#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(402)572-6489

Rental Center

(402)572-6480

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4545 N 72nd St

Omaha, NE 68134

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 469 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (469)
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Showing 1-30 of 469 reviews
Ask For Tony in Gardening
Went to HomeDepot looking for a flower that would return years but needed to be a vine. Tony saw me wondering about, approached and was very pleasant. I explained to him what I needed he knew exactly where to go. He also showed fertilizer that would give best results. He was very knowledgeable of an variety of flowers. Great job Tony my shopping experience was relaxing and hope you are then when I am in need of assistance, thank you.
by
    • Recommended
    Saturday at HD
    Had an awesome exp.again today. This store had the nicest and most polite staff! I love the outdoor staff and plumbing. The outdoor staff are super polite, nice and love to talk and joke. Also the children's free work shop, (first Sat of every month) today were just as sweet and nice as ever.
    by
      • Recommended
      Nice employess at check out.
      Got great help in finding what I was looking for . Employee pulled out a ruler to measure the size Cover I needed for my grill.
      by
        Good
        I am ok with my purchase
        by
          • Recommended
          Friendly workers
          I love shopping at The Home Depot. The employees are very knowledgeable and Blake. Went above and began to help me and answer my question on my new shed. Thank you!!!!
          by
            • Recommended
            Great staff
            Helpful, and knowledgeable staff. Would recommend to anyone
            by
              • Recommended
              Customer Service
              The gentleman who helped us was friendly, knowledgeable and very helpful. He was fast and informative. Great experience.
              by
                • Recommended
                One Cashier Very Helpful
                I was in the lawn and garden. There were two cashiers. Jennifer was very helpful. Her co-worker could not be bothered with customer needs. Two thumbs up for Jennifer
                by
                  • Recommended
                  Friendly, available staff
                  I shopped at the central store this past Saturday. I was so pleased to see friendly, available and knowledgeable staff. In the past the central store is always short staffed.
                  by
                    • Recommended
                    Store Being Stocked
                    Always Great Experience At Home Depot
                    by
                      • Recommended
                      Too many of things real contractors don't use a lot of.
                      Tired of having to always order items needed for our maintenance service operation that are needed right away. Tired of erroneous on-line inventory numbers. Tired of the auto-answer voice prompt system. Frustrated by employees who have no knowledge of products and their uses. Disappointed by "Pro" staff that don't seem to care about issues with availability, pricing, etc., because they know nothings going to change because some corporate rep. is the one making decisions.
                      by
                        Always has what I need
                        Always has what I need
                        by
                          • Recommended
                          Great service
                          Woman working the paint counter was great
                          by
                            • Recommended
                            Kitchen redo total frustration
                            We’ve been trying to get our kitchen cabinets installed for 4 to 6 months now and it’s always something that delays it another 6 to 8 weeks. Very frustrating. I wished I had used a different resource for doing this kitchen redo.
                            by
                              This is the Home Depot location to go to if you need assistance with anything!
                              I was replacing my cellar door at home and needed some plywood cut to certain specifications and few other items to complete my project. ALL associates treated my with courtesy, respect and professionalism! Definitely love this Home Depot location!
                              by
                                • Recommended
                                Home Depot North 72nd
                                I live in the neighborhood and have spent thousands of dollars at this location for home improvement needs since 2005. Many members of this community believe that the quality of service at this location has declined over the years.
                                by
                                  Clean and easy to navigate
                                  The store was well stocked, clean and safely organized. The associates were pleasant.
                                  by
                                    • Recommended
                                    Exactly what I wanted.
                                    With the extensive power outage that has occurred, we were using every available device for cooling. Thankfully we have a generator and I was able to recharge my Ryobi fans' batteries. Upon learning that the outage was going to last days longer, I decided to use the electric option, but I needed to purchase the cords. I walked into the store and was directed to the correct aisle by a friendly store associate. There I found the exact cords in the correct length that I wanted. There was a sufficient supply, so I grabbed the cords that I wanted, paid, went home, and plugged my fans in and had my very own fan club.
                                    by
                                      • Recommended
                                      Great Customer Service
                                      Lloyd is a great asset to your store, since it is hard to find everything because it's so big. Lloyd helped me find everything I needed and walked with me to find exactly what I was looking for.
                                      by
                                        I love that you have a lot of product to choose from
                                        I have bought lights lawn mower parts weed eater parts
                                        by
                                          • Recommended
                                          Help! I have a leaking water heater!
                                          Judy Blum who works at your jobbers desk, listened to my dilemma and found the right appliance and person to install it. Turns out I just needed to cap a pipe and the old water heater was working well and did not need replacing. She helped return the water heater and I am so confident in the help you have available and in store staff. You saved me $3,000.00 which is what another company had quoted me that same day. Invaluable this woman at your 72/Ames store. Omaha. Thank you so much!
                                          by
                                            • Recommended
                                            Great Customer Service
                                            The Customer Service at this particular store have been noticeably improved. We can tell they are making an extra effort to make the customer experience better. We love shopping this store!
                                            by
                                              • Recommended
                                              beware
                                              Poor customer sevice and follow up to resolve issue
                                              by
                                                Thank you Shay for your help
                                                I came to pick up my order but needed 1 more of the items. Shay made sure to get some to help get the last one and someone to load them into my truck.
                                                by
                                                  • Recommended
                                                  Jade
                                                  Need a transparent deck stain and Jafe was very helpful, friendly, patient, respectful and listened to my needs. HomeDepot has a variety of available products for your home projects whether it's home decor, wood, etc. thanks again Jade you make HomeDepot a come back again store.
                                                  by
                                                    • Recommended
                                                    Good Features for product w/ accessories
                                                    Store was limited to in stock DeHumidifiers. Supervisor: Deja’s F was very helpful in placing an order for a 70pt product.
                                                    by
                                                      • Recommended
                                                      Blake goes above and beyond in customer service! Will be back!
                                                      I went for two specific items & was having trouble finding. Blake was walking by & I asked where I could find the first item and directed me right to it. I found the other item but the box was damaged & too heavy for me to lift. He saw me again & came back to me to ask if I needed additional help. I told him what I found & he took additional time to go through the box with me to assure the item was still in good shape. It was & he also helped me get it to & into my vehicle. Great service!! Many other retail stores could learn from this.
                                                      by
                                                        • Recommended
                                                        Todays rude Cashier
                                                        Michaela is the name on the receipt. She ignored me for a few minutes, glanced twice and continued to ignore me while she was texting or playing on her phone. Then she acted like it was an inconvenience to ring me up. Total fail HomeDepot
                                                        by
                                                          dedicated service
                                                          One day I went tp purchase a lawn mower, but I only had $300.00 dollars. This employee name remmie must of notice the discussed look upon my face. Remmie assisted me ,and shared informatio ,and help me to recieved an account card for purchasing materials for my house, and tool box for my pick-up.
                                                          by
                                                            • Recommended
                                                            Great customer service
                                                            We went in to buy a picnic table and when we got there there were several to choose from. Amy was great at the check out and Reemie was great when we had to get the table unlocked outside.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 469 reviews

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