#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(518)943-6219

Rental Center

(518)943-6208

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

695 Rt 23b

Leeds, NY 12451

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 416 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (416)
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Showing 1-30 of 416 reviews
good for getting in & out fast...
fast in & out.. great location.. good help.. has most of everything one may need for homes..
by
  • Pro
  • Recommended
Catskill NY store review
The staff is always helpful, knowledgeable and friendly. The store is well organized and always clean. Most of the time the store has in stock what I am looking for or need. If the item is not in stock they will let you know if the store carries it or when it will be in stock. Overall I give them a 9-10 rating and would recommend this store.
by
    • Recommended
    Pleasant service and shopping experience.
    Store was clean, organized, provided good service in a friendly manner.
    by
    • Pro
    • Recommended
    Great Experience
    I was very happy with my most recent visit. I've been going in a great deal lately as I am making my home work for my handicapped parents. Everyone was super helpful, kind and understanding considering I was under a great deal of stress and almost in tears. At least two people went out of there way to help me with everything. I may not have been able to get my main purchase from here. But over all I have not been happier with a store. I will continue to shop here while I finish my home improvement projects.
    by
    • DIY
    • Recommended
    NOT a good experience
    I'll start with the staff. Seeing multiple people standing around doing nothing to me, is unacceptable; especially considering how unorganized and dirty everything is (Cashiers, CLEAN YOUR BAYS!!!!) There was not really anyone readily available back in the lumber dept; so I had to pretty much grab and load my entire order of heavy, soaking wet, and LESS THAN desirable pressure treated lumber (ALL shredded, warped, dirty, just BELOW grade materials). When I FINALLY was able to dig through to get a FEW pieces of good lumber, loaded on, and finished shopping, I go to the cashier go through the entire order with her (MISS CONGENIALITY, NO personality, MOODY, not friendly in the LEAST!) I get told that since I am doing this pick up for my mother, using her credit card. That I have to go over to customer svc to do an "Special Services" purchase (I have NEVER had this issue before)... SO, I go over to the desk to get this done, the guy over there was MUCH more friendly and was able to get me the heck OUT of this store without further aggravation... SO; again with my rather large purchase, NO help was offered to help me load it, I BROKE my rain-vent on my vehicle (wood was long, had to stick it out of the passenger window) because I wasn't able to be in two places at the same time (up by the window to guide; AND behind the vehicle loading) ANYWAY... I WILL NOT be shopping this store again, NOR will I recommend it to anyone either... Not just the poor service but the fact the place is extremely DIRTY and just beat down from either years of use or lack of maintenance. Probably one of the WORST Homedepots I have EVER been to and I have been to A LOT in the area as far as Oneonta; to Amsterdam; Albany; Etc...
    by
    • DIY
    1 found this review helpful
    Very helpful and cheerful
    personnel were very knowledgeable and friendly and helped me very quickly
    by
    • DIY
    • Recommended
    great store experience
    personnel very friendly, and imformative and the store was well organized
    by
      • Recommended
      home depot shopping for windows
      great place to shop,prices are amazing excellent choice of tools. I was very impressed with the knowledge of the associates who are not only helpful but extremely knowledgeable aand make every effort to provide great service. Thank you Jonathan Ment your are the best really apprecieate all your help made it a great shopping experience.
      by
      • Pro
      • Recommended
      Excellent experience in appliances!
      We needed a small refrigerator to use for a week before a new purchase was delivered. Tim Erben in appliances was extremely supportive and knowledgeable.
      by
        • Recommended
        Great service from associates
        Associate in paint know her stuff and quickly answered all questions and got us just what we needed. Checkout associate Jen, was most helpful. Hank, floor associate quickly got us the right info as did Clara in lighting helped us find just what we needed.
        by
        • DIY
        • Recommended
        Great employee
        The store is great. I particularly liked the cashier "kayla". She was really friendly and asked of I found everything I was looking for. She's very professional and a great asset to your company.
        by
          • Recommended
          Great products & friendly helpfull associates
          Found items I needed and was in and out of the store with no waiting or hassles. Best home depo In my area. Thanks
          by
          • DIY
          • Recommended
          Great store and great sales person.
