#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(850)301-2404

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

414b Mary Esther Cut Off Nw

Fort Walton Beach, FL 32548

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Customer Store Reviews

  • 4.7 out of 639 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (639)
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Showing 1-30 of 639 reviews
The Home Depot in Ft.Walton Beach, FL is great! It is clean and the employees are very friendly a...
The Home Depot in Ft.Walton Beach, FL is great! It is clean and the employees are very friendly and helpful. Also, they are very knowledge about where their products can be found. No question is too hard for them. Love that store!
by
  • Verified Purchase
  • Recommended
I was in the checkout line with a 92y.o. veteran while the impatient cashier would not help him w...
I was in the checkout line with a 92y.o. veteran while the impatient cashier would not help him with the credit card machine, nor would she take the bag out of the rack after the purchase -- she just stood there & watched him bend over and have trouble getting the bag to release so he could pick it up and leave..... The store was well stocked, so i gave it an overall of 2 stars, even though the checkout process was lousy.
by
  • Verified Purchase
ALWAYS A PLEASURE TO SHOP THERE... THANKS
ALWAYS A PLEASURE TO SHOP THERE... THANKS
by
  • Verified Purchase
  • Recommended
I RECOMMEND THIS STORE TO ANY CUSTOMER LOOKING FOR PROFESSIONAL AND CARING SERVICE...
I RECOMMEND THIS STORE TO ANY CUSTOMER LOOKING FOR PROFESSIONAL AND CARING SERVICE...
by
  • Verified Purchase
  • Recommended
THE STORE HAS A GREAT SELECTION OF TRAINED STAFF THAT ARE VERY HELPFUL EACH TIME I VISIT HOME DEPOT
THE STORE HAS A GREAT SELECTION OF TRAINED STAFF THAT ARE VERY HELPFUL EACH TIME I VISIT HOME DEPOT
by
  • Verified Purchase
  • Recommended
Customer oriented associates and will assist. Particularly in the Appliance Section (Ken will get...
Customer oriented associates and will assist. Particularly in the Appliance Section (Ken will get it done).
by
  • Verified Purchase
  • Recommended
Perfect. No complaints here. Thank you.
Perfect. No complaints here. Thank you.
by
  • Verified Purchase
  • Recommended
FWB Home Depot is my go-to store for anything for the home, helpful employees, good stock of item...
FWB Home Depot is my go-to store for anything for the home, helpful employees, good stock of items I need
by
  • Verified Purchase
  • Recommended
Clean, adequately stocked products, friendly and very helpful staff
Clean, adequately stocked products, friendly and very helpful staff
by
  • Verified Purchase
  • Recommended
They have always been very helpful and courteous to me , for years now, I will always continue to...
They have always been very helpful and courteous to me , for years now, I will always continue to do business here and I always recommend people to go there, Thank you all
by
  • Verified Purchase
  • Recommended
This store rocks! Great variety of products and availability. What makes this store the best are ...
This store rocks! Great variety of products and availability. What makes this store the best are the employees though. So professional, friendly and helpful. I love going there!
by
  • Verified Purchase
  • Recommended
Great Customer Service. So many employees to acknowledge: Joe, Alexa, and Lulu. Everyone is so he...
Great Customer Service. So many employees to acknowledge: Joe, Alexa, and Lulu. Everyone is so helpful and friendly. Have never had a poor experience at this establishment.
by
  • Verified Purchase
  • Recommended
Top noch,great service,politeness.... from employees.All around a wonderful visit to Home Depot. ...
Top noch,great service,politeness.... from employees.All around a wonderful visit to Home Depot. Thank you. Kindly.
by
  • Verified Purchase
  • Recommended
I have not run into a disrespectful clerk since moving to FL in April. I have not had a problem ...
I have not run into a disrespectful clerk since moving to FL in April. I have not had a problem with any contact I have had with the associates. All have been helpful and courteous.
by
  • Verified Purchase
  • Recommended
I didn’t have a problem with any employee this store seems to have what I need at a reasonable pr...
I didn’t have a problem with any employee this store seems to have what I need at a reasonable price as well as quantity and quality thank you for that
by
  • Verified Purchase
  • Recommended
Great assistance! Employee went out of his way to be helpful! Prices are great! Will shop here ag...
Great assistance! Employee went out of his way to be helpful! Prices are great! Will shop here again!
by
  • Verified Purchase
  • Recommended
Associate in plumbing was most helpful in helping us select the right lawn pump and supplies for ...
Associate in plumbing was most helpful in helping us select the right lawn pump and supplies for our yard. The checkout employee, Pam, was most helpful with our purchase, helping us save with discount. You don't get that at Lowe's. Which is where we usually shop. We will definitely be using Home Depot from now on.
by
  • Verified Purchase
  • Recommended
