Reviews for East Savannah #170

There ARE knowledgeable and friendly employees at this store, but you have to hunt to find them. Be prepared to get turned away by at least a half-dozen employees who cannot or will not help before you find that gem. I was unable to get any help in lumber--not to load, just to fetch more material from above--and finally just left what was on the floor after an hour. I ordered the rest on line and then picked up, per recommendation from the cashier, who was the one customer-focused person I could find but was evidently unable to leave the cashier station...

Nice clean and organized. Pleasant, helpful sales associates.

Convenient well stocked friendly and willing to help employees.

So thankful for the employees that are helpful. when it’s a hectic and beyond exhausting day, sterling wright and the guys in lumber are more than willing to lend a helping hand

Jenna was excellent !

I love my Home Depot. A little crowded this time of year but hey, it's Christmas time and every one wants tools! I think?

Employees were eager to help, friendly, everyone asked if I needed assistance, answered all questions. Shopping at this store was a pleasure.

great customer service, outstanding actually.

I WANT TO MAKE SURE CAROL GETS CREDIT FOR HELPING ME AND MARLASHIA GETS SOME TRAINING ON CUSTOMER SERVICE!

The lady at returns, Carol, was terrific. Personality plus! I don’t like to return items but when I do it’s comforting to know that a Home Depot associate like Carol is there to make the transaction pain free.

Ask for Samantha she’s great‼️

The online order and pickup service is great. It is so fast and efficient and makes my job easier. We have really enjoyed working with them on our personal home remodel. If I do need something in store, or have a question, the team is very helpful is making sure my questions are answered and I find the products I need.

Rude cashiers, under staffed, constantly out of necessary building materials

Get some more help in ALL departments!

The store is always busy. There are a lot of Pros that shop there. parking is a challenge. walking is as well. right in front of the Pro parking there is not a crosswalk from the Pro parking to to store. Some vehicles fail to yield. it was be great to have a cross walk there.

Very helpful and employee were very helpful and eager to help

Samantha in the returns department is so awesome! She is always super helpful and knowledgeable! It’s nice to have a go route person in any store so you k ow you’ll get the best service every time you go!

I usually have a good experience at The Home Depot, today Carol at customer service desk was something else. She extra on everything but doing her job. She acted as if she mad that she had job.

All the associates are very helpful and willing to listen.

I always enjoy my experience at this store. Returns are very easy as well as asking for help.

Samantha was wonderful ,she was helpful, courteous and compassionate

You guys are the best, very much interested in going there again.

Samantha the cashier goes above and beyond! Everyone at this store is polite.

Aisles continue to be jammed with displays, employee carts, etc. Dogs, including some that the owner can barely control, are all over the store.

Carol in returns was very nice and friendly and should teach a class on customer service! Excellent work - major Kudos!

Samantha was very helpful

Great store, friendly people/ They have everything you need for your remodel job.

Absolutely one of the best stores. Great staff and knowledgeable aisle worked. Couldn't be more happy to shop here.

I must say my husband & I were very pleased with Jazmyne who was working in Customer Service this afternoon. She was so patient with us. There was a line forming and she remained professional but still assisting in an efficient manner. Jazmyne remained helpful and friendly with us & kept smiling even though we were a tiny bit complicated. I don’t normally do surveys but we wanted to ensure we shared our experience about a wonderful Home Depot employee. Loc: 1901 E. Victory D, Savannah, GA

The store was great. Tge cashier Monie was great. She had great customer service skills and was so pleasant.