#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(480)575-6264

Tool & Truck Rental

(480)575-6270

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4925 E Carefree Hwy

Cave Creek, AZ 85331

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 349 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (349)
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Showing 1-30 of 349 reviews
Dee
Dee helped us check out and went above and beyond. He not only checked us out but made our day and puts smiles on people’s faces! He’s so knowledgeable and helped us understand the rewards system and answered any questions we had. I would absolutely recommend this location
by
    • Recommended
    Cashier
    Cashier Dorothy and new employee DeAnna were helpful employees
    by
      • Recommended
      Great employees that go above and beyond!
      An employee popped around the corner out of nowhere and asked me if I needed help. His name was RICK. Not only did he help me, he took me to other isles to find the products I would need to attach LED strip lights around my built in BBQ. He was polite and intrigued with my project, offered incredible advice and gave me confidence and determination to install the light strips. I will also give HD the business too, thanks to him. Please give him some recognition. Thank you
      by
        • Recommended
        Employees ages
        Notibced that there were several employees in several departments that were most likely retired from other occupations. Delt with a few and they were knowledgeable and helpful. This was very pleasing. Made the experience a great one. Thanks, H D.
        by
          • Recommended
          Friendly and convenient store
          Great experience at the Carefree Home Depot. Prashant at the front desk was friendly, knowledgeable and helpful in helping me find what I was looking for. I will definitely be back as great customer service is hard to find.
          by
            • Recommended
            Visited Home Depot Carefree Hwy for new a washer & dryer
            I visited Home Depot on Carefree Hwy for a new washer & dryer. Bonni Tierney helped us and was very helpful, patient and kind. There were so many options available and she went over each option on each washer & dryer and made it easy for us to make our final choice! I highly recommend Bonni to work with! She also gave us her direct contact number to reach her for any questions that we may have as well if anything is wrong to call her within 48 hours to replace for a new one at no charge. Thank you Bonni Tierney!
            by
              • Recommended
              Almost Exclusively A Home Depot Shopper
              Although the "Blue other Store" is less than a 1/2 mile away I find what I need in the Home Depot. Employees are helpful and returns are easy. This is the place to shop for my Handyman business supplies.
              by
                • Recommended
                Outstanding Customer Service
                My refrigerator died and I had to find a solution quickly. I visited Home Depot to see what was available and the current sales. I found what I was looking for with the help of a team member and learned so much about my choice. I also mentioned a problem with my washing machine and learned the solution. I was able to go home and easily fix my washer! The staff was outstanding!
                by
                  • Recommended
                  Staff Doesn't Know Much
                  The staff doesn't know the products availabe so you better know what you want before going to this store.
                  by
                    Service
                    Don't expect any help at this store. Very poor service which starts at the top. No help with heavy merchandise putting it on the cart and no help loading in truck out front.
                    by
                      great service
                      the associates at this Home Depot and very helpful and friendly. they always have the products I need, or they are willing to tell me where I can find it!
                      by
                        • Recommended
                        Great Service/Knowledgeable People
                        The service at Home Depot in Cave Creek, AZ is a throwback to the way things used to be done. People greet you warmly and ask if you need assistance right away. In other businesses I've seen employees try to hide when they see you approaching with a possible question. In the Cave Creek store the employees are friendly, knowledgeable and helpful, yet they still maintain a professional attitude.
                        by
                          • Recommended
                          Barry Was SOOOO Helpful
                          My husband and I went to Home Depot last Friday afternoon and needed help with selecting a bbq grill and some plants for our new home. We asked for help and we were blessed to get Barry to help us. He went over and beyond the call of duty. He helped us pick the best trees, bushes and a grill. Did I mention that he did all of this during a bad downpour and wind of a monsoon! He even helped us load all of our purchases and took us through the nursery to pick the best plants. He is an absolute treasure of knowledge and an asset to Home Depot!
                          by
                            • Recommended
                            Good prices and customer service
                            This store always has what I'm looking for and the staff is always helpful. They also seem to know exactly where everything is located within the store.
                            by
                              • Recommended
                              Pro Desk worker rude and very short with responses
                              Won't be visiting this store any longer, last year I spent over 75k at home depot
                              by
                                Great selection and wonderful service!
                                I was purchasing plants to help beautify Bella Vista College Preparatory School before kids arrived. This store has the best product and prices. The staff is incredibly friendly. I love bumping into the associate Connie in the nursery. Her knowledge and her sense of humor make shopping at this location one of my favorite errands to run.
                                by
                                  • Recommended
                                  Great experience
                                  Dorthy at check out went way out of her way to help us get everything we needed to finish a project.
                                  by
                                    • Recommended
                                    Outstanding employees
                                    Needed help in gardening and got what I needed and received suggestions that paid dividends. Joseph was a very pleasant cashier and Cat helped us on several occasions find what we needed.
                                    by
                                      • Recommended
                                      Gregory in Electrical is the type of Home Depot employee that sets the standard
                                      I needed electrical parts for a project. You all know how many parts are in that aisle. After describing what I was trying to do, Gregory helped me find everything needed. He did all this after noticing me looking confused scans ing the shelves. This is the type of guy you. want to have help you there.
                                      by
                                        • Recommended
                                        Awesome Employees
                                        Bryan in lumber is awesome. Super helpful and always takes the time to fulfill our needs in this department. He's knowledgeable and friendly, and never disappoints!
                                        by
                                          Great staff!
                                          All the employees here are very helpful and friendly!
                                          by
                                            • Recommended
                                            Excellent Service!
                                            Brittney does a fantastic job at the pro desk!! Super Helpful!!
                                            by
                                              • Recommended
                                              Check the Attitude.
                                              If you, like I, a Former Serviceman, having previously enjoyed a Military Discount, you can now forget that….UNLESS,you do ‘paperwork.’ I have ‘Veteran’ on my Drivers License, although I was never asked to produce any proof before. This was not accepted. No more Home Depot, Other Suppliers in my future as a Real Estate Investor.
                                              by
                                                Great service
                                                Ashley was very friendly and helpful
                                                by
                                                  • Recommended
                                                  SHELBY AT THE NORTH CAVE CREEK STORE IS AWESOME!
                                                  GREAT HOME DEPOT STORE AND STAFF. THE ARE ALWAYS FRIENDLY AND HELPFUL!
                                                  by
                                                    • Recommended
                                                    Employee found my old and dear knife. Manager made it all happen.
                                                    On 2nd trip back to HD that same day, I was a bit "off". I never lose stuff and I lost my old and very expensive knife. I called and spoke directly with the manager. She called me back that same afternoon. Found it! What a nice surprise. This is called life interacting with good people. Thanks.
                                                    by
                                                      • Recommended
                                                      Carefree Home Depot
                                                      Store is always clean and associates are friendly and extremely helpful!
                                                      by
                                                        Great store!
                                                        i’ve shopped Home Depot for many, many years, starting in San Diego CA, but this store is by far my favorite. It’s not a huge store, but it’s very well stocked, and i’ve always received excellent advice from its personnel, who are friendly and knowledgeable. If they are not familiar with what i need, they promptly admit it, and get someone who IS! Awesome store personnel!!
                                                        by
                                                          • Recommended
                                                          Michelle the self checkout lady
                                                          She's bubbly and sweet with every customer. I even filled the survey out since she went above and beyond my experience today.
                                                          by
                                                            Customer service
                                                            Hailey and Ashley were very helpful and friendly.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 349 reviews

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