          Great store and fully stocked. I have never been in such a well maintained Home Depot. My sales person Penny was very helpful and knowledgeable about the item i was looking for. I need a odd size set of blinds and Penny was able to help and cut them to the perfect size. Thank you Penny you are the best.
          by
          • DIY
          • Recommended
          I could live here
          Sometimes I come here just to get ideas. People are great--helpful and friendly.
          by
            • Recommended
            Excellent Customer Service
            Penny in the Kitchen/Appliance area was extremely friendly and willing to offer alternative options for our backordered kitchen appliance suite purchase. She turned a potentially upsetting visit around and my husband and I left knowing our purchase of kitchen appliances was the right choice.
            by
            • DIY
            • Recommended
            great store
            The store was clean the people were very helpful very knowledgeable
            by
              • Recommended
              Paint
              Friendly helpful associates answered all questions.
              by
                • Recommended
                Best deal in town
                Tim Erben and Dyann Moakley were extremely helpful in making my appliance purchase possible.
                by
                • DIY
                • Recommended
                Great sales associate
                I would like to praise our sales associate . She was extremely helpful and knowledgeable with us on our purchases. We purchased a washer, dryer. Then two weeks later went back and purchased a refrigerator. Again we got the same sales associate. She went above and beyond her duties as far as I'm concerned to help us in our purchase and setting up delivery dates. She should be commended for her outstanding working abilities. Thank you ....
                by
                • DIY
                • Recommended
                Friendly and Helpful Staff
                Every time I shop here the staff is always very helpful and friendly. They are very knowledgeable about the store and the products they carry.
                by
                • DIY
                • Recommended
                Great time
                They had everything I needed, carts available, good lumber and a surprise for myself!
                by
                • DIY
                • Recommended
                Great trip to Home Depot
                I called in and ordered a freezer and when I got to the store I needed two other items which associates helped me find and I was only 15 minutes when I walked in to I was driving out. Quickest visit I ever had!! Very satisfied.
                by
                  • Recommended
                  Online Order - Pickup at store
                  Overall great experience with ordering online and picking up at products at store. I was in and out within a few minutes!
                  by
                  • DIY
                  • Recommended
                  Great Place
                  No problems, was able to find what I need quickly and checkout pretty fast with no problems.
                  by
                  • DIY
                  • Recommended
                  Beautiful, relaxing environment to shop in. Store arranged nicely
                  Store is always nicely arranged. I buy my items and then look around the displays for home improvement ideas. which I often get from the examples on display. what I like most about this store is that I don't feel pressured and feel relaxed when I go thru the aisles. Good Job Associates! Actually, I wouldn't mind working here pt. Associates seem friendly
                  by
                  • Pro
                  • Recommended
                  Store associates MORE than helpful !!
                  Always greeted as I enter the store. The store is always cleaned, and well stocked. The offers of help by the associates is very reassuring, every time I shop at Home Depot in Catskill.
                  by
                  • DIY
                  • Recommended
                  Very positive experience
                  The associates were both friendly and knowledgeable.One even made me smile by saying "Thank You for picking it up" when I accidently knocked over a sign. I was impressed. I found everything (plus more)VBG (very big grin) that I came for.
                  by
                  • DIY
                  • Recommended
                  GREAT SHOPPING
                  LOVE SHOPPING AT THIS STORE. ALWAYS FRIENDLY, HELPFUL ASSOCIATES. EASY TO FIND WHAT IM LOOKING FOR.
                  by
                    • Recommended
                    rentals
                    the men in the rental dept. were knowledgeable and very helpful....thanks for the help
                    by
                    • DIY
                    • Recommended
                    Best Home Depot Ever!
                    The store is always clean, bright and super organized!
                    by
                    • DIY
                    • Recommended
                    Showing 1-30 of 416 reviews

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