Reviews for Cascade #130

This store didn’t honor the price that was above the product that I needed. I took a picture of it and told three employees about the product coming up as $10 and $4 one of the employees went back and took the price down and said no he would not honor. I asked to speak to a manager. They said the manager was in a meeting. I end up buying one just to do the survey to let you know how the store makes mistakes and don’t honor to make a customer happy first and last time coming

They centric and I get everything

Always get a good service from the cascade location

I bought these last year and they are during great.

I can never understand how I can enter a store to purchase an item and the associate not simply greet me and ask how they can help. Instead, the associate just looked at me as if I was supposed to speak first. She did assist me with my purchase of new 5-gallon water bottles after I returned the old ones. But, she never spoke. It was a bad representation of the Home Depot. I consistently get better service from the store on Paces Ferry Rd or other locations, and as a native Atlantan that was raised in the Cascade area, it is unacceptable. I expect the same high quality customer service at the store where I live as I do at any other store.

We had to replace our dishwasher. Our experience at Home Depot was amazing. The person who helped us went out of his way to be sure we got all the bells and whistles we needed and will have it delivered this week. Bravo

I visited the store last week and was very pleased with my experience. I hadn’t been in the store in months. I got answers to my questions and accurate information. Prices were posted and the store was organized.

Always receive great service at this location

I’ve been shopping there for three years because it’s closest to my house, but most times I leave with the impression that I’m a bother to the folks that work there. I probably expect too much, or is it that young folks just don’t care. I expect it’s the latter But in truth, good customer service starts at the top with management. Poor customer service usually Indicates poor management.

Jayla was great and very help she is the best service I have received shopping at this location

I like the way the plants are kept healthy and attractive

Eberytime I've been everyones been fast and efficient on getting me to where I need

BETTER STOCKED AND BETTER SERVICE THAN IN THE PAST

I bought a 5 gallon deck paint, the employee came to me and asked if he could help, WOW! He was able to point the difference in the paint we wanted smooth and we inadvertently had the textured. I was impressed by the service, and will be returning for any future needs

I bought three garage door openers. Associate was totally unhelpful. Had to get help from plumbing associate. Despicable customer service.

i experienced excellent customer service from Dae in the electrical department and Latrene at the self checkout. Great trip and I needed the help

Kind and kindest employee was and heavenly.

Throughout the store, I found each service employee to be helpful! Especially Mrs Stephanie....

Great customer service

Stephanie was 5 stars excellent help

Latrene at checkout as well as employees throughout the store were courteous, friendly, professional, etc.; huge difference from a years ago.

If you don't care how you are treated, to this location. No customer service from management down.

There is an Employee name Deborah and She went above and beyond to Help me find items that were scattered and hidden. This is Grade A Customer Service. The entire staff was friendly as well.

I bought a refrigerator a year and half ago it works wonderful I haven't had any problems

The customer service at this location goes above and beyond any other location throughout the metro Atlanta area

The store was clean, neat and well stocked. The customer service I received from Greg Harris and Ms. Devetrice was outstanding. Customer Service seems to be a thing of the past. It's important and these two did an outstanding job providing it and should be commended. Great job!!

Photos are not available

I get the store is not in the best area! But the employees make up for the area! Always speaking! And they actually try to help! The cashier Ms Kellis is a very nice young lady and a great representative of the Home Depot.

The cashiers here are always friendly and extremely helpful everytime