I went into contract with Home Depot in Fort Walton Beach, Fl to have floor tile installed. The o...
I went into contract with Home Depot in Fort Walton Beach, Fl to have floor tile installed. The order had to be special ordered so there was a delay in project to start until arrival which I was good with. Delivery was awesome with Trevor delivering with prompt and professional service and stacking the pallets of materials in a quick and orderly fashion. However, the Home Depot contracted installers had to push start date back two different times. I had taken time off from work to support this install. Unacceptable from Home Depot. Another issue arose when installers told me there would be another 1,009 dollars to get project going due to some floor leveling to be done. I had not been briefed nor had this amount been factored in as a be prepared to empty bank account to support. As a first time home improvement home owner I was not aware all this was going to happen. I went through Home Depot to avoid the horror stories of people having bad experiences sub contracting out on their own. Project is currently on going and I hope to not have any other issues. I contacted the project liaison and she stated that unforeseen issues may arise. Well a 1,009 dollar unforeseen not budgeted hurts. If been briefed that type of costs when deciding to do the project with Home Depot I could have prepared financially and mentally for the cost.
by
  • Verified Purchase
I am a regular shopper at this store and highly recommend it to my friends.
I am a regular shopper at this store and highly recommend it to my friends.
by
  • Verified Purchase
  • Recommended
Store associates are motivated. Easy to get employee assistance. Frequently associate help is o...
Store associates are motivated. Easy to get employee assistance. Frequently associate help is offered without asking. Paint department is especially good.
by
  • Verified Purchase
  • Recommended
The store is very clean. The associate are very friendly and helpful.
The store is very clean. The associate are very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Our cashier, Keri, was very sweet and helpful. However my husband and I did notice a soda on the ...
Our cashier, Keri, was very sweet and helpful. However my husband and I did notice a soda on the counter with a note saying if the cashier failed to mention a way to save money you could get a free soda. My husband and I both found this very tacky and like a way to bait customers into complaining about their cashier. While we enjoyed our experience today, it is less likely we will continue to shop with a with a company that is so unfair and willing to sell out the employees.
by
  • Verified Purchase
  • Recommended
Received excellent customer assistance from both Thomas and Todd in the flooring department. Tho...
Received excellent customer assistance from both Thomas and Todd in the flooring department. Thomas helped me find ways to save money and that is vital to me.
by
  • Verified Purchase
  • Recommended
Home Depot is our go-to store no matter where along the gulf coast we may be working, however, th...
Home Depot is our go-to store no matter where along the gulf coast we may be working, however, the friendliness of the crew in Ft. Walton are unmatched! Btw...thank you Pamela for your assistance at checkout today!
by
  • Verified Purchase
  • Recommended
Great folks, always ready to help. Alexa is the best!
Great folks, always ready to help. Alexa is the best!
by
  • Verified Purchase
  • Recommended
Tonight I went to get some fertilizer and the employee who helped me was not knowledgeable about ...
Tonight I went to get some fertilizer and the employee who helped me was not knowledgeable about the different fertilizers.
by
  • Verified Purchase
  • Recommended
GREAT!
GREAT!
by
  • Verified Purchase
  • Recommended
have what I want, 90% of the time, at a good price.
have what I want, 90% of the time, at a good price.
by
  • Verified Purchase
  • Recommended
The product came pre-bent, of course it wasn't supposed to be bent. The store was so nice when I ...
The product came pre-bent, of course it wasn't supposed to be bent. The store was so nice when I brought it to their attention, you know, because the whole box was bent. They made sure that if I wanted to return it, that I knew I could order another one online and wait another 2 weeks. She even said she would note it for me. I took it home instead and was able to get the bends out for the most part.
by
  • Verified Purchase
  • Recommended
shopped for a new dishwasher. The salesperson Ken was a Senior long time salesman with Home Depot...
shopped for a new dishwasher. The salesperson Ken was a Senior long time salesman with Home Depot. He was by far one of the nicest and knowledgble employees I have encountered in many years. Ken absolutely seemed to go out of his way to present product knowledge and answer all our questions in detail. I can't say enough about how much of a pleasure it was to spend time examining products and listening to Ken's presentation. What a tremendous asset for Home Depot!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 639 reviews

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