#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(423)728-7602

Rental Center

(423)728-7608

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

546 Paul Huff Pkwy Nw

Cleveland, TN 37312

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 457 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (457)
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Showing 1-30 of 457 reviews
The store and associates are top notch. I have never had an unpleasant experience in this store,...
The store and associates are top notch. I have never had an unpleasant experience in this store, and I am in there, weekly. Keep up the Great work!!!!
by
  • Verified Purchase
  • Recommended
Store was very clean and neat. Employee at service desk was VERY HEALPFULL!!!! Employee in tool s...
Store was very clean and neat. Employee at service desk was VERY HEALPFULL!!!! Employee in tool section was very knowable, he knew just what I needed and were to find it and what was the best deal for my money!!!!!!
by
  • Verified Purchase
  • Recommended
Great store and workers are very helpful
Great store and workers are very helpful
by
  • Verified Purchase
  • Recommended
Csr was very rude
Csr was very rude
by
  • Verified Purchase
Very organized and plenty of personal to assist you .
Very organized and plenty of personal to assist you .
by
  • Verified Purchase
  • Recommended
Don't buy anything you need help loading. They will see you need help and go the other way.
Don't buy anything you need help loading. They will see you need help and go the other way.
by
  • Verified Purchase
1 found this review helpful
The employees are very polite at this store! They go above and beyond to ensure you find what you...
The employees are very polite at this store! They go above and beyond to ensure you find what you are looking for and if they don't have it they will guide you to a store which has it. Great job!!
by
  • Verified Purchase
  • Recommended
I want to thank Bryan Mcclain and Doug Fowler and their manager for helping us out of an impossib...
I want to thank Bryan Mcclain and Doug Fowler and their manager for helping us out of an impossible situation. (Locked car with no keys or cell) Bryan secured permission from his manager that day (Sunday, May 13, 2018). Not only did Bryan and Doug NOT damage our vehicle ( which I would have understood) they got into our locked car and unlocked it for us, greatly relieving us ! They would take NO reward for helping us - not even lunch. THANK YOU Home Depot for hiring caring, wonderful people !!! Bryan - thank you for your amazing patience and understanding. Doug - thank you too !
by
  • Verified Purchase
  • Recommended
Some of the most friendly associates I have ever had the opportunity to work with. Highly recomm...
Some of the most friendly associates I have ever had the opportunity to work with. Highly recommend the store for any products you need.
by
  • Verified Purchase
  • Recommended
Great customer service from the Manager Rob and sales associate Aubrey. They resolved an online o...
Great customer service from the Manager Rob and sales associate Aubrey. They resolved an online order issue. They literally had my order pulled up in the system when I arrived to the store and had my items loaded up and ready to go. My husband and I were extremely impressed with the customer service. We will be returning to this store for future purchases.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The helpfulness of the staff particularly the lady who sold us our large appliance .. She was hel...
The helpfulness of the staff particularly the lady who sold us our large appliance .. She was helpful courteous and apologetic when there was an issue with the sale barcode not working even after she had another associate to ensure that she was doing it correctly (and she was) she eventually had to adjust the price of the item manually..... The store was clean and although overwhelming in the way they have to stock it.... It seems that there is always an associate just a few feet away willing and able to help you out in finding the right isle and bin number for the item you need.
by
  • Verified Purchase
  • Recommended
I like this store, because the sales people are so good to help you find what you need. The price...
I like this store, because the sales people are so good to help you find what you need. The prices are very reasonable, especially on plants and trees. I just love this store because it has anything I want!
by
  • Verified Purchase
  • Recommended
Awesome store with great help available everywhere in the store!
Awesome store with great help available everywhere in the store!
by
  • Verified Purchase
  • Recommended
Excellence in customer service with a Friendly atmosphere. Very clean and neat.
Excellence in customer service with a Friendly atmosphere. Very clean and neat.
by
  • Verified Purchase
  • Recommended
The associatesa at the store are friendly and very helpful. Nice place to shop. I love all the be...
The associatesa at the store are friendly and very helpful. Nice place to shop. I love all the beautiful flowers!
by
  • Verified Purchase
  • Recommended
Friendly staff willing to go out of their way to help. They would get 5 stars if they were more c...
Friendly staff willing to go out of their way to help. They would get 5 stars if they were more community involved.
by
  • Verified Purchase
  • Recommended
I always enjoy my visit at our Home Depot, friendly staff and they always have what I want.
I always enjoy my visit at our Home Depot, friendly staff and they always have what I want.
by
  • Verified Purchase
  • Recommended
Everyone just makes you feel at home . If you need help It just feels like they are on top of the...
Everyone just makes you feel at home . If you need help It just feels like they are on top of their game . They take Pride in keeping the store clean.
by
  • Verified Purchase
  • Recommended
This Home Depot always has what I am looking for with plenty of employees to assist when needed.
This Home Depot always has what I am looking for with plenty of employees to assist when needed.
by
  • Verified Purchase
  • Recommended
Latoria is hands down an asset to this company. Courteous and professional and a contagious smile!
Latoria is hands down an asset to this company. Courteous and professional and a contagious smile!
by
  • Verified Purchase
  • Recommended
One of the nicest & cleanest stores I have ever shopped at!!
One of the nicest & cleanest stores I have ever shopped at!!
by
  • Verified Purchase
  • Recommended
Great service. Great employees
Great service. Great employees
by
  • Verified Purchase
  • Recommended
Always enjoy shopping at this store. Everything is easy to find and the employees are always helpful
Always enjoy shopping at this store. Everything is easy to find and the employees are always helpful
by
  • Verified Purchase
  • Recommended
I am painting the interior of entire house and the paint department associates were extremely hel...
I am painting the interior of entire house and the paint department associates were extremely helpful and friendly.
by
  • Verified Purchase
  • Recommended
This store is spacious and laid out where you can flow through the store and get what you need wi...
This store is spacious and laid out where you can flow through the store and get what you need without having to go all over. The staff is always friendly and helpful. The aisles are clean and easy to pass with the large carts.
by
  • Verified Purchase
  • Recommended
great place to buy or browse; and friendly helpfull staff.; all products are easily found and or...
great place to buy or browse; and friendly helpfull staff.; all products are easily found and organized!
by
  • Verified Purchase
  • Recommended
The employee in the lumber department was very helpful and the cashier was friendly.
The employee in the lumber department was very helpful and the cashier was friendly.
by
  • Verified Purchase
  • Recommended
Customer service was excellent. Employees went above and beyond to assist me and my handicapped...
Customer service was excellent. Employees went above and beyond to assist me and my handicapped sister with our shopping. Clean store...well stocked...Great values too! Will be shopping here more often!
by
  • Verified Purchase
  • Recommended
we go almost daily!
we go almost daily!
by
  • Verified Purchase
My favorite in my area. Employees are very helpful and friendly.
My favorite in my area. Employees are very helpful and friendly.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 457 reviews

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