Reviews for Gainesville Ne #1854

Ask for Gregg. He went above and beyond to help me choose my refrigerator and range. And to get the best discounts for me. He answered every question I had and with a smile!

Everone was very professional and very pleasant to work with.

The staff at HD Gainesville are very helpful. They ordered a window for me. I can't wait to get it installed.

I am thrilled with the sales person who helped me select all my appliances . Debby at that store was extremely knowledgeable and super helpful.

I didn't purchase anything on 5/9/25 my credit card number was used in a fraudulent matter

Every employee was kind and professional and caring

The guys that took away our old refrigerator and delivered and installed our new refrigerator were exceptional. Both refrigerators were extremely large. And they handled everything professionally, expeditiously, and they were very friendly and respectful of both of us.

I love shopping at this store. Will and Annett and Yalonda and Matt. Everyone is so kind and thoughtful and always willing to help me. Thank you to all of them

Whether I came in to the store or bought online everything was fast and convenient for me. Free shipping on many items is a huge incentive for me to buy from Home Depot.

I got help designing my patio

Everyone is very friendly and so helpful.

I purchased some doors, knobs, and locks. Looking forward to Home Depot Installers doing a fantastic job.

The customer service is the best from entry, shopping, to departure!

This store has ample products and an accurate website. Not sure how this one does it because the other store in town consistently has bad information regarding in store product inventory.

Many times need help to locate something or ask a question . Always easy to find staff and knowledgeable and helpful . Good training .

My associate, Rosi, was very courteous and knowledgeable. All associates were busy so the supervisor helped me load a large window AC. It was an online order and I was in and out in less than 10 minutes. Awesome service!!

I initially called the store to make sure the appliance i was interested in was available since it was the last day of sale and I lived 20 miles away. Tracee Carter, while a flooring specialist, answered the phone. He physically searched for the item and found it. When I came to the store I found Tracee and he showed the particular washer and dryer that was on sale. I probably wouldn't have purchased it if it had not been for Tracee. He went the extra mile for me and I am very grateful for his getting me the 12 month no interest option. He should be a valued employee.

RENTALS! Thank you for bringing this service to our store! Having the option to rent a tool I do not wish to buy or the money immediately available to purchase a one-time use tool is huge PLUS for me and the customers I do work for! Appreciate friendly employees and ease of locating items I need when in a hurry/in the middle of a job.

Waiting to review installation experience.

I'm a senior grandmother shopping for plywood that I haven't had to shop for before. I was told by my maintenance help what to get and the excellent staff helped me to determine what I needed, loaded on the cart, and on my truck. I'm impressed with the customer service that the staff were looking for someone to help instead of me looking for them! I'll be back!

I have been to this store many times. Each employee has been a great help. One in particular, Carol goes above and beyond at the garden department. Thank you to her and a great staff.

Always like to say home depot is my home away from home.

I had ordered a generator online thru home depot but after 3 weeks of waiting and the store employees addressing the vendor I had no success. So I decided to cancel the order and picked a comparable item. Tom a store Mgr. Worked with me as Did Heather to make the new order quick and painless. I'm very happy with this stores customer service. Also Thanks to Diane for trying to work with the vendor.

They had everything I wanted and more

The only Home Depot in Gainesville I will shop at. They are helpful and friendly. Like they show on the commercials.

Was able due to the Employees to purchase slightly damaged items at terrific prices.

Always helpful in this store..

Shopped at North Gainesville store and they have the best, most helpful staff!

This store is aways friendly and neat every time we shop there

We had an excellent shopping experience in the garden department today. Great selection of very healthy plants & good prices. Our cashier, Carol, was most helpful & extremely efficient at checkout.