#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(215)961-2802

Tool & Truck Rental

(215)961-2808

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11725 Bustleton Ave

Philadelphia, PA 19116

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 451 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (451)
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Showing 1-30 of 451 reviews
Tina (I think this was her name) went above and beyond during a very busy Sunday during the coron...
Tina (I think this was her name) went above and beyond during a very busy Sunday during the corona virus pandemic. She was covering 2 departments (both with long lines) and remained kind and helpful to all waiting customers.
by
  • Verified Purchase
  • Recommended
Store was nicely organized, employees friendly. An employee, Stan, approached me as I was lookin...
Store was nicely organized, employees friendly. An employee, Stan, approached me as I was looking for what I needed and assessed my need left me, came back in a minute or so with the exact item I needed.
by
  • Verified Purchase
  • Recommended
The store was very clean, especially compared to other warehouse stores. All the employees I met ...
The store was very clean, especially compared to other warehouse stores. All the employees I met were very helpful and kind to me. I only give praise where it is due and this store definitely deserves it more so than any other home improvement in the area.
by
  • Verified Purchase
  • Recommended
Very high accesibility to products, service of employees and self service options.
Very high accesibility to products, service of employees and self service options.
by
  • Verified Purchase
  • Recommended
Excellent customer service!
Excellent customer service!
by
  • Verified Purchase
Associates are more readily available to assist and the are very knowledgeable.
Associates are more readily available to assist and the are very knowledgeable.
by
  • Verified Purchase
  • Recommended
Associates are more readily available to assist and the are very knowledgeable.
Associates are more readily available to assist and the are very knowledgeable.
by
  • Verified Purchase
  • Recommended
Great people and very helpful! Great deals too!
Great people and very helpful! Great deals too!
by
  • Verified Purchase
  • Recommended
If they are not buzy walking around, the staff is helpfull in getting merchandise from high pile...
If they are not buzy walking around, the staff is helpfull in getting merchandise from high pile storage
by
  • Verified Purchase
  • Recommended
Great staff, Great service!
Great staff, Great service!
by
  • Verified Purchase
  • Recommended
There is an employee there named AJ who just gave me the best customer service experience I have ...
There is an employee there named AJ who just gave me the best customer service experience I have ever had at a Home Depot store. Happy that there are still good people out there who know how to take care of customers. He took my phone call, researched the product and when I arrived attended to me in a friendly and professional manner. It felt liket I had my own personal shopper! He even carried the merchandise to the front for me. This guy is a keeper. I will literally go back there just because of him even though another store is closer. I hope you realize what an asset you have in AJ, Home Deport management!
by
  • Verified Purchase
  • Recommended
return a live plant and home depot clerks will treat you like a shoplifter!
return a live plant and home depot clerks will treat you like a shoplifter!
by
  • Verified Purchase
Kitchen Designer is amazing and Service desk staff goes above and beyond
Kitchen Designer is amazing and Service desk staff goes above and beyond
by
  • Verified Purchase
  • Recommended
I can get all products easily from this store
I can get all products easily from this store
by
  • Verified Purchase
  • Recommended
I can find the materials in this store easily. Great customer service
I can find the materials in this store easily. Great customer service
by
  • Verified Purchase
  • Recommended
This store is a great store just a downfall of not having what I needed in stock was a bummer. Bu...
This store is a great store just a downfall of not having what I needed in stock was a bummer. But other than that some of the employees I dealt with were very knowledgeable about the stuff I needed , also the girl Krystal at customer service was very sweet and greeted me right away. Not sure if she is a supervisor or not but her whole attitude was great. Thank you so much
by
  • Verified Purchase
  • Recommended
The associates were extremely helpful, knowledgeable and customer service driven. Joey in floorin...
The associates were extremely helpful, knowledgeable and customer service driven. Joey in flooring went above and beyond with helping us order a custom sized rug. We cannot be more appreciative!
by
  • Verified Purchase
  • Recommended
If you need help finding your way around or good advice , ask for Leigh . She is the best ! Sh...
If you need help finding your way around or good advice , ask for Leigh . She is the best ! She saved the day for me and my family !
by
  • Verified Purchase
  • Recommended
Employees are very knowledgeable of products in the store
Employees are very knowledgeable of products in the store
by
  • Verified Purchase
  • Recommended
The cashier was very helpful
The cashier was very helpful
by
  • Verified Purchase
  • Recommended
Highly recommended
Highly recommended
by
  • Verified Purchase
  • Recommended
Make sure you visit Joe upstairs in the new appliance section. He is kind, friendly, and knows h...
Make sure you visit Joe upstairs in the new appliance section. He is kind, friendly, and knows his stuff. Being a single older female, he didn't ask if I needed help with getting my purchase to my vehicle. He automatically retrieved an attendant who also, was kind and put the microwave in my car.
by
  • Verified Purchase
  • Recommended
Great store always has what I need
Great store always has what I need
by
  • Verified Purchase
  • Recommended
Quick and efficient service at the Key Cutting station
Quick and efficient service at the Key Cutting station
by
  • Verified Purchase
  • Recommended
Been a loyal, faithful, consistent Home Depot customer for over 3 decades, and will continue to b...
Been a loyal, faithful, consistent Home Depot customer for over 3 decades, and will continue to be so. You stores, your products, your staff, their knowledge, their competence, their courtesy, your prices & your convenience FAR EXCEED those sadly missing and meager qualities at other stores. HOME DEPOT IS THE BEST!!! THE EMPLOYEE IN PLUMBING AREA FOUND PRODUCT I HAD BEEN TRYING TO FIND FOR TWO WEEKS...KUDOS !!!
by
  • Verified Purchase
  • Recommended
If you go to this location I definitely would look for Joe F. He is a retired navy man and so ver...
If you go to this location I definitely would look for Joe F. He is a retired navy man and so very nice and so helpful!
by
  • Verified Purchase
  • Recommended
All the staff were welcoming and helpful, especially Torrey! I drove to this store because they h...
All the staff were welcoming and helpful, especially Torrey! I drove to this store because they had a product in stock my local one did not but seeing the difference in service at this location vs my closer Home Depot...I'll drive the xtra couple minutes to come here!
by
  • Verified Purchase
  • Recommended
While the only cashier was trying forever to help someone start a credit card account, the line g...
While the only cashier was trying forever to help someone start a credit card account, the line grew and it took 20 minutes or more for that cashier to finish that one sale, I and all others behind me had to wait patiently.
by
  • Verified Purchase
ONE OF THEIR EMPLOYEES, JOE M. WAS VERY HELPFUL IN SOLVING A PERPLEXING PLUMBING PROBLEM!
ONE OF THEIR EMPLOYEES, JOE M. WAS VERY HELPFUL IN SOLVING A PERPLEXING PLUMBING PROBLEM!
by
  • Verified Purchase
  • Recommended
A special thank you to Torrey in plumbing and Staci in checkout. Our experience was a pleasant on...
A special thank you to Torrey in plumbing and Staci in checkout. Our experience was a pleasant one, thanks to them.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 451 reviews

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