#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(623)873-5305

Rental Center

(623)873-5310

Store Hours

Mon-Sat:
5:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4848 N 43rd Ave

Phoenix, AZ 85031

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 436 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (436)
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Showing 1-30 of 436 reviews
I'm content
I bought a washer very happy
by
    • Recommended
    The right products
    Terrible help at checkout and loading
    by
      Location is very convenient. Always sales fort the home owner through The Home Depot credit card.
      I got most of my supplies from Home Depot and at great prices.
      by
        • Recommended
        Camelback Store Has Gotten SO MUCH BETTER!
        There are more items in the store now and the employees are MUCH MUCH friendlier and helpful. Before, some employees wouldn't help me find things and pretended they didn't speak English. The store rarely had the items I needed and the long lines at checkout were disturbing. Very nice store and employees now!
        by
          • Recommended
          Great store
          Always shop this store
          by
            • Recommended
            AWESOME CUSTOMER SERVICE
            I come to this location on a regular basis for my business needs. The staff are super helpful and friendly and If I look lost someone always points me in the right direction. When I have my hands full someone always offers to check out for me. I appreciate the attention, especially during a busy day.
            by
              • Recommended
              Rude and dismissive!!!
              When I was there, I asked an employee for help and he just ignored me. I thought he didn’t hear me so I went up to him and asked a question, he made a disgusted look on his face and left. I proceeded to ask for a manager and he replied that he was too busy to talk to me. It’s a real friendly place if don’t mind being treated like crap.
              by
                Handingman
                Super fantastic location for the neighborhood
                by
                  • Recommended
                  Horrible
                  Sad place to spend your hard earned money.
                  by
                    Alex was very helpful and knowledgeable associate
                    My husband and I came into your store looking for a heavy duty extension cord for my outdoor Garden heater. He was very helpful and knowledgeable in what to look for in such an extension cord. I then asked him what type of outdoor heaters do they have he took me over to the display and explained the different types of heaters and helped us pick out a new heater that would be better Suited for our needs than what we already have. He then explained that if we are looking for the heater to go on at a certain temperature that there are temp sockets that we can plug the heater into. He went to the computer to see what was available explain the differences we chose one and bought it on the spot. I didn't even know they made such a thing. He went way above and beyond what my husband and I could have ever hoped for or expected. I did report this to the night manager at the time at the store. He was so good that I decided to do this review which is something I rarely do. I figured you get enough complaints it's time you hear a positive comment on your employees. I have many projects coming up and I am hoping if need be I can get further assistance from Alex. You need to give this guy a raise. It is rare to find someone with great customer service.
                    by
                      • Recommended
                      Iventory is always wrong
                      I bought 14 4ft LED light fixtures the website indicated there was over 20, I recieved a call from an employee who said there was really only 7 in stock and the others would be there in a couple days so I took the 7 and they had to refund me for the 7 that they didn't have. 2 days later I bought the other 7 the website indicated there was 15 and then got another phone call from the store indicating they only had 5. So I go to the store again to pick up the 5 and the 5 they had were different than what I had ordered. The CS girl went into the system and looked up the proper ones and iventory said there was 15 of the correct light fixures that I needed 7 of so she went to look. When she came back she informed me that they were still on the truck and they would be avalible for pickup in the morning at 5:30. So we go there at 9am today and they still don't have them. This has been going on for 4 days and 3 trips to the Camelback and 43rd ave store. They are suppose to be there in the morning again I wish someone would get it together over there because my time is valuable and this home depot has wasted quite a few hours of it this week alone. I will not recommend this store to anyone unless I simply want there time wasted.
                      by
                        Helpful employees. Abundant choices.
                        This is my fallback store for garden, building supplies, paint, storage items and systems. Grateful for the help provided - if one associate does not know the answer, they will turn questions to a recommended, more specialized person who does. Usually a helpful person that volunteers to help load out for this "vintage-aged" lady.
                        by
                          • Recommended
                          Run down store with no help from employees
                          This store has enough employees to help but they all stand around at the cashier stations instead of helping. I had to wait 5 minutes for no help and then went and found a second person to try and help me. I will not be going back here on purpose.
                          by
                            Great products availability
                            Always find what I'm looking for
                            by
                              • Recommended
                              I don't work for Home Depot
                              Self check out should be an option NOT the only way to complete a purchase. The long lines at check out are ridiculous.
                              by
                                Always has what I need
                                Thankfully every time I come, I have always found what I need. Employees are usually really helpful as well.
                                by
                                  • Recommended
                                  Visit to plumbing
                                  I had a very nice trip to HD nice, attentive associates
                                  by
                                    • Recommended
                                    Great customer service
                                    Huda did an amazing job with helping me she is such a great employee!
                                    by
                                      • Recommended
                                      1 found this review helpful
                                      Ryobi Multi-Tool Kit
                                      Still need to charge the batteries and use these tools. Just want to mention that if Home Depot needs to put all tools behind cages then please have someone available to OPEN these cages. I literally had to explain to the 4th Home Depot employee that I cannot pay for a tool that I cannot access.
                                      by
                                        • Recommended
                                        I had task and the home depot crew
                                        I had task and the home depot crew helped me out, Thanks to every one.
                                        by
                                          • Recommended
                                          Thanks for helping me out when I needed it
                                          And thank you for being so friendly and helpful Dedra. Even after 25 years of faithful loyal service, you still love to do your job. Much love D.
                                          by
                                            • Recommended
                                            Great Customer Service
                                            Marcus M. was extremely helpful! He went out of his way to help us with our carpeting! He was knowledgeable and went the extra mile to assist us! I'd highly recommend this location!
                                            by
                                              • Recommended
                                              Great customer service
                                              Extremely satisfied with my new drill set
                                              by
                                                • Recommended
                                                Great customer service
                                                Excellent customer service! I love coming to this location. I have another location closer to my place but this location has great customer service. Especially Edmond the general manager and Angel. Thank you so much for your great service always making me feel comfortable, and welcome to come for my projects!
                                                by
                                                  • Recommended
                                                  good cashier
                                                  The cashier was friendly
                                                  by
                                                    Excellent customer service in the lumber department
                                                    Pedro an associate from lumber fell in love with his customer service and his extensive knowledge an amazing man :)’
                                                    by
                                                      • Recommended
                                                      Amazing customer service
                                                      Stopped in to pick up a few things to make an axle for a cart building. I was greeted by a lovely young lady named Dena. She greeted me with a big smile and asked if I needed help. I was impressed by her knowledge. She helped me get all the parts I needed and gave me some great ideas I hadn't considered. No matter how busy these employees are they always go above and beyond for their customers. This is my favorite Home Depot store.
                                                      by
                                                        • Recommended
                                                        Vagrancy!
                                                        theres an overabundance of vagrance and homeless people directly in the area! very unappealing!
                                                        by
                                                          Highly knowledgeable about store products
                                                          No Apple Pay and this location has no veterans discount . Self check out a manager is Rude very unfriendly
                                                          by
                                                            Great place, good service.
                                                            I bought mulch at a great price and good service.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 436 reviews

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