Reviews for Cambray #581

My son was injured on the rental auger and we spent five hours in the emergency room, the rental staff told us to use the incorrect tool for the job and then charged us additional price because we were not able to return the auger in four hours, the plumbing clogg never got repaired, and then the staff ripped a guy hole in my upholstery removing the auger from my car.

Great place to shop!

I like the delivery service . The service desk personnel are very cordial .

Store was clean and items were available for what I was looking for. Employee answered my question that I asked about Goof Off Aerosol. Very courteous and polite.

If you ever need assistance while shopping, this is the store. Employee Adair was a great help and an example of what customer service is all about.

Poor inventory, out of 3 items I was needing and didn't stock a fourth. Trouble finding assistance. 20 minute checkout.

They rejected my review on this platform, so go check it out on Google Maps! Have a great day!

They don't honor their own return policy, argue with you about the meaning of "make it right" and then proceed to ignore you for more help.

Employees were very nice and helpful. They went out of their way to make sure I got the services I went their to obtain.

They are very Friendly and helpful and patient.

i go early am like 6 am when store opens---employees very helpful and courteous old school needs help at self checkout--viet nam vet

Great store! The employees are easy to find AND they are willing to go above and beyond to help!

daesha is such a sweet girl ask for her

Not much products on the shelves, only one checkout line open with long line.

very displeased with the cashier... Jenyi. She made show driver licenses to use a giftcard. then after said she was joking in asking for drivers license after was questioned why should she need to see in the first place.

Great store. Very friendly people. Specifically a man who works in the paint department always wearing a dope pair of socks. I love his enthusiasm and breadth and depth of knowledge of every project I've asked him about. Just a great place in general.

I don't have a problem with home depot but I have a problem with the company they use for counter tops. Stone system is very bad and they tack on surprise fees

Very unfriendly & not very helpful employees! The product I was looking for was not in stock even though the computer said there were 12 available. The paint employee made no effort to locate the paint I was looking for and when I asked about ordering some, he told me that couldn't be done since the computer said there were 12 available. I asked about checking with other stores and he just told me that they might have the same problem. He made no offer to actually call another store to check. The greeter, the paint employee and the cashier, all acted like they didn't want to be there and friendly customer service was nonexistent! Yes, there is the COVID-19 crisis taking place and things aren't exactly normal but that's no excuse to treat customers in such an unfriendly manner. If they don't like their jobs, there are other people who would gladly have those same jobs.

Store clean with friendly employees who don't "run away" from the customers!! Store is VERY clean - prices are good. Products are easy to find and if not, the associate will either walk to the area with us or point us in the right direction

I just filled out a survey and entered the drawing for a possible $5,000.00 HD gift card... had to go to the sweepstakes rules to see when the drawing would take place. So, I do. Low and behold...the drawing date was May 4, 2020 - oh, did I say my shopping trip was on 6/7/2020 and today is 6/9/2020. C'mon now -

Great store with plenty of product on the shelves.

problems with lack of inventory, difficulty finding assistance, some items available only in case quantities.

As I enter store and seen all safe measures that were taking place I was immediate impressed. This continued as i shopped. Most all products were well organized and most all shelves were fully stocked. On this day I was asked if I needed assistance which was great. I explained my task and they explained to me the four items I needed to complete my task and explained to me in which order I needed these four items installed to fix my pluming issue. His customer skills were impressive. This is why I will continue to use my local Home Depot store off of 410 & Summit.

Malik at the Paint Counter made me aware of a new service. They will save your paint color under your phone number so you don't have to bring in your paint can lid. (Brilliant if you are always loosing old paint chip references.) Malik had my paint ready in 15 mins!! During A QUARANTINE!! Great Staff!!! Great Customer Service!!!

Bryce and Lyonel definitely make this store a great shopping experience; their willingness to listen and help customers find items for their projects is outstanding. We appreciate your dedicated service and keep up the exceptional work gentlemen!

I do recommend the store but not the company they use for countertops. Worst company I have ever had to deal with. Took 3 weeks fir then to even schedule a measurement and the guy that came out said he couldn't do it cause one cabinet was off level by half an inch. I know that countertops are measured by length and width not height so didn't understand why he couldn't measure it. I had 2 other companies come out and they measured without a problem. Only choose to go with hd because of price but cancelled because the counter company wanted to charge 200 dollars to come back out and measure again. And the liaison person for homedepot and the counter company was very rude about the whole situation.

I was treated horribly by both an employee and an assistant store manager, including hanging up the phone on my wife. I was left with a $700 toolbox that is unusable, and no one at the store cares at all. Go out of your way to visit a different Home Depot.

If any employee from this store is having a bad day at work. Stay or go home with your negative attitude.

Poor customer service.

The Home Depot #0581 San Antonio -- Friendly, Clean, Helpful. Employees ready to help and give GREAT advice on the projects. 100%