#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk
Tool & Truck Rental(786)598-5400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1650 Nw 117th Place
Miami, FL 33182
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 184 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (184)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 184 reviews
Online prices may not be real
I went to purchase a M12 Screwdriver set advertised for $20 less on the home depot website and I was told online prices are different from store prices and nothing can be done. This came from 2 different employees in the store. They made me waste 30+ minutes going back and forth and even made me make the purchase online and then cancel it only to end up giving me the advertised price. Honor your promotions and train your staff better to treat and understand customers and look for solutions instead of making me feel like I don’t know what I am talking about.
by
    AMAZING HOME REMODELING BUYING EXPERIENCE !!
    Susie really makes each and every trip to Home Depot worth while
    by
      • Recommended
      Great location
      Very friendly and helpful staff. Very clean and organized.....great parking...easy to enter exit the lot..we drive to Doral just to shop here. We live close to the Flagler store..5 minutes away..and rather drive to Doral.
      by
        • Recommended
        Excellent customer service
        Once I arrived at the store I was greeted by a gentlemen named Gibo. He greeted me and asked me if there was anything that I needed help with. I explained him my project and he then went with me to every aisle to get everything that I needed to start and finish my project. He then thanked me for shopping with Home Depot as he took me to self check out. Michael then took over and helped me checking out my items.
        by
          • Recommended
          Great Home Depot store.
          This store is absolutely amazing.
          by
            • Recommended
            BEST HOME DEPOT STORE IN MIAMI DADE
            ALWAYS CLEAN, FRIENDLY STAFF.
            by
              • Recommended
              Great Store, Better Associates
              This store is well stocked and there’s always someone around to help.
              by
                • Recommended
                Poorly trained employees
                Merchandise being picked up at store missing parts(no more in stock) cashier helped by ordering for me online for an additional $8.00 delivery charge. Merchandise arrived next day missing same parts as the one in store. I had to drive to another store to return damaged merchandise and buy one that was in perfect condition from their inventory. Conclusion: I had to drive 40 min. to and from store in addition to paying $8.00 for delivery for a damaged product. NOT HAPPY!!
                by
                  Great customer service!
                  The manager in this store, Ron, is amazing! The cashiers in customer service are super helpful and friendly. I love coming to the store! They always have everything I’m looking for and help you in finding it. I was looking for a tiny knob for a lamp and we searched three isles and finally found it. Thanks for the assistance from your helpful team
                  by
                    • Recommended
                    By Far the Best in Customer Service
                    The customer service at this Home Depot outshines all the others. They have been essential in helping us renovate our learning center for children with autism and related disabilities. Every time we come for materials they are eager to help and give us their suggestions on the products. Thank you Sonia for helping us today. Thank you store 3331 your team is incredible!
                    by
                      • Recommended
                      Excellent service
                      The Home Depot by the turnpike near Doral is the best place to shop
                      by
                        Bad shopping experience
                        They are lacking products and employees to assist you .Its getting worse everytime I visit
                        by
                          Great service
                          Prompt personalized service with appropriate guidance when buying your products.
                          by
                            • Recommended
                            Great teamwork and professionalism.
                            Appreciate the assistance of Angel Rivera, Keylin Alegre and Enrique Nieto for going beyond in assisting us, even in helping us ordering the item online. Their patience and support was outstanding.
                            by
                              • Recommended
                              Nice store with helpful staff
                              As a homeowner I often need to visit a hardware store for one reason another. Very thankful for this location because they usually have what I need, and the staff is always helpful when I am lost.
                              by
                                • Recommended
                                The only Home Depot with outstanding Customer service
                                This is the only Home Depot where they truly have a customer service culture . If you are looking a place to shop with peace this is the right Home Depot
                                by
                                  Andrea
                                  Excellent staff on PRO SERVICE, thank you
                                  by
                                    Great customer service
                                    Love going to this store always clean, stocked and the associates are very friendly and helpful.
                                    by
                                      • Recommended
                                      Unreliable Service
                                      Don't trust this HomeDepot Store if working under a schedule, service is unreliable, they will change the delivery date with no explanation, and if you call, they will come up with excuses that are not true (not sufficient stoke, or deliver will be done from a closer store ( that is the nearest store) They couldn't care less for the customer.
                                      by
                                        30 year customer, Always nice employees, and very Helpful.
                                        Just bought a indoor air conditioner, Great Brand, Great Price. I'm Super Happy with Home Depot here in Doral, Florida
                                        by
                                          • Recommended
                                          Staff is always willing to run the extra mile
                                          I had a lady, sonia who helped me to get my stuff, assisted me with directions, options, etc
                                          by
                                            • Recommended
                                            No customer service
                                            I did bought 50 bags of Mulch and no one help me to put them in my truck. They called like 5 times I came inside the store to ask for help after been waiting for 30 minutes and I have to returned everything very sad that no customer service was provided.
                                            by
                                              Friendly store associates
                                              I went to buy paint and the paint department associate was very knowledgeable and helpful in helping us choose the best paint for our project. Another employee was also very friendly and helped us choose items in the grills section. This store is not crowded and is the best HD in the area in regards to service
                                              by
                                                • Recommended
                                                Great customer service and selection
                                                This store was well stocked with products I was looking for. Also I was able to find a store employee to help answer my questions and choose the right one. The prices are reasonable.
                                                by
                                                  • Recommended
                                                  Clean store and extremely helpful Employees!
                                                  Awesome place to shop, great people!
                                                  by
                                                    • Recommended
                                                    Customer service
                                                    Rosie was great and make me fell happy.
                                                    by
                                                      • Recommended
                                                      Excellent customer service
                                                      Excellent service and very friendly
                                                      by
                                                        Clean, organized, fully stocked.
                                                        great store to find items that are out of stock elsewhere.
                                                        by
                                                          • Recommended
                                                          Overall very good service, but their is always room for improvement.
                                                          Store staff is great, but occasionally short staffed, exceptionally poor mobile reception, and no guest WiFi access which is inexcusable, this prohibits the use of Home Depot/Pro app, and/or communicating with job site.
                                                          by
                                                            • Recommended
                                                            Great CS
                                                            ROSI WAS SO NICE AND FRIENDLY. She made us laugh and made our time in Home Depot less stressful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 184 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              11305 Sw 40th St

                                                              Miami, FL 33165

                                                              3.79 mi

                                                              Tool & Truck Rental

                                                              (305)222-8400

                                                              Pro Service Desk

                                                              (305)222-8421

                                                              Mon-Sat: 6:00am - 11:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              7899 W Flagler St

                                                              Miami, FL 33144

                                                              4.17 mi

                                                              Tool & Truck Rental

                                                              (786)388-6308

                                                              Pro Service Desk

                                                              (786)388-6302

                                                              Mon-Sat: 6:00am - 11:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              1590 W 49th St

                                                              Hialeah, FL 33012

                                                              7.00 mi

                                                              Pro Service Desk

                                                              (305)820-4470

                                                              Mon-Sat: 6:00am - 11:00pm

                                                              Sun: 7:00am - 8:00pm