Reviews for El Dorado #8537

Lala us a very professional and courteous associate. I was a very happy customer because of her. She was the only one that took me where I needed to go and made sure I got exactly what I needed

I always enjoy shopping here because the employees are always ready to help you find what your lookingfor

Would probably do something different.

Don’t go to the El Dorado store if you need help getting items off high shelves or loading lumber, it’s not going to happen. I can never find anyone to help me, even getting the person at the service desk to announce that help was needed didn’t get me any help. Most of the workers seem to have an I could care less attitude. They definitely need to do better.

Ordered some materials online with delivery that the site said could be delivered the next day. Had to call the store a few days later to find out when the materials would be delivered. One item did not come with the delivery so I called the store. The woman I talked to said a manager would call me to let me know if they would deliver the part or refund the money. No one called. I called again this week and was told the same thing but again, no one has called. I’m still waiting…

I always find what I need at this Home Depot it is nice and friendly and have everything I need always great shopping

We shop this store for our flowers, shrubs, appliances and home repairs. The employees are always so nice and friendly. If you're looking for appliances, Appliance Specialist "G" is so helpful and courteous. Home Depot needs to give him a commission on his sales due to his helpfulness and friendly attitude and personality.

I bought several items yesterday and it was exactly what I was looking for. Did not have to go all over town to get stuff.

They had exactly the hot water heater we needed.

I find the personnel in the garden department — my favorite place in the store — to be very friendly and very patient in seeking answers when I need assistance. We live in northeast Louisiana, but whenever in Eldorado we make plans to stop in and just look around and/or pick up something we need.

The store is not the same. The products are great. Second to none. But areas of the store need cleaning and to workers need to take more pride in their work

Needed help in paint, lumber, keys made and Ryobi sander. Got help in every department, very helpful and pleasant.

I've never been to the Eldorado store that the pro dept wasn't kind and helpfull. Good folks running that desk area.

I always use the El Dorado store for my shopping. Always has what I need. Very seldom do I get any help from employees, but what I need is usually easy to find.

We haven’t received the shipment yet, but the young lady at the pro desk was super helpful & saved us a lot of money!

I bought a grill yesterday and am well pleased with it

My husband's favorite place to shop.

I got what I looking for

Chester Drawer it was a perfect fix for my needs.

Four employees helped me in Home Depot yesterday, and I was VERY impressed with the excellent service I received from all four of them.

I got several pieces of Metal Roofing this past summer! It has worked out Great! Will Be Purchasing More At A Later Date!

Many store associate. Don’t offered to help! See you struggling with 4x8sheet of OSB. More than Two look that other way!! I should went to my local Ace store and I would got all the supplies loaded .for the savings did not get any at Home Depot!!

Thank you all for assisting me and keep up the good work . Great Staffing.

Was helped by an associate to get the the things I needed

The name of my cashier was 00061 / Dakhia. Her number is 10282.

We came to home depot to purchase 450 paver stones and went to garden center to look and was approached by sale rep Jack and we told him what we wanted and he proceeded to tell us that those were not on sale . I told him the sku match and your paper add says so and online and he rudely told us well you can go up frint and check out before he helps us. So we went upfront and paid for stones abd they rang up the sales price plus the bags of multch we bought. Went back to garden center and as we walked up with receipt he told us thise are not on sale i said we paid for them and the sku match and he continued to argue untill the other associate a young girl came over and said they are right and what they choose is on sale. Then he told us rudely what are yall loading them in i said my truck which is a 1ton with heavy suspension he told me no and it would not carry them i told him i know it will and im assuming responsibility and finally the you g girl goes lets get them loaded and he was like whatever. Then as we were loading the young girl was great and told me sry he was rude but i look it as this way i managed a retail store for 8 yrs and you cant have bad customer service and expect customers to come back. He acted very rude and like he did not want to help us. I will not be back to eldorado home depot if this is the way employees are allowed to act towards customers. Also he said if u want mulch you will have to get it but another young man came up and told us not worry i will get it for you. I hope surley yall will address customer service

I had a loader agure with me about prices so I went to a cashier and paid for 450 paver stones . As I was walking up to the loader to hand him my receipt to get loaded up he starts popping off how I'm wrong with the price and so on and so on. I handed him the receipt he has the receipt in his hand and his still agurin with me how I'm wrong with the price it took me getting smart with him by saying I paid for them already so load up what I just paid for which by the way I was right on the price so when he realized that he was wrong on the price he starts agurin with me about my truck telling me how it won't handle it and how it's only an 1500 chevy silverado so I tell him that my truck wi handle it and that it's not an 1500 chevy silverado it's a 4-wheel drive 3500 1 ton and he still looks at me and agures that's it's only a 1500 even tho on the side of my truck it says 3500 with is a 1 ton I mean come on now

Derrick at checkout was so helpful, had an awesome smile and made us feel like we mattered. Thank you for hiring nice people.

I like shopping at this store. It is always clean, no clutter in the aisles. The staff are friendly and willing to help me find what I'm looking for.

Has some of the worst employees ever. Not knowledgeable. Not helpful. Rude and disrespectful. I end up furious every single time we go to this location. A couple of good guys but other than that, the rest should all be fired and start over with a new crew. The others stand around on their phones and ignore customers. Just as well they don’t know what anything is not where it’s located. Cashier carried on a full conversation on her phones/earbuds while checking us out. She snatched the receipt and handed it to me with never a word!!!!! I finally asked who are you talking g to and she never answered. I asked for loading help. She called for help and then looked at the guy and told him she was sorry! Sorry he has to do his job!!!! Oh, and he was one of two standing about 8’ away from me as I entered the store and tried to get a handicap scooter and none were charged. Neither of them offered to help at all. Laughing at stuff on their phones! Absolutely ridiculous and it’s like this with different scenarios every single time.