Reviews for Castleton #2018

If you have a problem with Milwaukee batteries do not got to store 2018 they will most likely think you stole them and tell you your outta luck cause you couldn’t find your receipt and you bought more batteries anyways 12 year associate Robert terrible job on your part I’ll make sure I keep this one Robert

Ordered new carpeting for bedroom and closet and could not be any happier. We ordered Superiority II with a memory pad. We could not be more pleased with the carpet and Greygate color. The installation guys were amazing and did a superb job. Salesman was the best too, Jeff.

This store is full of patient and helpful employees! I like to take my puppy everywhere, so if I can buy something at Home Depot, that is where I go. The employees were so kind when my puppy picked up an orange flag and trotted down the aisle with it. She is always a very helpful puppy! I told them that she wanted a job and everyone was so kind to laugh at my corny joke! Love this store!

Always have a great experience when shopping at this location. Knowledgeable help, clean and easy to love around the store and a great selection of items. I wish they carried Govee lighting though.

Everyone friendly. I needed paint. Had a color in mind. Kyle helped me. Even the man at checkout took the time to acknowledge me. LOVE THIS STORE!

Staff was very helpful. Prices were reasonable.

We used Home Depot to remodel our master bathroom. We were told it would take 2 weeks maximum. The project was to begin in January 2024. We were not given a proper update until mid-February. Home Depot worked on our bathroom remodel off & on until June. The work was shoddy. The employees were unprofessional and not kind. The Home Depot customer service person promised to address our concerns post-project. When it was "completed" in June, Home Depot did *nothing* to work with us. We only shop at Home Depot for convenience and will NEVER recommend or use Home Depot for any kind service, consulting, or large purchase (ex. appliance). I wish there was a rating below Poor.

Listen this Home Depot store is one of my favorites. People are nice And always offer to help give you Knowledge! I spent 34 minutes on the phone with Home Depot’s customer support doing a price match And was pretty aggravated so I just went to the Castleton store in the Castleton store literally walked me through the process Within five minutes and I was on my way. Whoever I spoke to for doing a price match online should be fired, Very unfriendly and especially unhelpful!! The Castleton store is awesome! Highly recommend!! And the guy that is the store representative for Milwaukee Dudes awesome!

Special Order services in the past have been very good. Recently service and shipments have changed . The employees aren’t up to speed on have to navigate problem solving , as a manager had to be called twice to resolve an issue , which even then wasn’t fully resolved. ETA times from special are incorrect and were delayed more than a couple of days only to be incomplete. Credit from corporate customer service still hasn’t been issued.

Had a great shopping experience at this store. First, Kyle in the paint department helped me match a Behr paint I had purchased in the past. He was VERY efficient and patient with me. NEXT, I was greeted by a lovely lady named Pat at the checkout area. She helped me check out and was very pleasant. FINALLY, I want to mention that the store was clean and well-lit. I'm 74 and appreciate the help in getting my paint and checking out. PLUS the overall condition of the store -- the manager of this HD is doing a terrific job.