommended
        good store
        nice store always someone to help if I need it. good location not far from from home
        by
        • Verified Purchase
        • DIY
        • Recommended
        Nice Store
        Store was well stocked and had everything I was looking for and more
        by
          • Recommended
          Great store, Great people, Keep up the Great Work!
          Great people there. Always quick to help! Never any long lines, in and out fast!
          by
            • Recommended
            Patient and helpful
            Everyone was ready and willing to help and answer all my questions
            by
            • DIY
            • Recommended
            Always a good shopping experience!
            This location is my favorit Home Depot because the staff is wonderful.
            by
              • Recommended
              PLEASANT WORKERS ALWAYS MAKE ME COME BACK
              ALWAYS GET HELP WHEN I NEED IT . WHICH IS ALWAYS GOOD FOR REPEAT BUSINESS
              by
              • Verified Purchase
              • DIY
              • Recommended
              An excellent service!!!
              I would like to recognize professional service and an excellent personal attitude Mr. Brian Murray, Specialty Department Supervisor and Mrs. Marion Betge, Millwork Specialist. During my visit I made a special order and these staff did the best for my convenience and a good impression about store. Mr. Brian Murray and Mrs. Marion Betge really deserve a recognition and are a good example for other staff. I will definitly recommend my favorite store to relatives, friends and colleagues. Thanks.
              by
              • Pro
              • Recommended
              Close to a home run
              I usually shop at the Willow Grove center but I found that this location was closer. This store rivals all the others except for one thing I couldn't find in stock and that was a replacement water filter for my fridge. Unfortunately it was the only thing I went there for, so I went to Willow Grove. But other than that I have continued to shop here with great success and satisfaction.
              by
              • DIY
              • Recommended
              Needs more available employees
              Whenever I have a question or need help the employees have been courteous and, answered my question, but,finding someone to help is frustrating.
              by
                Bad Store Experience
                My customer service was going well, until another sales associate disrupted the process.
                by
                • Pro
                One of the worst expereince I ever had in any of the stores...
                How can you mix up one same order three times?! Needed 3 additional boxes of floors. Associate spent 1,5 hour placing order and I told him specifically what I need plus he was able to pull out information on computer what I ordered before and I needed exactly same thing. He told me price went up from $3.27 per sq.ft to $3.98 sq.ft. I asked him so many times are you sure you are ordering same floors... He said yes! In a couple days I went online and saw price $3.27 and I figured out he ordered wrong floors. I went to the store and they replaced order. In a couple of weeks I received a call from store that my floors are in and ready for pick up(they told me it's a new order) I hired workers for Monday to start working on my floors. On Sunday I went to pick up and they said floors not in and they don't know who called me. After 15 minutes they told me they found it and putted in my car. I left store and then I received a call from them that they putted wrong floors, mine are not in yet! Should I continue to write more?!....Store Manager was not helpful at all....All he could say "Yeah I know its a big mistake"...Really ? Do you think this is what I want to hear from you at this moment...
                by
                  Fast & Friendly
                  The associates were eager to assist with locating products and very extremely friendly!!!
                  by
                    • Recommended
                    Very Helpful
                    The associates at the customer service desk were very friendly and helpful. One associate walked me over to the area that I wanted to shop and found the items for me. They also helped load a BBQ grill into my vehicle. Quick and courteous service.
                    by
                      • Recommended
                      Great service!
                      I was very happy with the service. And very happy with the product.
                      by
                      • Pro
                      • Recommended
                      Always a pleasant shopping experience
                      Over the years, I have to say, I've never had a bad experience at this Home Depot. Everything I purchased was as advertised or as expected. Store employees are helpful, patient, and best of all, very courteous. Store is well laid out and well stocked.
                      by
                      • DIY
                      • Recommended
                      cashier
                      I like that on a sunday morning there is an associate that offered to help me and load my car for me. The cashier was not friendly and I could not understand one word he was saying.
                      by
                        • Recommended
                        I had a great experience
                        I had a great experience choosing my new kitchen. Ed Galson, a Kitchen Design Consultant, provided the very best service I've ever received. He was unbelievably helpful with kitchen design as well as choice of materials. I can't express how much I appreciate his professionalism, kindness and patience. He came above and beyond assisting me with all the aspects of my kitchen order. Thank you so much, Ed!
                        by
                          • Recommended
                          Great store
                          Products are easy to find. Associates are available if you need help.
                          by
                          • DIY
                          • Recommended
                          Excellent
                          very satisfied. the store always have what i need .
                          by
                            • Recommended
                            Sales Associate
                            I had a terrific experience shopping at the Home Depot on Bustleton Avenue. The Sales Associate made it so amazingly easy to find everything I needed, walking me to just about every aisle I needed merchandise from. She was friendly, helpful and extremely helpful.
                            by
                            • Pro
                            • Recommended
                            Awesome associates
                            There is always an associate available to help me find what I need and even suggest something better that I was unaware even existed. Definitely my go-to store.
                            by
                            • DIY
                            • Recommended
                            Great Associates!
                            This is the BEST store for home products . All the associates go out of their way to make sure you are a satisfied customer.
                            by
                              • Recommended
                              Good store!
                              Good people, good working style: I got help and all advices I need.
                              by
                              • Pro
                              • Recommended
                              Great Cashier
                              I had to return some LED bulbs and purchase another kind, so I headed to the return department and saw 2 women at the counter, so I put my return down and laid the items to be purchased near me. The woman's name was Stassey and she was wonderful. She told me that returns are actually on the other side and she looked to see if anyone was there because she didn't want to take anyone out of turn, which I can appreciate, since there was no one else there, she said she could return my items for me. I told her I am also buying things and she said no problem, I can do that here too. This was just a convenience for me because the checkout aisle was down the other end of the store. Stassey was pleasant, courteous and treated me kindly, she gave me her full attention, which is hard to get at stores these days, she was quick and accurate and she really knew her job. Stassey is great at her job and made my Home Depot experience wonderful!! Thanks for hiring such valuable people at Home Depot.
                              by
                                • Recommended
                                Great store
                                very helpful people and..Quick service.. would recommend to others..............
                                by
                                  • Recommended
                                  HAPPY EXPERIENCE
                                  THE SALES PERSON WAS VERY KNOWLEDGEABLE. VERY FRIENDLY AS IF WE KNEW HER FOR YEARS. THE CASHIER WAS FRIENDLY TOO. IT WAS A VERY PLEASURABLE EXPERIENCE!!!
                                  by
                                    • Recommended
                                    Showing 1-30 of 454 reviews

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