Reviews for Catskill #6176

Store was clean, organized, provided good service in a friendly manner.

I was very happy with my most recent visit. I've been going in a great deal lately as I am making my home work for my handicapped parents. Everyone was super helpful, kind and understanding considering I was under a great deal of stress and almost in tears. At least two people went out of there way to help me with everything. I may not have been able to get my main purchase from here. But over all I have not been happier with a store. I will continue to shop here while I finish my home improvement projects.

I'll start with the staff. Seeing multiple people standing around doing nothing to me, is unacceptable; especially considering how unorganized and dirty everything is (Cashiers, CLEAN YOUR BAYS!!!!) There was not really anyone readily available back in the lumber dept; so I had to pretty much grab and load my entire order of heavy, soaking wet, and LESS THAN desirable pressure treated lumber (ALL shredded, warped, dirty, just BELOW grade materials). When I FINALLY was able to dig through to get a FEW pieces of good lumber, loaded on, and finished shopping, I go to the cashier go through the entire order with her (MISS CONGENIALITY, NO personality, MOODY, not friendly in the LEAST!) I get told that since I am doing this pick up for my mother, using her credit card. That I have to go over to customer svc to do an "Special Services" purchase (I have NEVER had this issue before)... SO, I go over to the desk to get this done, the guy over there was MUCH more friendly and was able to get me the heck OUT of this store without further aggravation... SO; again with my rather large purchase, NO help was offered to help me load it, I BROKE my rain-vent on my vehicle (wood was long, had to stick it out of the passenger window) because I wasn't able to be in two places at the same time (up by the window to guide; AND behind the vehicle loading) ANYWAY... I WILL NOT be shopping this store again, NOR will I recommend it to anyone either... Not just the poor service but the fact the place is extremely DIRTY and just beat down from either years of use or lack of maintenance. Probably one of the WORST Homedepots I have EVER been to and I have been to A LOT in the area as far as Oneonta; to Amsterdam; Albany; Etc...

personnel were very knowledgeable and friendly and helped me very quickly

personnel very friendly, and imformative and the store was well organized

great place to shop,prices are amazing excellent choice of tools. I was very impressed with the knowledge of the associates who are not only helpful but extremely knowledgeable aand make every effort to provide great service. Thank you Jonathan Ment your are the best really apprecieate all your help made it a great shopping experience.

We needed a small refrigerator to use for a week before a new purchase was delivered. Tim Erben in appliances was extremely supportive and knowledgeable.

Associate in paint know her stuff and quickly answered all questions and got us just what we needed. Checkout associate Jen, was most helpful. Hank, floor associate quickly got us the right info as did Clara in lighting helped us find just what we needed.

The store is great. I particularly liked the cashier "kayla". She was really friendly and asked of I found everything I was looking for. She's very professional and a great asset to your company.

Found items I needed and was in and out of the store with no waiting or hassles. Best home depo In my area. Thanks

Great store and fully stocked. I have never been in such a well maintained Home Depot. My sales person Penny was very helpful and knowledgeable about the item i was looking for. I need a odd size set of blinds and Penny was able to help and cut them to the perfect size. Thank you Penny you are the best.

Sometimes I come here just to get ideas. People are great--helpful and friendly.

Penny in the Kitchen/Appliance area was extremely friendly and willing to offer alternative options for our backordered kitchen appliance suite purchase. She turned a potentially upsetting visit around and my husband and I left knowing our purchase of kitchen appliances was the right choice.

The store was clean the people were very helpful very knowledgeable

Friendly helpful associates answered all questions.

Tim Erben and Dyann Moakley were extremely helpful in making my appliance purchase possible.

I would like to praise our sales associate . She was extremely helpful and knowledgeable with us on our purchases. We purchased a washer, dryer. Then two weeks later went back and purchased a refrigerator. Again we got the same sales associate. She went above and beyond her duties as far as I'm concerned to help us in our purchase and setting up delivery dates. She should be commended for her outstanding working abilities. Thank you ....

Every time I shop here the staff is always very helpful and friendly. They are very knowledgeable about the store and the products they carry.

They had everything I needed, carts available, good lumber and a surprise for myself!

I called in and ordered a freezer and when I got to the store I needed two other items which associates helped me find and I was only 15 minutes when I walked in to I was driving out. Quickest visit I ever had!! Very satisfied.

Overall great experience with ordering online and picking up at products at store. I was in and out within a few minutes!

No problems, was able to find what I need quickly and checkout pretty fast with no problems.

Store is always nicely arranged. I buy my items and then look around the displays for home improvement ideas. which I often get from the examples on display. what I like most about this store is that I don't feel pressured and feel relaxed when I go thru the aisles. Good Job Associates! Actually, I wouldn't mind working here pt. Associates seem friendly

Always greeted as I enter the store. The store is always cleaned, and well stocked. The offers of help by the associates is very reassuring, every time I shop at Home Depot in Catskill.

The associates were both friendly and knowledgeable.One even made me smile by saying "Thank You for picking it up" when I accidently knocked over a sign. I was impressed. I found everything (plus more)VBG (very big grin) that I came for.

LOVE SHOPPING AT THIS STORE. ALWAYS FRIENDLY, HELPFUL ASSOCIATES. EASY TO FIND WHAT IM LOOKING FOR.

the men in the rental dept. were knowledgeable and very helpful....thanks for the help

The store is always clean, bright and super organized!

I only had to turn around and a staff member was there to guide me.

When I needed something but couldn't find it myself I always found a associate that took me to where it was instead of telling me the the aisle number.