#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(623)873-5305

Rental Center

(623)873-5310

Store Hours

Mon-Sat:
5:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4848 N 43rd Ave

Phoenix, AZ 85031

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 436 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (436)
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Showing 1-30 of 436 reviews
Normally I don’t write reviews but the customer service I got from joely was absolutely the best ...
Normally I don’t write reviews but the customer service I got from joely was absolutely the best a customer can get! she helped me find and help look for a great price and as any customer knows pricing is a big deal and buying appliances can be overwhelming and she made the process so smooth and easy for me!!!
by
  • Verified Purchase
  • Recommended
By far the most unprofessional associates I have ever encountered in a Home Depot. No carts avail...
By far the most unprofessional associates I have ever encountered in a Home Depot. No carts available, and when I asked the associate at the door for a cart his response was, "If you want one go out in the parking lot and find one." Unacceptable.
by
  • Verified Purchase
1 found this review helpful
Andy in Garden Center was so helpful and knowledgeable.I will be shopping at the Home Depot store...
Andy in Garden Center was so helpful and knowledgeable.I will be shopping at the Home Depot store from now on.
by
  • Verified Purchase
  • Recommended
Cashiers are awesome and always willing to help. Store manager is helpful.
Cashiers are awesome and always willing to help. Store manager is helpful.
by
  • Verified Purchase
  • Recommended
I will recommend home to every one that need to buy house equipment and even building material an...
I will recommend home to every one that need to buy house equipment and even building material and plumbing materials.
by
  • Verified Purchase
  • Recommended
Not friendly at all. Took way to long before someone actually helped me.
Not friendly at all. Took way to long before someone actually helped me.
by
  • Verified Purchase
1 found this review helpful
Cashier Rubi was very helpful, pleasant and respectful. Store was clean and the trip was fast. Th...
Cashier Rubi was very helpful, pleasant and respectful. Store was clean and the trip was fast. Thanks.
by
  • Verified Purchase
  • Recommended
I was robbed by your staff for my stencils I need to use at work. They stole my cell phone and re...
I was robbed by your staff for my stencils I need to use at work. They stole my cell phone and refused to submit to my citizens arrest. I am disabled and it is unclear what damage was done to my business phone while in possession of the thief. Craig or Mariano.
by
  • Verified Purchase
Obviously, your on-line in-stock needs to be better managed by the 'manager in charge'--made even...
Obviously, your on-line in-stock needs to be better managed by the 'manager in charge'--made even more obvious when staff says several other people were there for same item and they didn't have it the previous day, yet on-line still showed it available today. Requested help, someone was paged, were told the guy was cutting lumber, yet we were at the cutting station and no one was there. After 10 minutes, went up front, and the 'specialist' guy was loading boards, not cutting lumber, and not answering page. Realize times are different, but there were tons of other employees who could have stepped in to load boards and have the 'specialist' respond to help request. Fix your on-line inventory--2.5 hours of time/travel with same results is ridiculous in this era.
by
  • Verified Purchase
1 found this review helpful
Overall, not a bad store. As with most HD it screams of needing more floor personnel available to...
Overall, not a bad store. As with most HD it screams of needing more floor personnel available to answer questions. In this, very deficient. My experience has been a good product selection but more of a DIY self-help as when you need someone you have to walk through the entire store floor to get some attention and then pray they don't have an attitude. And I attribute this stress being caused by management as is obvious there is a lack of floor personnel. As opposed to a very few running around like Jack Rabbits.
by
  • Verified Purchase
  • Recommended
At this Home depot there was no one around to help me with assistance. Employees were on ladders ...
At this Home depot there was no one around to help me with assistance. Employees were on ladders with boxes around them with no warning signs or blocked off areas to let customers know.
by
  • Verified Purchase
Window Depart for ordering shades is highly uneducated employees. I would never recommend anyone ...
Window Depart for ordering shades is highly uneducated employees. I would never recommend anyone to place an order there. Home Depot definition of "window" is actually "shade", the the install amount is per "window" but actually per "shade" because some shades don't cover the full window which will require multi shades to cover one window. So the install is per shade not per window.
by
  • Verified Purchase
Dedra is awesome and Adam is helpful!
Dedra is awesome and Adam is helpful!
by
  • Verified Purchase
  • Recommended
Fantastic inventory management!
Fantastic inventory management!
by
  • Verified Purchase
  • Recommended
the entire return staff and order pulling staff are pretty amazing, work well together, and look ...
the entire return staff and order pulling staff are pretty amazing, work well together, and look for ways to improve at every turn...thank you guys
by
  • Verified Purchase
  • Recommended
The employees are helpful . i feel safe when im in the store all employees wearing masks and cost...
The employees are helpful . i feel safe when im in the store all employees wearing masks and costomers. And i love that the store provides hand sanitizer. Thank you 43rd ave camelback.
by
  • Verified Purchase
  • Recommended
The emplyess are always nice and helpful.
The emplyess are always nice and helpful.
by
  • Verified Purchase
  • Recommended
This is the to go store! Feel welcomed every time I visit.
This is the to go store! Feel welcomed every time I visit.
by
  • Verified Purchase
  • Recommended
I had a great experience in the midst of such a crazy time. Thank you to all of the associates fo...
I had a great experience in the midst of such a crazy time. Thank you to all of the associates for their smiles and positivitey!
by
  • Verified Purchase
  • Recommended
Everything is very convenient in store #0485, however I would like to find another store located ...
Everything is very convenient in store #0485, however I would like to find another store located in downtown Phoenix
by
  • Verified Purchase
  • Recommended
Busy store. The vast majority of the time, items are in stock. Hard to find people out on the flo...
Busy store. The vast majority of the time, items are in stock. Hard to find people out on the floor to help, but when you do, most are quite knowledgeable. Staff has always been friendly. Place is clean.
by
  • Verified Purchase
  • Recommended
Save your time and shop at a different Home Depot this Home Depot had no idea where the items tha...
Save your time and shop at a different Home Depot this Home Depot had no idea where the items that I needed were six employees cannot find them and I left the store after driving 20 miles out of my way and not getting what I needed
by
  • Verified Purchase
1 found this review helpful
Asome store just really busy.
Asome store just really busy.
by
  • Verified Purchase
  • Recommended
Very friendly help me out finding the things I was looking for
Very friendly help me out finding the things I was looking for
by
  • Verified Purchase
  • Recommended
Associate Annette Nutt was beyond helpful
Associate Annette Nutt was beyond helpful
by
  • Verified Purchase
  • Recommended
This store has almost always (97.5% of the time) had what I wanted/needed and was ready to help i...
This store has almost always (97.5% of the time) had what I wanted/needed and was ready to help if I needed it.
by
  • Verified Purchase
My Old Home Refrigerator Died and I Hustled on over to this Store and was Lucky enough to run int...
My Old Home Refrigerator Died and I Hustled on over to this Store and was Lucky enough to run into Appliance Specialist Belen Ramirez. She almost did everything for me except Pay for the New Refrigerator that she helped me out with all the Details. I Highly Recommend The Home Depot for any and all your Home Needs
by
  • Verified Purchase
  • Recommended
Two words- There great
Two words- There great
by
  • Verified Purchase
  • Recommended
even though it was very packed and very busy, i got great customer service from start to finish!
even though it was very packed and very busy, i got great customer service from start to finish!
by
  • Verified Purchase
  • Recommended
Great experience ... great location close to where I work at
Great experience ... great location close to where I work at
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 436 reviews

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