#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(719)572-1421

Rental Center

(719)572-1420

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

102 N Academy Blvd

Colorado Springs, CO 80909

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 635 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (635)
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Showing 1-30 of 635 reviews
Outstanding Management & Associates across the board
With little time for surveys it has to be said that Preston was born to be a Store Manager. His Customer skills, Store knowledge and devotion to Home Depot make him I'm guessing the youngest Store Manager in the Home Depot Corporation. I've worked with Preston for years at #1538 along with several of his staff. With many things changing at Home Depot and not for the good my hats off to Corporate for making good promotional choices with Preston, For the outstanding staff he has from management to janitorial and for making Home Depot a valuable addition to my business. Respectfully, John W Colorado Springs Contractor
by
    • Recommended
    Great associates very friendly and helpful
    Reason for not receiving a 5 star is limited selection, but mostly the poor quality of the Jeld-Wen Doors ( pics included) Recommend you should speak with your supplier.
    by
      Customer service attendance
      I just bought a 3/8 in1/4 in convertible ratchet can't wait to try it out on my business repairing cars
      by
        • Recommended
        Garden dpt was well stocked with healthy plants
        Nice variety of plants and planting materials. Good prices on pots and planters.
        by
          • Recommended
          Great customer service.
          Blayne gave me great advice for my landscaping project.
          by
            • Recommended
            Why bother
            I’m a proud veteran my Colorado drivers license indicate so I’ve gone through all the trouble of creating the pro count for my building materials but nothing absolutely nothing has allowed Home Depot to connect my veteran status with my pro account and allow me my military discount in this day and age of technological advances they just can’t seem to get the two connected
            by
              Experience with staff at home depot.
              Went to home depot to get bathroom sinks for our house, replaced and the head then dealing with Bruce, who had been very helpful through this whole project.
              by
                • Recommended
                Excellent customer service
                Home Depot representative stuck with me the whole time in ordering new appliances
                by
                  • Recommended
                  Great customer service and availability of products
                  The employees are always very helpful
                  by
                    • Recommended
                    Great place to shop
                    I bought some mulch and the employee was awesome. I received attention for my purchase and the employee loaded it into my car. I felt like a valued customer.
                    by
                      • Recommended
                      Poor service in follow-up misquoted time frame trying to understand why they would order across the United States wasn't looking out for the customer
                      For service wasn't explained that the product would come across the United States put me a 3 weeks behind schedule because of transportation probably won't use again lost a lot of money
                      by
                        Great employees at this location.
                        I got everything I came in for, and more!
                        by
                          • Recommended
                          Great Location
                          This location has everything in stock, is clean, and has friendly employees.
                          by
                            • Recommended
                            Could't ask for better customer service!
                            The ladies at customer service have been a big help every time I'm fortunate enough to visit the store. And I do often---- at least once or twice a week. Home Depot is lucky to have such staff. Thank you!
                            by
                              • Recommended
                              Sean in plumbing was so helpful
                              Sean in plumbing was so knowledgeable about the things that I was trying to buy. He helped me try to find a new one. And then he walked me over to the plant section and helped me with that as well. He was very helpful and so nice and also Kelley at the checkout helped me and was so nice and helpful as well.
                              by
                                • Recommended
                                The installation for the item I bought should be free for the customer.
                                I bought this item as a gift and again installation should be free.
                                by
                                  • Recommended
                                  Need more employees
                                  No one is ever around to answer questions about a product.
                                  by
                                    • Recommended
                                    Outstanding staff and service
                                    Walked in looking for lighting items. The service was excellent, every staff member I encountered was friendly, knowledgeable and helpful. I was able to purchase exactly what I needed and appreciated the personal attention by the staff. I will shop here from now on.
                                    by
                                      • Recommended
                                      It’s ok
                                      A highly shopped store. I recommend searching the product inventory before driving to the store. Many times I’ve patroned this location in the past 17 years and the items I’m looking for are unavailable. The customer service desk experience is confusing. Also, the associates are not always cheerful. Mostly talk to each other while processing your return. You’d rather they spoke in another language, rather than intentionally ignoring you.
                                      by
                                        • Recommended
                                        All works associates
                                        I am very satisfied with the treatment I received at this store. Thank you
                                        by
                                          • Recommended
                                          Awesome Halloween decorations!
                                          Nate was so friendly and helpful!
                                          by
                                            • Recommended
                                            Very Impressed with the management and staff at this location.
                                            We had limited time to find a list of items needed for outdoor area. Staff helped us find a grill, accessories, plants, top soil, and grass seed - and helped us get it all to our truck. Best part was the selection of grills was great and we could find one we wanted wiht no trouble.
                                            by
                                              • Recommended
                                              great service
                                              Great store and friendly and helpful workers.
                                              by
                                                Good store, decent prices
                                                There's usually at least one or two people working that may know or have personal experience in what ever product you are looking for project you are attempting. It may be hard to actually find a person that works there though.
                                                by
                                                  • Recommended
                                                  Checking out was a breeze
                                                  Went into Home Depot to cash in a gift card I received. When I got to checkout the lane was wide open even thoughthe store was busy. Tiffiney waited on me and got me in and out quickly. Best checkout skills i have seen in a long time. She even reminded me to use my brand new ProXtra benifit that she signed me up for the day before.
                                                  by
                                                    • Recommended
                                                    All around bad customer service
                                                    Placed an order online and delivery driver decided to leave my package by the curb. Called the store and they could not schedule a return pickup or have the item redelivered properly. Decided to just take the item back to store where I was only given a refund minus the shipping cost. When I asked to speak with the manager, he or she was too good to take 5 minutes to talk to me.So overall trashy service and will not be returning.
                                                    by
                                                      Great store!
                                                      Easy parking, friendly and knowledgeable associates, excellent selection and items in stock great prices. Will shop there again.
                                                      by
                                                        • Recommended
                                                        Top tier customer service
                                                        I shop this store almost daily and enjoy most interactions with the workers. But one in particular stands out above the rest. Aja in Customer Service/Returns not only provides me but all she interacts with a wonderful experience. And her smile while doing it will make your day!
                                                        by
                                                          • Recommended
                                                          EXCELLENT STORE
                                                          EVERY EMPLOYEE THERE IS PROFESSIONAL AND NICE. GREAT CUSTOMER SERVICE. THE STORE IS WELL LIT AND VERY CLEAN. COLORADO SPRINGS STORE ZIP CODE 80909 OFF PIKE PEAK AVE.
                                                          by
                                                            • Recommended
                                                            Excellent Store for the Home
                                                            I have been performing home improvements and have been able to find everything I need. From upgrading my indoor & outdoor living space, to repairing whatever goes wrong with my older home. Replacing appliances with the latest and greatest. To repairing grandma's favorite lamp. Thank you, Home Depot
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 635 reviews

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