#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(423)728-7602

Rental Center

(423)728-7608

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

546 Paul Huff Pkwy Nw

Cleveland, TN 37312

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 457 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (457)
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Showing 1-30 of 457 reviews
Awesome store
Very helpful. Picked up a special order door and noticed a 15% off sale even though I had already paid for it. Associate was so helpful in getting 15% off for me even though I had already paid. Always enjoy the Home Depot
by
  • DIY
Good experience
I wish I had asked the associate's name so I could commend him. He was young and I didn't expect him to be so helpful or so very knowledgeable. We were in and out in no time with our purchases because he was able to help us so well.
by
  • DIY
  • Recommended
Great quality items!
The Pro Desk at the Home Depot in Cleveland, TN makes it easy to keep coming back. The great Home Depot prices make it profitable to keep shopping there. Brian, Aaron, Katie and Chase could not be more helpful when I need their opinion on the products to purchase. What great employees! One reason I keep going back is due to the great employees that Home Depot hires!
by
  • Pro
  • Recommended
Special Orders - No Problem!
I would definitely place special orders and purchase online with the Home Depot in Cleveland, TN again. I received my order (getting an update from Brian in the Pro Department) every few days which I really appreciated. He was definitely on top of my special order as he knew I was waiting on it to complete a project. Great job Brian!
by
  • Pro
  • Recommended
Perfect Paint! Perfect Project!
Even though I am not a painting contractor, I buy my share of paint for so many different projects we have going. Home Depot has been my go to paint store as John in the paint department is so knowledgeable and is so pleasant to work with. He always inquires, finding out what I am painting to make sure that I purchase the correct paint for the perfect project! Always goes above and beyond and is a great employee at the Cleveland, TN Home Depot.
by
  • Pro
  • Recommended
Well stocked store!
I shop Home Depot in Cleveland, TN almost every day for my business. The store is so well stocked. On occasion, I have to place a special order through the Pro Desk and cannot say enough about the Pro Desk employees: Brian, Aaron, Katie and Chase. It was a pleasure today to shop at Home Depot!
by
  • Pro
  • Recommended
So easy to place a custom order!
I order previously a specific item which was an odd size. The item came and in and I realized we were short one for the job we were doing. It was so nice to be able to call Brian in the Pro Department and he immediately said they would try to expedite so that we would have shortly and didn't have to suspend working on the job we were currently involved in. Soooooo easy! Thanks Brian!
by
  • Pro
  • Recommended
Pro Desk is Top Notch!
I could not run my business without the Pro Desk at Home Depot in Cleveland, TN. Brian, Aaron, Katie and Charles are always so helpful. Their expertise and experience make my job so much easier. Keep up the good work!
by
  • Pro
  • Recommended
Great Store - Cleveland, TN
I cannot say enough nice things about the Cleveland, TN store. From the cleanliness, to the employees to the Pro Desk. A great store all around!
by
  • Pro
  • Recommended
Need a special order product? Go to Home Depot, Cleveland, TN.
If you are looking for a special item that you cannot locate anywhere else, go to Home Depot in Cleveland, TN and ask for Brian. He really goes above and beyond trying to find it for the lowest price possible. If he cannot locate it, he usually comes up with an alternative plan to get the job done. Way to go Brian!
by
  • Pro
  • Recommended
Great Employees!
I went to Home Depot today thinking it would not be a very fruitful trip, not that I am a negative person, but was on the hunt for an odd part for something 20 years old. Kelly Whaley in hardware helped me find exactly what I needed. Her patience was particularly impressive as anyone else might have said, ' no mam, we don't have it', or 'sorry, can't help you', but Kelly's persistence paid off with me leaving the store a very satisfied customer. Thanks.....Kelly and thanks Home Depot!
by
  • Pro
  • Recommended
Well stocked store!
I am very impressed when I am looking for a certain drill bit, or part that I need in order to complete a project that I am working on that the Home Depot in Cleveland, TN always has it. Only on occasion do they have to order due to special size or color. Very impressed!
by
  • Pro
  • Recommended
Roofing Job
Excellent experience with very friendly associates and greta pricing with everything i needed in Stock..
by
  • Pro
  • Recommended
A great shopping experience!
