Reviews for Covington #165

We visited this location for plumbing supplies and light fixtures. The customer service was amazing. We usually have to chase down an orange jacket, but not at this store. I would highly recommend this store.

Plastic covering and likely will buy more

Great place to shop for all my home needs

I run a maintenance department for a community so I am in this place every other day and have got to know quite a few of the employees to the extent they know my grandchildren they are really awesome people and very helpful

My rating is regarding getting help with finding / questions about a product. It seems most employees ignore that you may need help, being a female on a mission to find something is important. It is very time consuming when you are running from one end of the store to the other trying to find what you are looking for.

Miss kIMA was My delivery person was excellent and very perfessional . The way that she operated her equipment was so amazing 👏. She's the best.

I rented a carpet cleaner and he gave tips and advice on cleaning

Story employees are not very hard-working. They’re more interested in hanging out and arguing with one another as if it were a night at the bar.

The manager Colleen it's not just any manager. Every time I go in there she helps everyone. I go out of my way to go to this Covington store and I live much closer to other Home Depots

Bought a patio dining set. Everyone was very helpful and help to load the set into my car. This location is always helpful

Raushanah thanks for helping me today and helping me find the right product to fit my needs. There was a big sale on cordless power tools and you did a great job finding me the right combination to fit my needs.

Ms. Lisa was absolutely STELLER. Her hospitality, joyful personality, smile on her face and fantastic character. She’s absolutely FANTASTIC. She was beyond helpful even when I forgot something and had to walk away to grab it! I hope Ms. Lisa sees these reviews I left, I want her to know that’s she’s doing amazing and thank her for providing the fantastic experience!

Mr. Charles is always willing to assits customers while they check out and offer great conversation.

Tia was so helpful resolving my issue. I placed an order in April. Never received it. I had to cancel that order and place it on line. She made sure I still got the sale price. She is so sweet and helpful.

This store employees are friendly and they carry a good amount of products. Just check on products that have been brought back to store.

Raushanah was a sweetheart. Minor things can have a major impact. Thank you again Raushanah!

I needed pool salt and Erin and CC in the garden center were very helpful. CC loaded my cart and then waited for me to check out and loaded up my car. Erin called for CC to assist and checked me out quickly.Very helpful and courteous!

I had to purchase some wood for a.project and I was alone. Associate Neil was so helpful. He helped me choose the wood and load it into my Suv. Neil is a great employee!

store is clean and usually well stocked.People are helpful

I received a high level of customer service from Tia to correct a purchasing issue. She maintained a smile and was engaged in providing a resolution to my concerns.

I bought a refrigerator and a oven for my home about 2 years ago and I'm very happy with my purchases from this Home Depot. Thank you!!!

The staff here were super helpful and even pulled someone out of a meeting to come cut a sheet of plywood for me! All were so friendly and welcoming.

I had to pickup some materials for my husbands “honey do”list and I didn’t know where to start but Katie was such a big help and with a big happy smile.

As a contractor we shop here for everything! Their pricing and customer service is unbeatable.

Beware roaming surveyors who seem to promise a gift card for answering a few questions - you find out later that you get the card only if you allow a water testing contractor to visit your home, test your water and attempt to sell you a water purifying system. Very deceitful! Just say NO! Just stay NO!

had to pick up an online order- did not catch her name but associate who helped me greated me with a big smile, processed my order quickly and even offered to help me load the items.

I shop Home Depot very often !! Good deals .. lots to choose from .. Sherrie in the paint was very nice !!

The customer service at the Covington, Ga location is on point. I mistakenly left my house without my home depot credit card, then went to the self check out. The female employee there was understanding and asked for my drivers license, as she instructed me to type in the DL#, I realized I had also forgotten my glasses. She then proceeded to locate a pair of readers (glasses) and I was able to see the numbers and type them. I really appreciated her level of customer service.

Went to the paint department without a clue of what to buy to paint my bathroom. Sherry help me from beginning to end and provided excellent customer service. I left with no questions unanswered and learned a few things as well😁 Thank you so much Sherry❣️ In a world where customer service is seriously lacking it was a pleasure to encounter you.

Continue to hire employees like Shantel. She exemplifies the highest professional level of customer service!