#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(239)274-1102

Rental Center

(239)274-1108

Store Hours

Mon-Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3402 Forum Blvd

Fort Myers, FL 33905

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 887 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (887)
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Showing 1-30 of 887 reviews
employee
Mike Brown is a treasure
by
    • Recommended
    Great Employees
    Athera and Olivia helped us figure out how to pay for something we though was the right price and they were amazing enough to help us get it.
    by
      • Recommended
      Great customer Service
      I go to the forum store almost every day and i would just like to shout out to your employee Tanya she has gone above and beyond to help the customers there at you store i have seen her working the lines at the service desk while other stand around and talk. I really think she needs to be recognized for her hard work.
      by
        • Recommended
        Great Customer service
        Caurine had excellent customer service skills
        by
          • Recommended
          Reveiw Store #8444
          Store has a good inventory. Always has what I am looking for. Keep up the good work.
          by
            • Recommended
            Cashier
            The cashier, Henrietta, was great.
            by
              come on bro lets gob get the tools we need
              i love there coustomer service always the best
              by
                • Recommended
                Need more self checkout lines open
                Somewhat frustrating, only 2 self check out lines were open and several customers waiting to check out
                by
                  Great Team at Home Depot
                  Olivia in Returns does a super job taking care of her customers! Aretha makes sure the Customer Service Department runs smooth as silk!
                  by
                    • Recommended
                    Exceed expectations
                    Great customer service, and pleasant experience waiting to return an item
                    by
                      • Recommended
                      Great associate experience
                      Nylah at the Fort Myers store was super helpful and a real asset to the store
                      by
                        • Recommended
                        Never not a frustrating experience
                        My husband and I frequent this Home Depot because it is the closest to our house, unfortunately. Most of our visits we are left frustrated because we can’t get any help from the abundance of staff that they have on the floor. Today was a perfect example. I was trying to pick up lumber and there were no lumber carts available inside of the store. I asked five separate employees for help locating a lumber cart, getting one from the parking lot or taking one that was not in use at customer service and after 15 minutes I left without the items that I needed, because not one of those five people spent more than a minute, speaking with me, or trying to “help” me so that I was able to complete my purchase. I take the time to leave the reviews but they must not take the time to read those either.
                        by
                          Always pleased with people and products of this store.
                          The product I am upset with is Home Depot Inc. It's way beyond time for the corporation the size of Home Depot forcing customers and employees to shop and work in a location way too small for the sales volume this store does. Build a new store for all of us, please.
                          by
                            • Recommended
                            "Miya" is a very friendly and helpful young lady and an asset to this store
                            We came in to buy a replacement Ryobi weedeater and after getting Miya's assistance, we also bought a new Ryobi electric pressure washer. She is very friendly and knowledgeable.
                            by
                              • Recommended
                              Great Customer Service From Miguel D. Specialty manager
                              Miguel D. Specialty manager went above and beyond for me !!!! Thank you so much ! I wish there were more of you !
                              by
                                • Recommended
                                Great Staffs at Home Depot
                                Both Desiree and Olivia made my shopping experience much better with buying a fan that were giving me trouble to find and buy in store and on online. They both took great care of the situation and I'm forever grateful.
                                by
                                  • Recommended
                                  Excellent customer service
                                  We buy at this store frequently. The employees’ attitude towards the customers makes the difference in our shopping experience. They are knowledgeable, caring, and willing to help.
                                  by
                                    • Recommended
                                    Jeff is a gem and hard worker
                                    We just moved to the area and new to store. Jeff was very helpful
                                    by
                                      • Recommended
                                      Poor
                                      I asked 3 times for help and no one showed up.
                                      by
                                        Great customer service
                                        Ed and Eric took my call and spent extra time searching the store for the product I wanted so I didn’t drive there unnecessarily.
                                        by
                                          • Recommended
                                          Great salesman Bill Cooper.dedicated to satisfy customers
                                          I bought an electric range and so far the buying experience is very satisfactory.Awaiting the delivery
                                          by
                                            • Recommended
                                            Quantity and quality !
                                            Found all we needed for our light fixtures and the quality is amazing
                                            by
                                              • Recommended
                                              Lynn in Customer Service and John in plumbing
                                              Lynn and John went out of their way to help me try and find something that the website said was in stock..but wasn’t. They took my number to call me with an update on what they found out.Both of them are friendly and upbeat individuals who really seem to enjoy their job!
                                              by
                                                • Recommended
                                                Great employee knowledge
                                                Each time I visit this store Eric Renegar in the hardware section is able to provide exceptional customer service. He’s super knowledgeable in the area he works & his level of customer service overall exceeds my expectations each visit. Employees can really make a visit to a store great or not, especially when you’re spending money, and Eric makes every single visit to the store a great experience & he’s a fantastic employee all around.
                                                by
                                                  • Recommended
                                                  Was able to get what I needed and back to my project very timely
                                                  I was working on a home project this morning and needed additional materials. I was able to find quickly and greeted by friendly cashier Caroline and able to get back to my project very timely.
                                                  by
                                                    • Recommended
                                                    Amazing Kitchen Designer
                                                    If you need to design a kitchen, find David Tilton in this store!! He is amazing! Knowledgeable, professional and helpful!! He helped us with our entire project!!
                                                    by
                                                      • Recommended
                                                      Great
                                                      I had the best experience with the customer service when I wanted to buy kitchen cabinets for my home. I am very glad that I went to the Home Depot to do so.
                                                      by
                                                        • Recommended
                                                        had what I needed
                                                        Lynn was very helpful in getting me what
                                                        by
                                                          • Recommended
                                                          Cashier Sally
                                                          Was most helpful and attentive to assure I was properly enrolled to receive my Veteran Discount based on new HD protocol
                                                          by
                                                            GREAT EMPLOYEE JAE
                                                            WHEN MY 75 YEAR OLD MOTHER AND I WENT TO HOME DEPOT TO FIND THE REMAINING THINGS WE NEEDED TO FINISH HURICANE IAN REPAIRS. I WAS NOT SURE ALL THE THINGS WE NEEDEED, I ASKED A FEW EMPLOYEES WHERE THE ITEMS WERE THAT ANOTHER CUSTOMER ACTUALLY WAS KIND ENOUGH TO TELL ME TO HELP. THEN A DIFFERENT SHOPPER HELPED ME LOOK WHEN WE COULD NOT FIND IT HE WAS KIND ENOUGH TO FIND A WORKER WHO KNEW WHAT I WAS TALKING ABOUT. HIS NAME IS JAE AND HE WENT ABOVE AND BEYOND TO HELP US FIND ALL WE NEEDED. NOT ONLY WAS HE HELPFUL HE WAS CURTIOUS AND PILOT. THANK YOU JAE.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 887 reviews

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