This store should be commended for the hiring of their employees. Brian, Aaron & Katie at the Pro Desk go above and beyond my expectations and always do their job with a smile. They are eager to help in any way they can to assist with any of the projects I throw their way. Good job - Home Depot!
by
  • Pro
  • Recommended
Want service Go to Cleveland, TN Home Depot!
I was in a hurry, however, needed paint so to Home Depot I headed since I knew I could get in and could get out and still make my next appointment. John in the paint department and Brian at the Pro Desk kept me from being late as they were helpful, as usual. I always choose this Home Depot as I can always count on the service I receive.
by
  • Pro
  • Recommended
Very helpful!
The Cleveland Home Depot store is the most helpful store in the area. They truly live up to the saying 'service with a smile.'
by
  • Pro
  • Recommended
Great store and service
Store was clean and friendly workers with proffesional look and knowledge
by
  • DIY
  • Recommended
Always a great experience
The only place we go for our home improvement needs
by
    • Recommended
    Always the best service
    They are helpful every step of the way. Even on the slight chance they don't have what I need, they are sure to inform me of where I can find it.
    by
      • Recommended
      A+
      My experience was great! The gentleman who helped me was very knowledgeable in his department! Great service great store!
      by
        • Recommended
        Appliances buying made easy!
        Home Depot and its employees are friendly, courteous, helpful, and knowledgeable about all home improvemenst, and materials. I was really glad when Home Depot came to my town.
        by
          • Recommended
          GOOD EXPERIENCE
          the materials I was looking for was easy to find at a comparable price to other store. Associates very resectful and helpful
          by
          • DIY
          • Recommended
          Wished I had help.....
          After asking 3 or 4 employees, finally found item I was looking for. Then as item was too big for SUV, saw a wrap station. Several employees watched me struggle with getting it on and then it broke before I got home. They definitely need to work on customer service there.
          by
            Rex Morrow
            Completely satisfied! Speedy service and excellent help gathering my supplies.
            by
              • Recommended
              Awesome service experience
              It was a very pleasant experience at the store. Associates were knowledgeable and polite. In and out in just a few minutes. Keep up the good work. Will definitely recommend.
              by
              • Pro
              • Recommended
              Really great experience
              Jane , the lady at the customer service counter was an exceptional help during ths shopping visit today
              by
              • DIY
              • Recommended
              great people good store
              when you enter the first thing you would notice is the store is very clean neat and orderly.the store has a wide array of choices.the associates are friendly and available to assist in your shopping needs. I am a bargain shopper so I will watch the ads for something I may need or want and I usually find it. I really like the tools hardware and outdoor equipment.I have been shopping home depot for 30 years and will continue.
              by
              • DIY
              • Recommended
              Thank you!
              We recently move to the area, and bought our Christmas tree for our first Christmas in our new home. The buying experience was the best I have ever had. The care and passion the associate gave us was amazing. His name is Brian. Brian showed us excellent customer service. He made sure our first Christmas in town would be one to remember. My children were so excited to have a live Christmas tree! They clapped and danced when we set it up. Thank you Brian and Home Depot for helping to make our Christmas a memorable one! Sometimes the small things an associate does goes a long way.
              by
              • Verified Purchase
              • Recommended
              Great assist from Craig Batchelor , associate in mill works dept. knowledgeable and professional
              Craig Batchelor in mill works was helpful in selection of interior and exterior door selection. Store overall has good choices, brands and associates.
              by
                • Recommended
                Visited store on Black Friday...no long waiting. Overall, great store experience.
                Visited the store on Black Friday and was surprised the store wasn't as crowded as expected. Overall, good experience.
                by
                  • Recommended
                  Showing 1-30 of 457 reviews

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