Reviews for Central Omaha #3202

Excellent customer service from the Special Services Desk - Reenie (ASM) & Lia ? (from Special Services) took my order and got me out of the store in record time. Very pleased and can't wait till the product comes in to install in my new place !!

Flawless execution and customer service! Kenya and Jonathan were ON IT! thank you again for your help, attentiveness and time. I cannot thank you enough

Amir was awesome when checking out

Amir was friendly and a ton of help with my return. People like him make me choose Home Depot over the competitors.

The flooring department was well stock. This department did offer a few sales as well

Amir was extremely helpful in my return of a defective product. He went out of his way to assist me in finding everything I needed

Store 3202 always has everything I need when I go there. Their staff is always helpful and positive.

Adriana was very helpful in completing the item I was ordering.

Adriana the best. super helpful

:) she explained why my card wasnt working l

got the help i needed fast

I love coming here they are so nice

Kenya you are helpful and friendly!

Quwon did a great job helping with getting a lamp down and making sure I had lightbulbs. He also rang me up.

I bought a piece of lumber that was supposed to be 1×12×6. Which means 12 inches wide, but it is 11×1/4 inches wide. Very disappointed. I feel cheated

Super satisfied with the items I purchased

WE BOUGHT THIS WASHER AND DRYER TOWER THAT WAS ON SALE AT HOME DEPOT * WE SHOPPED AROUND THE CITY FOR 3-5 DAYS FOR THIS SAME/SIMILAR WASHER AND DRYER TOWER * THE SAME PRODUCT WAS $250-$500 MORE AT THE NOT TO MENTION GREAT NAME STORES * WE ARE VERY PLEASED WITH OUR WASHER AND DRYER TOWER PURCHASE AT HOME DEPOT - HOME DELIVERY, SET UP AND TAKE AWAY OLD SET WAS SCHEDULED VERY SOON...

Staff is patient and helpful throughout the store.

Enjoyed Rachel and Adriana at customer service. Very happy and helpful pleasant experience.

Every one at this location is very helpful and friendly.

This is the best Home Depot in Omaha. It’s always well stocked and there are people actually working to help you. People are very helpful at the Home Depot on 72nd/Ames

We bought the DeWalt battery operated pruner. This pruner is outstanding. 1100 cuts just on one charge. We wanted to get another battery so he did so a couple of days later. You will love the customer service you get from the friendly staff at Home Depot.

HomeDepot has a variety of product and if unable to locate. They have employees Carmen and Agha who will assure that your shopping experience is a valued one. Thanks to them and their team for understanding a customer's time is valuable. Great job.

I was prompted to visit store because of product failed to work. I received assistance from MGR Derek who went above and beyond to solve the issue. I paid for product at Customer Service Desk, being greeted with a smile by Rachal who also thanked me for coming. Cudos to both of them.

I was apprehensive about going there at noon on a Saturday as well as It's been the first cool day in over a week- I knew they'd be busy. I immediately found what i was looking for once I walked in!! I got to the register and Brenda was ready with a smile to check me out! No lines, no waiting, definitely VIP treatment. After the past few years after the pandemic, its hard to find good customer service. Lines are long, places are short staffed, tempers are short... but Brenda was fantastic! A breath of fresh air.

WE LIKE THE BEHR PAINT

I have been shopping at this Home Depot location on N 72nd street omaha for a long time and I honestly can’t remember ever having a bad experience , and my most recent visit I was helped in multiple departments with a smile, everyone who helped went the extra mile and spent a little more time making sure my needs were met . I honestly felt like they liked helping , some other places I have felt like I was an inconvenience. At this Home Depot every one really cares. I accidentally left my credit card and my cashier at the time gave it to management and I was able to get my card back with no issues . I prefer home depot because of everyone is always willing to help. Wow thank you home depot for always making my day.

I bought a Milwaukee m18 trimmer tool only 7/13/23. I had it fail 8/19/23, so went to go back to exchange with a new one but they didn't have one in that day. They took my refund from original price with a discount and had me order a new one to arrive 8/21/23 for 5:30pm. Go in to get my new trimmer and they don't have one that was supposed to be there already. I try to get my refund but they only keep wanting to give a the discounted price instead of the original price for the trimmer. Now i don't have a tool or enough to pay for a new trimmer. Customer service representative were pushing to take the discounted price and or nothing. Basically just trying to get me out of the store already instead of trying to make it right.

great helpers, thank you

Blake helped me pick the right paint for kitchen cabinets. I am 68 and had grabbed wall paint in error.