Reviews for East Columbus #3828

I always have the best experience when I go to this store. Team members are informative and knowledgeable.

Hope you don't need assistance while in this store because chances are you will be told to find it or do it yourself.

Excellent customer service and product selection for items I frequently shop for

I mostly do my daily shopping here

The customer service at the store on N. Hamilton Road, Columbus, OH is exceptional and that is why I go there as to opposed to other stores or competitors. They also seem to have whatever I need.

Great store with helpful employees

I would like to bring attention to Bodie Truitt. He exemplifies professionalism. He is always eager to help and takes the time to make sure I have everything I need to get the job done correctly and efficiently. I cannot say enough good things about this employee.

Always a clean, organized, and helpful store.

Have not had this level of customer service since the Holidays began

At 6am being one of probably ten people in the store, no one says "Hi" of offers to help you find anything. Shameful

Needed to order a new washer no one in appliance dept. asked employee that was stocking shelves to page for help. HE came over and completed my order. Very nice patience . Great customer service !!!! Believe his name is Kendall

My wife and I visited the Home Depot store to purchase appliances for new house that we are building, and we had the pleasure of working with Anthony, and we received the best customer service from Anthony then we could have ever expected. He was very knowledgeable and patient while we chose the appliances that we needed. I would absolutely recommend asking for him if you are shopping for appliances. Thanks

Treated like we were stealing at check out

Excellent customer service

This store is the black sheep of Home Depot. Bad customer service. Could not find any help this morning, but it turns out that were all up in the front of the store!

THIS LOCATION IS NEAT AND CLEAN AND STAFF IS SO FRIENDLY.WELL MANAGED AND WE WAS FOUND EVERYTHING WE NEEDED.

I've bought several items that I'm very pleased with. Also bought gifts for others that they really like.

WE went to Home Depot to just look for home ideas and found a small freezer that would be great for us, and the item was on sale . Worked out great. The people at this store have always been very helpful and polite.

Part of my visit involved Returns. Willie was very responsive, very professional and customer focused.

Very friendly workers and welcoming u in and help u with ur steps

Had a return for an item I bought 2 years ago. Dave M went way out of his way to find my receipt and all with a smile.

I purchased a refrigerator at this Home Depot--a store which I have always considered a "man's place". The experience was pleasant and reassuring. I felt very comfortable here and will not be intimidated anymore by all the pickup trucks and men.

Home Depot almost always has the products I'm looking for to complete my home projects, and knowledgeable staff to help me find the best product option to complete it in the best way. They also provide consultation regarding tips and tricks to improve the project outcome.

My friend was out of town, and her mother needed a flashlight. I decided to stop by Home Depot to see what was available. I interacted with at least three associates in the store, and each person was accommodating! One associate approached me to offer help when I could not find the flashlight I wanted. He showed me another section of flashlights on another aisle that I had overlooked. Woody is the only person's name I noticed because I asked him for his feedback on the flashlight features. He took time to ask me about the intended use of the flashlight, and we both concluded that the one I had would be perfect. Exceptional service by exceptional people! Thank you.

I was ready to buy much more than what I needed & an employee helped me. It ended up costing me much less! The store was very clean & the shelves were well stocked.

As a former contractor and home improvement DIY’er, I have purchased a lot from many different Home Depot locations. This store in Westerville stands out among them all. Well managed, good inventory availability, and the people there have always been helpful and friendly. I highly recommend this store.

If you are visiting this Home Depot ask for Jason. He is super knowledgeable and helpful!

always nice and friendly service they go beyond to help you find/get what you need

We were looking for a sale item for our garage & were shown Exactly what we were looking for. No pressure on buying something more expensive.