#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(972)758-2402

Rental Center

(972)758-2408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1801 W Parker Rd

Plano, TX 75023

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 638 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (638)
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Showing 1-30 of 638 reviews
Not at all impressed with this store
Ordered online. Picked up at the store. Box had a small tear in the side and this is what the $100.00 + (normal price) trash can looked like.
by
    Always ask for Jenny in appliances.
    Our experience at the HD #6833 in Plano, TX was mixed. We found what we wanted to buy, asked for help twice and did not get it. Finally we found Jenny in Appliances and, despite the need to process the transaction 5 times, because of system problems, she prevailed and we got what we wanted. Always ask for Jenny at Plano!
    by
      • Recommended
      Rheem 50 gallon hot water heater
      Installers shown up and installed the heater on time. Decker and I cant remember the other gentleman's name knew exactly what to do. They were polite and fast from Same Day Water Heaters. They cleaned up water on the floor. I would recommend Home Depot and them to ask for "Decker Team" to my friends if they needed a hot water heater.
      by
        • Recommended
        Great sale on a mini freezer.
        Outstanding saleswoman The delivery men were professional, polite and fast.
        by
          • Recommended
          Easy On-line Shopping
          I was unable to find the item I wanted at any kind of store. I was able to order it on-line at Home Depot. Ordering on-line is very easy, and the pick-up is so efficient.
          by
            • Recommended
            Very good store to shop in !!!
            This store is centrally located and has very good stock of materials along with very helpful employees that will ask if they can assist you. The assistance is in the form of locating items, but more importantly assisting you with your project, if needed. There location is fantastic because it is centrally located in Plano.
            by
              • Recommended
              Love my Local Home Depot
              I enjoy home projects and Home Depot is always helpful and rarely condescending about it. Very nice location and people.
              by
                Warm and cozy neighborhood store
                I buy regularly small items but recently a refrigerator. Great customer service.
                by
                  • Recommended
                  Marti Jo was terrific!
                  Marti Jo went the "extra mile" to help me with mt most recent purchase. I was confused on the price of the product and she sorted out the issue.
                  by
                    • Recommended
                    New Home Appliance Purchase
                    Went to Home Depot to shop for appliances for our new home. We have LG appliances in our current home. Jennifer in the appliance department was very knowledgeable of the LG appliances, answered all of our questions, including financing and delivery. We purchased new refrigerator, range, dishwasher, above range microwave and washer dryer (all LG). Since, they have not been delivered yet, I cannot review the products. However, the interaction with Jennifer was outstanding.
                    by
                      • Recommended
                      Thanks!
                      I found the item I needed very quickly and checked out. There’s no need to request a survey for an $11 item.
                      by
                        Happy
                        Everyone was great at the check out very helpful
                        by
                          • Recommended
                          Best Home Depot location by miles
                          I have been going to this location for over 10yrs. I work in several areas and frequently go to HD for products. Michael the manager keeps this location in perfect order and has everyone one the same page on how to interact with customers about their needs and the location of where everything is at.
                          by
                            • Recommended
                            Purchase microwave
                            I knew what I needed and was able to order it and book delivery and install
                            by
                              • Recommended
                              1 found this review helpful
                              Extra hands
                              Please have some extra help in the plumbing and electrical departments, it lacks assistance to homeowners who are looking for solutions.
                              by
                                • Recommended
                                Great experience working with Lisa in Millwork/Doors!
                                Lisa was a great help in ordering what we needed for our bathroom remodel. We hope to work with her again on the next part of our project.
                                by
                                  • Recommended
                                  You need it they got it!
                                  No matter what it is they have it! Nuts and bolts to lumber to appliances to flowers! And very helpful staff! Go there, go there NOW!
                                  by
                                    • Recommended
                                    Poor service, rude cashier, price charged not price posted
                                    Price posted was not price charged.
                                    by
                                      Home Depot Employees
                                      We were impressed with Gary and especially Marti Jo - both worked with us in replacing our RV kitchen countertop and sink.
                                      by
                                        • Recommended
                                        Has everything we need.
                                        I'm probably at this Home Depot weekly. I purchase plants, outdoor items, light bulbs, small tools, paint, paint brushes, shelving, etc. They always have what we need. I do look up this location on the internet so I know where (in store) the items that I'm looking to purchase. Aisles and ends are marked but I still do this, just so I'm not back tracking.
                                        by
                                          • Recommended
                                          needed help ty for great advice
                                          helped me with my project ty for advice from scott and benjamin
                                          by
                                            • Recommended
                                            nice store
                                            very clean and organized store. I found what I needed quickly. Helpful and friendly employees.
                                            by
                                              • Recommended
                                              Self checkout only
                                              Self checkout only ! We don’t work for Home Depot !
                                              by
                                                Great Customer Service
                                                I received Excellent Customer Service on May 7 2024 from Mr. Jason in Lawn and Garden Center. Please recognize this great associate. 1801 West Parker Rd. Plano Tx 75023
                                                by
                                                  • Recommended
                                                  project center
                                                  you can find many items
                                                  by
                                                    Fence post for wire mesh fencing
                                                    Fence post was close to what was shown on store website but shorter than what I found online duevtonselectedvitem not being in stock. I paid a buck more for the available item vs what was listed online for store inventory. Items wasn't located where it was shown online so I had to waste time for the unexpected "Treasure Hunt" phase.
                                                    by
                                                      • Recommended
                                                      Shoutout to Paul!
                                                      Great store, has everything you need and extremely friendly/helpful staff. Paul was awesome and helped me with my problem in no time!
                                                      by
                                                        • Recommended
                                                        Never disappointed!
                                                        Every time I enter the site, the employees are very helpful and knowledgeabl
                                                        by
                                                          • Recommended
                                                          Jenny in appliances is a monster incredibly rude
                                                          Jenny in appliances publicly berated me for testing my spray paint even though paint is not even her dept and she has no business screaming at customers
                                                          by
                                                            1 found this review helpful
                                                            Excellent Customer Service
                                                            Purchased the 4 door Bespoke with beverage center. Absolutely love it! Rosie and Yollanda are amazing! Rosie took the time to answer all questions we had.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 638 reviews

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