#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(858)674-3452

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12185 Carmel Mountain Rd

San Diego, CA 92128

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Customer Store Reviews

  • 4.5 out of 575 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (575)
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Showing 1-30 of 575 reviews
Great Assoiciate assistance
Purchased a Christmas tree today and the associate was very friendly and helpful. Really had the holiday spirit. Great job.
by
    • Recommended
    MayTag Washer and Dryer
    Got the best deals for Maytag Maxima washer and dryer!
    by
      • Recommended
      Laura
      Home Depot has given me the best value and their representatives have given me the most confidence as a woman. I know what I am talking about and they are not trying to take advantage of me.
      by
      • Pro
      • Recommended
      Great experience
      I recently shoped at Home Depot Carmel Mt Ranch. Great experience, service and products.
      by
        • Recommended
        Outstanding Store Associates in the Paint Department
        Kim and Mario are great associates. I had a rusting paint can from another paint dealer. Mario suggested that I purchase a new can and Kim suggested that I strain the old paint into the new can. Kim actually did this for me and recommended a rubber pouring device for future use. They both also took the time to make sure that all my paint (remember from another dealer) was saved and then took the time to stir the paint. They then told me how to store my paint(s) in the future so that the cans would not rust. Could not have asked for better assistance.
        by
          • Recommended
          In and out, easy peezy.
          I got what I needed and for the spur of the moment, the associate got me to where I needed to be and I made my decision from there. The holiday season is upon us and after Black Friday deals and the rest of the weekend, I almost expected it to be worse, but it was mildly chaotic, yet still easy to get in and around and it was still easy to find what I needed.
          by
          • DIY
          • Recommended
          Returned Item
          The people at Home Depot have always been courteous, helpful and very professional.
          by
          • Pro
          • Recommended
          Great online experience!
          Great experience! I saw the artificial Christmas tree I wanted Black Friday morning. Got online and bought it a couple hours later, so I could earn travel points via my travel club. Good thing I did because they were selling out quickly before I could get back. The online process was great and I even called to find out if I could pick it up earlier than 2 hours from the time of online purchase. Everything went very smoothly AND I got closer to yet another paid vacation! Thank you!!
          by
            • Recommended
            Very helpful and great experience at the store
            Store was clrean and all associates were helpful and availbale
            by
            • Pro
            • Recommended
            Help with a purchase
            When I was finalizing my purchase in the Appliance department, an employee Marisela, went out of her way to make sure I was getting the full discount based on the sale. As buyer, I didn't notice that I wasn't getting the full discount that was advertised but she brought it to my attention. With the help of Glenna at checkout, I walked out of the store knowing that I received the best customer service possible.
            by
              • Recommended
              Easy and simple store pick up!
              Shanon was a great associate! She was quick and helpful with my purchase. I appreciated her friendly customer service!
              by
                • Recommended
                Great assistance in the Electrical Department
                I was looking for several boxes of LED Retrofit kits. Steve was on top of his game, knew exactly where the additional stock was (on a different aisle) and quickly pulled more down for me. Very helpful and knowledgeable. Thanks.
                by
                • DIY
                • Recommended
                Very knowledgeable associates at this store for sure
                Very satisfied with this store, associates and cashier are all great and really helpful
                by
                • DIY
                • Recommended
                You can find everything for your home remodeling here with good quality.
                I bought almost everything for my home remodeling from here. I did shop around before I made my purchase decision. I went to MIRAMAR STREET too. But home depot is the best. The quality, price and options are better than the other places. I chose here for another important reason-the return policy and customer service after sale. It makes me confident to make purchase here.
                by
                  • Recommended
                  Great store layout and wonderful associates, especially Sharon
                  Easy, and great service by Sharon, went for paint and spent over $120.00 on the tools set out in the asile, told my wife not to allow me in there any more!
                  by
                  • Pro
                  • Recommended
                  All folks very helpful
                  Girl at the return desk is the best ever, always helpful
                  by
                  • Pro
                  • Recommended
                  Thank you Sharon for all your help!!!
                  New computers at the CM HD. Sharon was right there to make sure I was able to purchase what I need. Thank you again Sharon. XO
                  by
                    • Recommended
                    Efficient Use of Time
                    I could not find the 8-ft step ladder on my own, so I showed a clerk the ladder on the Depot website. He determined that it was on aisle 40, bin 2 and pointed it right out, helped me load it onto a shopping cart. The cashier helped me check out at a self-checkout station, and I was out of the store right away. No waste of time and courteous service.
                    by
                    • DIY
                    • Recommended
                    Clean. well Stocked
                    Enjoy shopping at this store. The employees are helpful, but I do have to remind some of the cashiers to about the discount when using the Home Depot credit card. Other than that the store is clean, well lit and generally the store is well stocked.
                    by
                    • Pro
                    • Recommended
                    Happy visit to the store
                    I was happy with the store. The staff is helpful and polite.
                    by
                    • Pro
                    • Recommended
                    Great Store Experiences
                    Have shopped in Carmel Mountain Ranch Home Depot many, many times over the past several months buying a new house and fixing it up and selling my old house and fixing it up prior to putting on the market. All of my visits have been great with the store mostly always having the items that I needed and getting great service. During my most recent visit Josh in Customer Service was very helpful and I appreciated his excellent service! All of the HD employees have been very helpful during my many visits over the past many months!
                    by
                      • Recommended
                      Great Manager
                      This store is great for helping you out.. Manager eager to help
                      by
                        • Recommended
                        VERY GOOD STORE
                        VERY GOOD STORE AND THE STUFF IS NICE. THE STORE IS VERY CLEAN
                        by
                        • DIY
                        • Recommended
                        Great Experience
                        I have been shopping at this Home Depot for years. An associate who normally handles returns, whose first name begins with a "G" and ends with an "I" is outstanding! She is always friendly and goes out of her way to be pleasant and helpful!
                        by
                          • Recommended
                          Great Service!!
                          Everyone is always in a good mood and does an excellent job of taking care of me and my staff anytime we are in the store and even when we call in orders. Orders are correct and on time. Would recommend this store.
                          by
                          • Pro
                          In and Out...Pronto!!
                          Store is always neat and clean, especially considering the nature of the products. The associates are always knowledgeable, helpful and cheerful. An overall pleasant experience.
                          by
                          • Pro
                          • Recommended
                          Well done
                          Well organized and very clean in most area. Associates are kind and available when needed.
                          by
                          • Pro
                          • Recommended
                          My favorite location
                          I have gone to most of the Home Depot locations throughout San Diego but this location is my favorite. This location always has employees nearby to help and answer questions. I never have to hunt an associate down for help. The location is clean and the check out registers move quickly. I recommend this location. I always have a good experience when I shop here.
                          by
                          • Pro
                          • Recommended
                          Great store experience!
                          I found what I was looking for and even found someone to help.
                          by
                            • Recommended
                            Great customer service!
                            Steve was such a huge help in showing me how to set up a lamp. He was super friendly and went out of his way to help. Iman helped check me out and she had all the things I wanted ready for me to check out after I returned with the lamp. They were amazing and made my shopping tonight easier.
                            by
                              • Recommended
                              Showing 1-30 of 575 reviews

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