#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(203)825-3330

Rental Center

(203)825-3354

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

114 Federal Rd

Danbury, CT 06811

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Customer Store Reviews

  • 4.5 out of 562 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (562)
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Showing 1-30 of 562 reviews
Great Store Experience
I only shop at Home Depot and never at Lowes. Why? Within seconds to a few minutes I always have access to a knowledgable store assistance without having to look all over the store for one. At Lowes I have to wander up and down aisle after aisle and eventually give up and go and stand in line at the customer service desk and then wait for them to call someone to help and twice they did not know the answer or Lowes did not have what I was looking for. Home Depot has always had what I needed and someone who knew exactly what I was talking about and helped me immensely. It is the ready availability of assistance and their amazing competence that keeps me a happy and loyal Home Depot customer. This is the only Home Depot store I have ever visited. I presume the others are equally good.
by
  • Verified Purchase
  • DIY
  • Recommended
Had the products. Associates helpful.
Store had all but one of the products I was looking for. In particular had a hard to find concrete product (one filled with fiberglass reinforcing). As opposed to what I had been used to in years past, all - yes, all - of the associates were helpful and knowledgeable, and several went out of their way to help me find what I needed. (I have seen a similar improvement in other Home Depot stores)
by
  • Verified Purchase
  • DIY
  • Recommended
Exceptional Home Improvement Store
Home Depot personnel are attentive and most helpful!
by
  • Verified Purchase
  • Recommended
THE STAFF WAS INCREDIBLY HELPFUL.
WE RECEIVED GREAT HELP PICKING OUT A GRILL. THE STAFF HELPED US RENT THE VAN, LOAD THE GRILL AND A BUNCH OF MULCH. THEY WERE SO HELPFUL AND IT WAS A CRAZY SATURDAY.
by
  • Verified Purchase
  • Recommended
Not enough associates in the store
Store was much better 6 months ago. Something must have changed since last fall.
by
  • Verified Purchase
Excellent customer service
At was very happy with the customer service help when needing assistance on purchasing my gas grill.
by
  • Verified Purchase
  • DIY
  • Recommended
Very nice experience!!
Had a very good experience during my past visit to Home Depot! Thanks again for all your help employees of the Danbury, Home Depot!
by
  • Verified Purchase
  • DIY
  • Recommended
Excellent Staff goes out of thier way to satisfy
On a recent visit to the Danbury Home Depot to pick up a gas grill that was on-sale and purchased on-line Amanda and her management team went the extra mile to be sure I left happy after finding that the item I purchased was out of stock. They substituted a better grill at the sale price and made sure I was able to fit it in my car.
by
  • Verified Purchase
  • Pro
  • Recommended
Special shout out to salesperson Shirley P - fantastic help and the reason I bought my washer and dryer from HD!
again - Shirley P was such a huge help - and kind and considerate of my time!
by
  • Verified Purchase
  • Pro
  • Recommended
A fun home improvement and hardware store to visit
I was able to find exactly what I came for in relatively little time with the help of an associate
by
  • Verified Purchase
  • Recommended
The store needs help!
The Danbury store is dirty, products not neat on the shelves, poorly lit, and many associates very unfriendly and unhelpful.
by
  • Verified Purchase
  • DIY
good people
This store is one of two in my area generally this is the one i go to.
by
  • Verified Purchase
  • DIY
  • Recommended
First place I go when I need something.
First place I go when I need something for work or my home. From tools to bird seed.
by
  • Pro
  • Recommended
Great Customer Service
Don helped me select the proper LED bulb for the exterior of my house. He was very nice and informative. Thanks Don!
by
  • Pro
  • Recommended
Living in many towns in the area I have shopped here many times with success.
We have lived in Danbury, Bethel, and New Fairfield over the years and have shopped at this store many times with great success in obtaining our needed items. If it wasn't currently available an associate would help us order it or find it in another store. I am more than satisfied with the service.
by
  • DIY
  • Recommended
easy, quick and very helpful expierience.
The store is very well organized and the staff is very helpful. They stayed with me until I picked up everything I needed.
by
  • Pro
  • Recommended
Mike Wanke Bath Room Design
Mike did a great job in designing and ordering custom KraftMaid gear for our bathroom renovation project. Thank you Mike. My wife and I appreciate Mike's efforts.
by
  • DIY
  • Recommended
Great store!
Been to Home Depots all over the country and this is the best!
by
  • DIY
  • Recommended
great store, nice attendents
everything nice in storage, ease to find, people available to help all time, everything cleaned and organized .
by
  • Pro
  • Recommended
quick and easy !
Item was ready for pickup when I got to the store ... quick and easy transaction !
by
  • DIY
  • Recommended
Easy in and out
This store always has easy self checkout and super helpful people in that area
by
    • Recommended
    disappointed
    disapointed in change of military discount , i will be shopping at lowes
    by
    • DIY
    Great Store Experience
    It was great! Everyone was so helpful and it wasn't a stressful visit.
    by
      • Recommended
      everything i needed and then some
      always has what i am looking for and help is available if needed
      by
      • DIY
      • Recommended
      Associate of the year!
      My husband and I went to Home Depot to get a runner for our stairs. An associate was called to help us and Nathan N. was tremendous! He was courteous, knowledgeable, pleasant and made the entire trip a great experience. You could tell that he took pride in his work. He was fantastic! As an aside, JoJo called a couple of days later to finalize the transaction, and she, too, was wonderful. She was very friendly and funny! Two great experiences at Home Depot within 3 days!!!
      by
        • Recommended
        Best Home Depot store
        Nice and helpful people. Made for an easy in and out and back to work experience.
        by
          • Recommended
          Overall Exp
          Very friendly and helpful and guided us In the right track.
          by
          • Pro
          • Recommended
          Satisfied Customer
          Good experience with Pro Desk Had good experience with previous store that is no longer there The manager that was in store at the time I purchase my snow blower agreed to honor delivery price set by previous manager The delivery driver was excellent also.
          by
          • DIY
          • Recommended
          What you need when you need it!
          Great selection of products and I was able to find and compare lighting options for a DIY project. Associates were knowledgable and available to assist.
          by
          • DIY
          • Recommended
          Great store experience
          Yes it was a great experience staff was very knowledable
          by
          • Pro
          • Recommended
          Showing 1-30 of 562 reviews

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