#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(480)575-6264

Rental Center

(480)575-6270

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4925 E Carefree Hwy

Cave Creek, AZ 85331

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 368 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (368)
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Showing 1-30 of 368 reviews
Great service
Very helpful people. Great workers. Awesome to work with.
by
    • Recommended
    pro desk
    Dee is so helpful ! ! he showed me the area i needed to go to find my products . offered a better way to fix my problem . great customer service !!!!
    by
      • Recommended
      Kat was a great help!
      She made a not so great experience much better at the end and I appreciate her effort to helping me as best she could in the situation.
      by
        • Recommended
        Great Service
        Always shop this location since it's closest to our home. Richard was so pleasant, helpful & kind. Store is always very clean & plenty selection.
        by
          • Recommended
          Best Home Store of ALL
          Home Depot has helped us move into and remodel 8 homes in 3 states over the years and we've used every department in one way or another for our home needs and improvements. The products and service are the BEST, and their prices remain "good/fair " through all the countries up and down economies.
          by
            • Recommended
            Great trip to Home Depot
            Greg was so helpful taking us right to where the items we were looking for and explaining the differences to us. Appreciated him and he was so friendly and personable. Francesa didnt mind my husband teasing her and laughed with us. Who knew Home Depot could be fun
            by
              • Recommended
              Always someone asking if they can help you as you enter.
              Love this store. Always good people abd usually have what I need..
              by
                • Recommended
                Personnel are always willing to help.
                I deal mostly in the Plumbing, Gardening, and Electrical Departments and the associates could not be more helpful.
                by
                  • Recommended
                  Great Customer Service
                  Super helpful folks working today! (7/8/2023)!!
                  by
                    • Recommended
                    Great customer service!
                    Connie was super helpful and made the checkout process quick and easy!
                    by
                      • Recommended
                      Great Service from Cashier Connie
                      The store employees at this location are friendly and helpful ... Today it was the garden cashier Connie ... very helpful.
                      by
                        • Recommended
                        Arizona plant information
                        I enjoy working in my yard....my happy place. But in Arizona it is hard to find plants that can stand the heat and the rabbits don't eat. There was a gentleman in the nursery that was very helpful when I asked about plants and if he wasn't sure he said so. I appreciate the honesty.
                        by
                          Great store!
                          We shop at this Home Depot on at least a weekly basis and always have a great experience. Everyone who works here that we’ve encountered is nice and helpful.
                          by
                            • Recommended
                            Great service
                            Always happy when I leave
                            by
                              Helpful staff
                              The staff at this store seem especially helpful.
                              by
                                • Recommended
                                very good over time
                                have made many purchases at this store over the past ten years and rarely an issue
                                by
                                  • Recommended
                                  Great Employee- customer Service
                                  We came to return a product. As soon as we entered the store Elijah(cashier) greeted us and asked how he could help. We were in and out in no time. Very much appreciated the efficient serve he provided.
                                  by
                                    Dee
                                    Dee helped us check out and went above and beyond. He not only checked us out but made our day and puts smiles on people’s faces! He’s so knowledgeable and helped us understand the rewards system and answered any questions we had. I would absolutely recommend this location
                                    by
                                      • Recommended
                                      Cashier
                                      Cashier Dorothy and new employee DeAnna were helpful employees
                                      by
                                        • Recommended
                                        Great employees that go above and beyond!
                                        An employee popped around the corner out of nowhere and asked me if I needed help. His name was RICK. Not only did he help me, he took me to other isles to find the products I would need to attach LED strip lights around my built in BBQ. He was polite and intrigued with my project, offered incredible advice and gave me confidence and determination to install the light strips. I will also give HD the business too, thanks to him. Please give him some recognition. Thank you
                                        by
                                          • Recommended
                                          Employees ages
                                          Notibced that there were several employees in several departments that were most likely retired from other occupations. Delt with a few and they were knowledgeable and helpful. This was very pleasing. Made the experience a great one. Thanks, H D.
                                          by
                                            • Recommended
                                            Friendly and convenient store
                                            Great experience at the Carefree Home Depot. Prashant at the front desk was friendly, knowledgeable and helpful in helping me find what I was looking for. I will definitely be back as great customer service is hard to find.
                                            by
                                              • Recommended
                                              Visited Home Depot Carefree Hwy for new a washer & dryer
                                              I visited Home Depot on Carefree Hwy for a new washer & dryer. Bonni Tierney helped us and was very helpful, patient and kind. There were so many options available and she went over each option on each washer & dryer and made it easy for us to make our final choice! I highly recommend Bonni to work with! She also gave us her direct contact number to reach her for any questions that we may have as well if anything is wrong to call her within 48 hours to replace for a new one at no charge. Thank you Bonni Tierney!
                                              by
                                                • Recommended
                                                Almost Exclusively A Home Depot Shopper
                                                Although the "Blue other Store" is less than a 1/2 mile away I find what I need in the Home Depot. Employees are helpful and returns are easy. This is the place to shop for my Handyman business supplies.
                                                by
                                                  • Recommended
                                                  Outstanding Customer Service
                                                  My refrigerator died and I had to find a solution quickly. I visited Home Depot to see what was available and the current sales. I found what I was looking for with the help of a team member and learned so much about my choice. I also mentioned a problem with my washing machine and learned the solution. I was able to go home and easily fix my washer! The staff was outstanding!
                                                  by
                                                    • Recommended
                                                    Staff Doesn't Know Much
                                                    The staff doesn't know the products availabe so you better know what you want before going to this store.
                                                    by
                                                      Service
                                                      Don't expect any help at this store. Very poor service which starts at the top. No help with heavy merchandise putting it on the cart and no help loading in truck out front.
                                                      by
                                                        great service
                                                        the associates at this Home Depot and very helpful and friendly. they always have the products I need, or they are willing to tell me where I can find it!
                                                        by
                                                          • Recommended
                                                          Great Service/Knowledgeable People
                                                          The service at Home Depot in Cave Creek, AZ is a throwback to the way things used to be done. People greet you warmly and ask if you need assistance right away. In other businesses I've seen employees try to hide when they see you approaching with a possible question. In the Cave Creek store the employees are friendly, knowledgeable and helpful, yet they still maintain a professional attitude.
                                                          by
                                                            • Recommended
                                                            Barry Was SOOOO Helpful
                                                            My husband and I went to Home Depot last Friday afternoon and needed help with selecting a bbq grill and some plants for our new home. We asked for help and we were blessed to get Barry to help us. He went over and beyond the call of duty. He helped us pick the best trees, bushes and a grill. Did I mention that he did all of this during a bad downpour and wind of a monsoon! He even helped us load all of our purchases and took us through the nursery to pick the best plants. He is an absolute treasure of knowledge and an asset to Home Depot!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 368 reviews

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